Microsoft Dynamics 365 Implementation Services

How long does a typical Dynamics 365 implementation take?

The timeline for Dynamics 365 implementation services depends on your needs. If you're looking for a quick rollout of a single module like CRM or Business Central with basic functionality, it usually takes about 1 to 2 months. A full-scale ERP overhaul involving Finance and Supply Chain, especially if we're migrating legacy data or dealing with multiple offices, can take anywhere from 6 to 18 months. We always start with a discovery phase to give you a realistic timeline based on your specific setup.

What is included in Microsoft Dynamics 365 implementation services?

We handle Microsoft Dynamics 365 implementation services from start to finish without handoffs to outside teams. First, our team figures out what your business needs and designs a solution. Then we help with licensing, set up the system, and customize it to fit how your team works. We also migrate your existing data and connect Dynamics 365 to your other tools. Finally, we train your staff and support go-live to ensure everything runs as expected.

Can you implement both CRM and ERP modules?

Yes, Innowise’s experts are certified across the Dynamics 365 stack, including Finance and Operations, CRM, Business Central, and Customer Service. Our implementation team will align data models, design integrations, and create a consistent experience for your users across modules.

Do you provide Dynamics 365 data migration and integration as part of the implementation?

Data migration and integration are included as core workstreams in our Microsoft Dynamics implementation services. We pull your data from your legacy ERP and CRM systems, cleanse it, map it to Dynamics 365 data structures, validate it, and plan the cutover. To connect Dynamics 365 with other systems, third-party tools, or older custom platforms, we use reliable methods such as Azure Integration Services, custom connectors, and middleware where appropriate.

How much do Dynamics 365 implementation services cost?

The total investment comes down to three factors: which modules you need, how much customization is required to fit your workflows, and the complexity of migrating your existing data and integrating with other systems. For a smaller, streamlined Business Central setup for one entity or basic deployment of one or two CRM-based modules, the cost can start in the low five figures. However, if you are looking at a multi-module ERP and CRM rollout with full data migration and custom development, the investment will be significantly higher. To give you a clear budget, we offer fixed-scope pricing after we complete a discovery phase.

Can you rescue or restart a failed Dynamics 365 implementation?

Yes. We can step in to get projects back on track. We begin with an assessment of what’s been built against what you were promised, so we can spot exactly where the gaps are. From there, we’ll give you an honest take on whether it’s better to fix what’s there or if it’s actually faster and cheaper to just rebuild it. We’ll lay out a plan with a cost and timeline before the work begins, so you know what to expect.

Do you provide post-go-live support after implementation?

Post-go-live support is built into how we work, not sold as a separate contract. User and security administration, environment monitoring, update management, break-fix resolution, and ongoing development as your requirements change are all included in our managed services. Since your support team is the same team that implemented the solution, context is not lost in the handoff. SLAs are agreed upon up front and tiered based on your criticality requirements.