Dynamics 365 implementation services

We encompass all Dynamics 365 implementation services that modern businesses need. We integrate CRM and ERP systems into your Microsoft ecosystem to automate workflows and unify data. Cohesive teams. Smarter decisions.

30+

Dynamics 365 implementation projects successfully delivered

35+

Microsoft consultants and engineers on board

9+

years in the Microsoft ecosystem

We encompass all Dynamics 365 implementation services that modern businesses need. We integrate CRM and ERP systems into your Microsoft ecosystem to automate workflows and unify data. Cohesive teams. Smarter decisions.

30+

Dynamics 365 implementation projects successfully delivered

35+

Microsoft consultants and engineers on board

9+

years in the Microsoft ecosystem

Why Dynamics 365 implementation matters for your business

Implementing Dynamics 365 means building a secure, reliable foundation without fear of downtime or data gaps. It’s not about fixing today. Our goal is stable systems that scale and support long-term growth.

Bring business processes together
Integrate CRM, ERP, and other systems so teams stop chasing information across separate systems. Instead, they work from a single, consistent view.
Drive productivity everywhere
Automate routine tasks and approvals to help your employees work faster and more efficiently, spending less time on admin and fixing mistakes.
Speed up user adoption
Dynamics 365 is easy to use in day-to-day work, so employees adopt it more readily. You benefit from a stronger ROI and fewer shadow processes.
Integrate with the Microsoft ecosystem
Connect Dynamics 365 with Microsoft and third-party tools you use. With smooth integrations, the process won’t create gaps, risks, or extra IT complexity.
Give decision-makers clear visibility
Give leaders clean, consistent data they can trust when they need to act quickly, so decisions don’t get delayed or based on guesswork.
Improve sales and service processes
Align your leads, customers, cases, and follow-up processes to make customer interactions feel less fragmented across teams and result in more closed opportunities.
Create a scalable foundation for growth
Set up a system that can handle new functionality, teams, and processes without rebuilding everything from scratch. It reduces long-term rework and makes scaling easier.
Adapt the platform to your business needs
Configure Dynamics 365 to match your processes instead of forcing teams to change how they work. A perfectly tailored system significantly increases productivity.
Show all

Our Dynamics 365 implementation services

  • Implementation consulting
  • Implementation strategy
  • CRM implementation
  • ERP implementation
  • Configuration & customization
  • Integration
  • Data migration
  • Testing and QA
  • Re-implementation & rescue

Dynamics 365 implementation consulting

We help you make the right decisions by assessing your current systems and identifying risks. Then we define an approach for Dynamics 365 implementation services that aligns with your business goals, so you avoid costly rework and delays later.

The consulting team reviews analytics on screen, focusing on data-driven IT strategy and solutions

Dynamics 365 implementation strategy

No missed deadlines or budget overruns since our Dynamics 365 implementation services follow a structured roadmap with priorities, timelines, and milestones. You have full visibility into the implementation and confidence at every step.

Managing complex IT tasks with a visual project timeline for seamless infrastructure upgrades

Dynamics 365 CRM implementation

We deploy CRM solutions that bridge sales, marketing, and customer support. You gain a 360-degree view of clients, more personalized engagement, and a streamlined pipeline, replacing siloed communication with a unified growth strategy.

Accessing a centralized analytics portal to evaluate company operations and outcomes

Dynamics 365 ERP implementation

We implement ERP systems that unify financials, supply chain, and core business operations. You get better visibility, improved coordination, and stronger control over business performance, instead of dealing with disconnected finance and operations.

ERP implementation team enters master data into a central system for real-time business insights.

Dynamics 365 configuration and customization

Your team will not have to work around system limitations. We configure and customize Dynamics 365 to reflect your processes, roles, and workflows. We ensure the system feels intuitive, improves productivity, and adapts as your business grows.

Centralized identity management network connects employees to essential systems and data resources.

Dynamics 365 integration

Our team integrates Dynamics 365 with Microsoft 365, Power Platform, Azure, BI tools, legacy systems, external ERPs, portals, and third-party applications. You get secure, reliable data exchange and uninterrupted end-to-end processes.

Automated workflow connects users to documents and analytics, speeding up approval and reporting

Dynamics 365 data migration

We handle the full migration lifecycle: data assessment, cleansing, mapping, validation, test loads, and cutover support. Your new system is populated with accurate, structured, and reliable data that informs your business decisions.

Network of virtual workstations allows teams to connect, communicate, and share data instantly.

Dynamics 365 testing and QA

To reduce the risk of post-go-live issues disrupting operations or damaging user trust, we run testing and quality assurance. You get a system with validated functionality, integrations, and performance proven in real-world conditions.

Software team tackling a sprint with side-by-side programming and real-time debugging

Dynamics 365 re-implementation and rescue

If your current Dynamics 365 setup is underperforming, stuck, or incomplete, we will assess what went wrong, resolve structural and process issues, and rebuild the solution around your business needs.

Software engineer working on a digital product, focused on coding and monitoring data in a modern office

Dynamics 365 implementation consulting

We help you make the right decisions by assessing your current systems and identifying risks. Then we define an approach for Dynamics 365 implementation services that aligns with your business goals, so you avoid costly rework and delays later.

The consulting team reviews analytics on screen, focusing on data-driven IT strategy and solutions

Dynamics 365 implementation strategy

No missed deadlines or budget overruns since our Dynamics 365 implementation services follow a structured roadmap with priorities, timelines, and milestones. You have full visibility into the implementation and confidence at every step.

Managing complex IT tasks with a visual project timeline for seamless infrastructure upgrades

Dynamics 365 CRM implementation

We deploy CRM solutions that bridge sales, marketing, and customer support. You gain a 360-degree view of clients, more personalized engagement, and a streamlined pipeline, replacing siloed communication with a unified growth strategy.

Accessing a centralized analytics portal to evaluate company operations and outcomes

Dynamics 365 ERP implementation

We implement ERP systems that unify financials, supply chain, and core business operations. You get better visibility, improved coordination, and stronger control over business performance, instead of dealing with disconnected finance and operations.

ERP implementation team enters master data into a central system for real-time business insights.

Dynamics 365 configuration and customization

Your team will not have to work around system limitations. We configure and customize Dynamics 365 to reflect your processes, roles, and workflows. We ensure the system feels intuitive, improves productivity, and adapts as your business grows.

Centralized identity management network connects employees to essential systems and data resources.

Dynamics 365 integration

Our team integrates Dynamics 365 with Microsoft 365, Power Platform, Azure, BI tools, legacy systems, external ERPs, portals, and third-party applications. You get secure, reliable data exchange and uninterrupted end-to-end processes.

Automated workflow connects users to documents and analytics, speeding up approval and reporting

Dynamics 365 data migration

We handle the full migration lifecycle: data assessment, cleansing, mapping, validation, test loads, and cutover support. Your new system is populated with accurate, structured, and reliable data that informs your business decisions.

Network of virtual workstations allows teams to connect, communicate, and share data instantly.

Dynamics 365 testing and QA

To reduce the risk of post-go-live issues disrupting operations or damaging user trust, we run testing and quality assurance. You get a system with validated functionality, integrations, and performance proven in real-world conditions.

Software team tackling a sprint with side-by-side programming and real-time debugging

Dynamics 365 re-implementation and rescue

If your current Dynamics 365 setup is underperforming, stuck, or incomplete, we will assess what went wrong, resolve structural and process issues, and rebuild the solution around your business needs.

Software engineer working on a digital product, focused on coding and monitoring data in a modern office
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What we implement inside Dynamics 365

With Dynamics 365, Innowise sets up the specific modules and workflows that your employees need to get their jobs done. Our goal is to integrate the solutions so the system supports daily tasks, and you see measurable results from day one after go-live.

Sales
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Customer Service
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Contact Center
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Field Service
icon
Finance
icon
SCM
icon
Project Operations
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Human Resources
icon
Commerce
icon
Business Central
icon
Customer Insights
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Map out the right Dynamics 365 setup for your business
Hays logo.Spar logo. Tietoevry logo. BS2 logo. Digital science logo. CBQK.QA logo. Topcon logo.NTT Data logo. Momentum Metropolitan logo. Familux Resorts logo. LAPRAAC logo.
Hays logo.Spar logo. Tietoevry logo. BS2 logo. Digital science logo. CBQK.QA logo. Topcon logo.NTT Data logo. Momentum Metropolitan logo. Familux Resorts logo. LAPRAAC logo.
Hays logo.Spar logo. Tietoevry logo. BS2 logo. Digital science logo. CBQK.QA logo.
Hays logo.Spar logo. Tietoevry logo. Digital science logo. CBQK.QA logo.
Topcon logo.NTT Data logo. Momentum Metropolitan logo. Familux Resorts logo. LAPRAAC logo.
Topcon logo.NTT Data logo. Momentum Metropolitan logo. Familux Resorts logo. LAPRAAC logo.

Copilot in Dynamics 365 implementation

Copilot adds AI capabilities to Dynamics 365. It blends into your daily work, helps you make more informed decisions, and reduces manual effort without getting in the way.

Make teams work in a connected CRM and ERP setup

Innowise brings your teams, workflows, and data together in Dynamics 365.

Technologies we use

  • Core
  • Backend
  • Frontend
  • Integration & API
  • Automation
  • Data migration
  • DevOps/testing

Core

iconDynamics 365 SDK
iconMicrosoft Dataverse
iconX++
iconAL
iconC/AL

Backend

iconC#
icon.NET
iconSQL Server
iconAzure Functions
iconAzure Logic Apps

Frontend

iconJavaScript
iconTypeScript
iconPower Apps

Integration & API

iconREST APIs
iconSOAP
iconOData
iconWebhooks
iconAzure Service Bus

Automation

iconPower Automate
iconCustom workflows
iconPlug-ins
iconExtensions

Data migration

iconDMF
iconETL tools
iconSSIS

DevOps/testing

iconAzure DevOps
iconCI/CD pipelines
iconAutomated testing frameworks

Core

Dynamics 365 SDK
Microsoft Dataverse
X++
AL
C/AL

Backend

C#
.NET
SQL Server
Azure Functions
Azure Logic Apps

Frontend

JavaScript
TypeScript
Power Apps

Integration & API

REST APIs
SOAP
OData
Webhooks
Azure Service Bus

Automation

iconPower Automate
iconCustom workflows
iconPlug-ins
iconExtensions

Data migration

iconDMF
iconETL tools
iconSSIS

DevOps/testing

iconAzure DevOps
iconCI/CD pipelines
iconAutomated testing frameworks

Our Dynamics 365 implementation approach

A successful Dynamics 365 implementation means getting your people, processes, and data lined up from the start. That’s why we use a structured roadmap that minimizes disruption, keeps everyone on the same page, and helps you get business value right away.

Discovery & analysis

Dynamics 365 implementation services start with understanding how your business operates to build a solution around your needs.

Architecture & roadmap

We use what we’ve learned to design a system architecture that can grow with you and lay out a clear, phased plan with set priorities and timelines.

Configuration & integration

We tailor Dynamics 365 to your specific workflows and integrate it with your tools to create a single system that keeps your team connected.

Data migration & validation

Our team prepares, cleanses, and meticulously migrates your data. Every stage is validated, so your new system uses information you can trust.

Testing & adoption

Before flipping the switch, we thoroughly test the system to avoid errors. We train your team so they feel ready to get to work from the first login.

Go-live & hypercare

We support your go-live and stay by your side after it, helping resolve hiccups and keep the transition smooth for everyone.

Head of Microsoft Solutions

If your team has to jump out of Dynamics 365 to finish a task — maybe grab an old spreadsheet or send a workaround email — it means the system isn’t fully adopted yet. Dynamics 365 should be the system that brings processes, data, and governance together. Our goal is to make Dynamics 365 the central, user-friendly place where your work, data, and business rules come together.

Power Platform Solution Architect

Why choose us as your Microsoft Dynamics 365 partner

Innowise gives you a single team that takes you from legacy infrastructure through implementation, custom development, AI integration, and ongoing managed support. Here’s why businesses choose our Dynamics 365 implementation services.

01/04

Proven Microsoft expertise

Our certified Dynamics 365 specialists deliver full-stack Microsoft expertise: strategic process design, custom applications, data migration, and solution architecture.
02/04

Customized solutions

Your team will not have to learn how to work with a standard setup since we tailor Dynamics 365 to your processes, workflows, and business goals.
03/04

Security and reliability

With our ISO/IEC 27001 and ISO 9001:2015 certifications and DevSecOps built in from day one, we keep your Dynamics 365 environment stable, secure, and properly maintained.
04/04

Dedicated support

The engineers who implement your solution remain accountable after go-live, with support from a PMP-certified PM and team when needed.
01

Proven Microsoft expertise

02

Customized solutions

03

Security and reliability

04

Dedicated support

What our clients think

All testimonials (54)

Their contributions have been valuable across several areas. Based on our experience, I can recommend Innowise for complex software development projects requiring strong automation capabilities.
Carlo Facci
COO, Zextras
5.0
Read full review
See project details
Their team demonstrated unmatched reliability, outstanding technical expertise, ensuring the migration and hyper-care phases were executed seamlessly, resulting in a swift and trouble-free Odoo implementation.
Carlo Mobayed
CEO, IS Engineering
5.0
Read full review
See project details
Innowise provided excellent IT staff augmentation. Their team consistently delivered on time with minimal bugs, offering valuable recommendations and high-quality work. We were impressed by the skills and qualifications of their candidates.
Matthew Watson
CTO, Sionic
4.5
Read full review
See project details

FAQ

The timeline for Dynamics 365 implementation services depends on your needs. If you're looking for a quick rollout of a single module like CRM or Business Central with basic functionality, it usually takes about 1 to 2 months. A full-scale ERP overhaul involving Finance and Supply Chain, especially if we're migrating legacy data or dealing with multiple offices, can take anywhere from 6 to 18 months. We always start with a discovery phase to give you a realistic timeline based on your specific setup.

We handle Microsoft Dynamics 365 implementation services from start to finish without handoffs to outside teams. First, our team figures out what your business needs and designs a solution. Then we help with licensing, set up the system, and customize it to fit how your team works. We also migrate your existing data and connect Dynamics 365 to your other tools. Finally, we train your staff and support go-live to ensure everything runs as expected.

Yes, Innowise’s experts are certified across the Dynamics 365 stack, including Finance and Operations, CRM, Business Central, and Customer Service. Our implementation team will align data models, design integrations, and create a consistent experience for your users across modules.

Data migration and integration are included as core workstreams in our Microsoft Dynamics implementation services. We pull your data from your legacy ERP and CRM systems, cleanse it, map it to Dynamics 365 data structures, validate it, and plan the cutover. To connect Dynamics 365 with other systems, third-party tools, or older custom platforms, we use reliable methods such as Azure Integration Services, custom connectors, and middleware where appropriate.

The total investment comes down to three factors: which modules you need, how much customization is required to fit your workflows, and the complexity of migrating your existing data and integrating with other systems. For a smaller, streamlined Business Central setup for one entity or basic deployment of one or two CRM-based modules, the cost can start in the low five figures. However, if you are looking at a multi-module ERP and CRM rollout with full data migration and custom development, the investment will be significantly higher. To give you a clear budget, we offer fixed-scope pricing after we complete a discovery phase.

Yes. We can step in to get projects back on track. We begin with an assessment of what’s been built against what you were promised, so we can spot exactly where the gaps are. From there, we’ll give you an honest take on whether it’s better to fix what’s there or if it’s actually faster and cheaper to just rebuild it. We’ll lay out a plan with a cost and timeline before the work begins, so you know what to expect.

Post-go-live support is built into how we work, not sold as a separate contract. User and security administration, environment monitoring, update management, break-fix resolution, and ongoing development as your requirements change are all included in our managed services. Since your support team is the same team that implemented the solution, context is not lost in the handoff. SLAs are agreed upon up front and tiered based on your criticality requirements.

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