About the expert

Denis Yarosh

Chief Customer Officer

Denis Yarosh is Chief Customer Officer at Innowise with more than 17 years of experience in IT and over 10 years in FinTech. He is responsible for strategic client relationships, portfolio performance, delivery oversight, and account development.

Denis manages a portfolio of around $12 million and leads cross-functional teams of up to 150 specialists. His work covers the full client lifecycle, including pre-sales, solution scoping, delivery governance, risk management, and ongoing account management.

He started his career in database administration, which gave him a strong technical background in enterprise data systems, architecture, and compliance. Today, he uses this experience to connect client business goals with practical technology and delivery decisions.

Denis holds degrees in computer science and software engineering and has worked with clients across FinTech, healthcare, telecom, travel, and insurance.

Areas of expertise

Strategic account management
Customer relationship management
Portfolio management
Delivery governance
Account growth and development
Leadership of teams up to 150 FTE
FinTech solutions
Risk management
Regulatory compliance
Pre-sales and solution scoping
Enterprise data architecture
Cross-functional delivery

Experience overview

Denis has extensive experience managing complex client engagements, with a strong focus on FinTech. He has worked across pre-sales, project delivery, risk management, stakeholder communication, and long-term account development.

In his current role, Denis oversees client relationships and portfolio performance, making sure delivery teams stay aligned with agreed business goals, budgets, timelines, and technical requirements.

His experience also includes projects in healthcare, telecom, travel, and insurance. This gives him a broad understanding of how different industries approach technology, compliance, and delivery.

Certifications

OKR Coach — OKR Consortium

June 2024

Source

Driving Results for Customer Success — Sell Better

April 2023

Source

Driving to Close — Sell Better

April 2023

Source

Filling the Funnel — Sell Better

April 2023

Source

Executive MBA — Kozminski University

2018 – 2020

Portfolio

Blog articles

Blog

Cybersecurity in banking: importance, threats, challenges

Discover how banks protect against digital threats: encryption, fraud detection, and security best practices explained.

Denis Yarosh

Feb 2, 2023

Testimonials

The quality of the candidates presented by Innowise for each role was outstanding; everyone was qualified and skilled.

Matthew Watson CTO

Innowise is able to implement new features faster than the internal team would be able to. Their communication is effective and solution-oriented. Overall, the speed with which they deliver quality code is wonderful.

Kevin Day Founder and President

We are delighted with Innowise's commitment to delivering quality work and solving issues quickly. They lead an engaged approach to understanding the team's needs and accomplishing their goals.

Or Iny CEO

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What happens next?

Once we’ve received and processed your request, we’ll get back to you to detail your project needs and sign an NDA to ensure confidentiality.

After examining your wants, needs, and expectations, our team will devise a project proposal with the scope of work, team size, time, and cost estimates.

We’ll arrange a meeting with you to discuss the offer and nail down the details.

Finally, we’ll sign a contract and start working on your project right away.