Business process automation services

For a decade and a half, Innowise has been designing sophisticated BPA solutions to navigate the complexities of modern businesses and bring tangible outputs enterprise-wide. Whether it’s traditional document routing and data entry, or complex supply chain automation and CRM, the solutions we build help streamline repeatable, rules-based activities and ensure accuracy, efficiency, and visibility on a day-to-day basis.

Infuse BPA into the DNA of your business operations

What are business process automation services?

Business process automation (BPA) is a technology-driven strategy to automate business processes and functions beyond conventional data manipulation and record-keeping activities. Essentially, business process automation involves the integration of applications, restructuring labor resources, and implementing business automation software across the entire organization. It assists businesses in achieving simplicity, enhancing digital transformation, elevating service quality, and optimizing operational costs.

Business process automation services we offer

At Innowise, our experts marry technical excellence with business proficiency, offering tailored solutions to streamline operational workflows regarding agility and profitability. We ensure customers reap tangible benefits in managing and automating critical assets, be it employees, financial streams, or materials.

Customer relationship management (CRM)

BPA solutions from Innowise optimize CRM processes by automating customer data management and interaction tracking. This leads to improved customer engagement, higher sales productivity, and targeted marketing strategies, ultimately enhancing client satisfaction.

HR workflow automation

We automate HR tasks like payroll process, benefits administration, and employee onboarding, reducing manual effort and saving time. It allows HR teams to focus more on strategic and value-added activities and employee engagement rather than paperwork.

Supply chain and inventory management

We streamline the supply chain, enhancing inventory accuracy, demand forecasting, and vendor management. Our specialists ensure stockouts, oversells, and markdowns are minimized throughout the value chain, from manufacturers to the point of sale.

Customer support and ticketing

The BPA tools we develop help automate ticket routing, response generation, and follow-up activities in customer support. This improves response times, enhances customer satisfaction, and frees support staff to handle more complex queries requiring manual assistance.

IT operations automation

Innowise simplifies repeatable processes that previously required a human touch with BPA solutions. We automate routine tasks like system monitoring, data backup, and network management, allowing IT personnel to focus on strategic initiatives and innovations.

Project management process automation

BPA solutions streamline project tracking, resource allocation, and progress reporting, ensuring projects are delivered on time and within budget. This improves project visibility, team collaboration, and project success rates, leading to long-term partnerships.

Financial process automation

We automate financial activities such as invoicing, expense management, and financial reporting. This leads to faster financial operations, improved accuracy, and enhanced compliance with standards and regulations, contributing to better financial health.

Product lifecycle management (PLM)

Innowise helps clients navigate the intricacies of the entire product lifecycle, from its conception, design, and development to manufacturing, distribution, and disposal. This improves collaboration among cross-functional teams and reduces time-to-market.

Customer relationship management (CRM)

HR workflow automation

Supply chain and inventory management

Customer support and ticketing

IT operations automation

Project management process automation

Financial process automation

Product lifecycle management (PLM)

Customer relationship management (CRM)

HR workflow automation

Supply chain and inventory management

Customer support and ticketing

IT operations automation

Project management process automation

Financial process automation

Product lifecycle management (PLM)

Discover the power of our cutting-edge BPA consulting services

Tap into your business’s hidden potential with our advanced business process automation consulting. From a raw concept to a market-ready solution, our team of BPA consultants is dedicated to transforming your operational procedures, boosting overall efficiency, and driving sustainable growth.

Assessment and strategy development

Our business automation consultants conduct thorough assessments to understand current business processes and work out a clear roadmap for successful automation implementation.

Process mapping

We neatly map out business routines, identifying areas where automation can benefit most. This detailed visualization aids in understanding the workflow from all angles and pinpointing inefficiencies.

ROI analysis

Our acknowledged BPA consultants perform a comprehensive ROI analysis, projecting the financial outputs of automation, quantifying the value addition, and justifying the investment in BPA solutions.

Change management

With a focus on minimizing disruption and maximizing efficiency gains, our software development company guides project teams through the transition, ensuring smooth scope alterations.

Technology selection

As selecting the right technology is vital, our consultants recommend the best-suited tools and software that align with specific business needs, ensuring optimal performance and integration.

Process design and optimization

We design and optimize business processes to increase efficiency, reduce errors, and enhance business excellence, resulting in improved outcomes and new market opportunities.

Craving operational excellence?

Let our BPA experts steer you to business superiority.

Key features of implementing BPA

Implementing business process automation brings a set of key features that are pivotal for modern businesses to upgrade their bottom line and boost competitiveness. As a business process automation company, Innowise helps customers remediate the risk of human error, achieve greater productivity, and reduce extra costs while improving customer satisfaction and service quality.

Workflow automation

Workflow automation minimizes manual tasks, ensuring work duties are promptly assigned to the right team or individual to meet deadlines effectively.

Integration capabilities

Effective BPA tools can seamlessly integrate with CRM, ERP, or even artificial intelligence, facilitating data synchronization and real-time information access.

Customization options

We offer multiple customization features, tailoring BPA solutions for certain user needs, including specific workflows, modified fields, and system notifications.

Advanced analytics

Through analytical dashboards, detailed reports, and visual tools, BPA software allows for monitoring real-time KPIs, aiding in automated process visibility and manageability.

Mobile accessibility

In today’s mobile-driven world, BPA software should be accessible via smartphones, tablets, and other mobile devices, keeping remote users connected with essential updates.

Enhanced security

Due to the sensitivity of business data, strong security measures like user authentication, role-based access, and encryption are paramount to safeguard against cyber threats.

How much does business process automation cost?

Aside from project determinants such as tech toolkits, project timelines, solution complexity, and many others, Innowise draws upon in-house experience when calculating project budgets. We pride ourselves in offering transparent pricing models that adapt to business needs and objectives through agile partnerships. From initial touch to post-release maintenance, we enable business process automation on mutually beneficial terms, providing flexible, cost-effective estimations immune to scope creep and vendor lock-in.

Process complexity

Scope of automation

Expertise required

Customization requirements

Integration with existing systems

Ongoing support and maintenance

BPA can ensure sustainable business development by offering a powerful combination of efficiency and innovation, where technology and human ingenuity work hand in hand. Research has found that BPA reduces business costs by up to 50% while increasing efficiency by 60%, which is a fundamental shift in business process management, not a buzzword.

Dmitry Nazarevich

Chief Technology Officer

Why choose Innowise for business process automation?

With Innowise, you gain not just a service provider, but a forward-thinking partner committed to delivering exceptional business process automation solutions. Having launched 1300+ custom projects across 40+ countries, we build bespoke software that turns draft ideas into ground-breaking solutions. Our well-rounded developers bring additional value for FinTech, healthcare, eCommerce, education, and other industries and domains, guiding customers through software intricacies toward digital excellence.

Our business process automation process

Process identification

We start by identifying routine, error-prone tasks that require automation, including data entry, invoicing, employee onboarding, etc. When automated, these processes will bring considerable time savings and cost reduction.

Workflow analysis

Our project teams map out the existing workflow in detail, delving into each step and responsible parties. This helps in understanding the process inside-out to identify inefficiencies and areas for improvement.

Design

In this phase, our endowed designers define automation steps, rules, and data flow. Further, they choose appropriate tools and create a detailed blueprint of the business automation solution, delivering a scalable automation framework.

Development

During development, our team of skilled engineers transforms the design into a fully functioning system. We use the latest technologies and methodologies to build robust, secure, and consistent BPA solutions.

Quality assurance

We conduct rigorous testing to ensure the software operates flawlessly, is bug-free, and meets all specified requirements. This includes functional testing, security audits, and other checkups to guarantee error-free BPA solutions.

Deployment

The deployment stage involves installing the BPA system into a business environment with minimal disruption. Our team provides training and documentation to ensure the customer’s staff is well-equipped to use the new system effectively.

Ongoing support

Innowise offers continuous support and post-deployment maintenance to ensure the BPA system remains consistent over time, performing regular updates, troubleshooting, and enhancements to adapt to changing business needs.

Aspire for seamless workflows?

Achieve smooth, automated business processes with our BPA solutions.

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What our customers think

We are delighted with Innowise's commitment to delivering quality work and solving issues quickly. They lead an engaged approach to understanding the team's needs and accomplishing their goals.

Or Iny CEO Zero Beta

Working with Innowise, I appreciated their customer-centric approach and care for even the smallest detail. Our company received exactly what we’d been looking for and managed to save a considerable part of our budget for other activities.

Laurynas Savickas CEO Intervilza JSC

Innowise is one of the best partners the client works with. They always fulfill our requests by providing developers that meet the client’s specific language and experience-level requirements.

Polina Shuruba Partner Manager XPRT MINDS

FAQ

What is business process automation, and how does it differ from robotic process automation?

Business process automation uses technology to execute recurring tasks or processes in a business where manual effort can be replaced. It’s broader than robotic process automation, which focuses specifically on automating individual tasks. BPA often involves integrating several systems and streamlining complex workflows, whereas RPA typically automates simpler, repetitive tasks within a larger process.

Can BPA be integrated with existing systems?

Absolutely. One of the key strengths of automating business processes is the ability to integrate seamlessly with existing IT infrastructure. Whether it’s CRM, ERP, or other business process automation tools, BPA can be configured to work in tandem with these systems, enhancing overall efficiency.

What are the primary benefits of implementing BPA in a business?

Implementing BPA brings numerous benefits, including increased efficiency, reduced operational costs, minimized errors, and improved employee productivity. It also enables better customer service and provides valuable insights through data analytics, facilitating actionable decision-making and informed planning.

How long does it typically take to see results from BPA?

The time frame to see tangible results from BPA implementation can vary based on the complexity and scope of automated processes. Most businesses, however, begin to observe improvements in efficiency and fewer errors in a few weeks or months after implementing a new business automation system. The full impact, especially in terms of ROI, typically becomes more evident within a year.

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What happens next?

Once we’ve received and processed your request, we’ll get back to you to detail your project needs and sign an NDA to ensure confidentiality.

After examining your wants, needs, and expectations, our team will devise a project proposal with the scope of work, team size, time, and cost estimates.

We’ll arrange a meeting with you to discuss the offer and nail down the details.

Finally, we’ll sign a contract and start working on your project right away.