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Innowise is an international full-cycle software development company founded in 2007. We are a team of 1600+ IT professionals developing software for other professionals worldwide.
About us
Innowise is an international full-cycle software development company founded in 2007. We are a team of 1600+ IT professionals developing software for other professionals worldwide.

CRM software development company

Since 2007, Innowise has set the standard in the IT industry with top-of-the-line custom CRM development services, helping businesses streamline customer interactions from the first touchpoint to continuous purchases. We create bespoke CRM solutions that enhance seamless communication and efficient data management, elevating customer satisfaction and boosting business success.

Make every customer interaction count with CRM software

40+

launched CRM solutions

1600+

developers in-house

75%

senior and middle specialists

Salesforce solutions

Salesforce is the world’s leading CRM platform, renowned for its versatility and comprehensive feature set. Ideal for businesses of all sizes, Salesforce offers peerless customization options, a robust ecosystem of apps via AppExchange, and advanced analytics capabilities that keep every customer interaction count.

Microsoft Dynamics

Microsoft Dynamics CRM is known for its deep integration with other Microsoft products, making it a perfect choice for businesses already entrenched in the Microsoft ecosystem. It offers a unified view of customer interactions across sales, marketing, and customer service, facilitating customer management.

SugarCRM integration

Our experts take full advantage of SugarCRM, a flexible platform that stands out for its open-source nature and allows for deep customization and integration capabilities. It’s designed for businesses that need a highly adaptable CRM system to mold their unique processes and workflows from square one.

Zoho CRM implementation

Zoho CRM is favored by small to medium-sized businesses for its ease of use, affordability, and comprehensive suite of tools covering sales, marketing, customer support, and more. We at Innowise reap the benefits of Zoho to get your customers and employees on the same page.

SAP expertise

Powered by 50 years of industry expertise, SAP CRM solutions are part of the larger SAP Business Suite, offering powerful tools for customer engagement. Best suited for large enterprises, the SAP CRM system provides extensive features for sales, service, marketing, commerce, and other customer-facing activities.

Odoo CRM

Odoo CRM is a flexible and comprehensive solution, particularly favored by small to medium-sized businesses. Through such features as lead scoring, automated follow-up actions, and detailed analytics, sales teams are empowered to prioritize their efforts and focus on high-value prospects.

HubSpot solutions

HubSpot offers a CRM platform that’s free to start and incredibly user-friendly. Its strengths lie in inbound marketing, with robust tools for content management, social media marketing, and lead generation. Our company will make HubSport your trusted ally in managing customer relationships.

Monday sales CRM

Monday sales CRM emphasizes simplicity and collaboration, making it an excellent choice for companies seeking a comprehensive sales process. From lead scoring to deal closing, monday sales CRM allows for customizing a CRM system that drives real business impact and guarantees long-term market success.

CRM software development services we offer

Innowise creates CRM systems that serve as a single source of truth for customer data, including contact information, purchase history, previous interactions, and more. With customer relationship management software, businesses can tailor their offerings, enhance client service, and implement effective marketing strategies, ultimately increasing loyalty and revenue.

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CRM customization

Innowise tailors CRM systems to precisely reflect customers’ vision and business objectives. Besides adding specific fields and entities like leads, contacts, or opportunities beyond default options, we integrate non-CRM services like marketing automation tools.

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CRM migration

Our specialists ensure seamless migration to a more sophisticated CRM system without losing valuable insights or facing downtime. We assist various businesses in upgrading their CRM capabilities and preserving data quality, integrity, and security in the long run.

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Mobile CRM solutions

As mobile devices dominate, businesses should stay connected with their contactors and audiences on the go. We build mobile CRM solutions that enable users to access customer data, sales updates, and other essential data directly from their smartphones or tablets.

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CRM software development

We develop CRM solutions from the outset, neatly crafted to meet the specific demands of businesses across various settings. From managing customer data to automating sales processes, custom CRM software enhances operational efficiency and drives sales growth.

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CRM consulting

Our accomplished consultants help businesses devise CRM strategies that reflect long-term strategic goals. We analyze current processes, identify areas for improvement, and recommend solutions that optimize customer interactions and operational outcomes.

Ongoing support and maintenance

CRM maintenance

Following product kick-off, we provide regular updates, bug fixes, and performance enhancements, keeping CRM running smoothly. Our maintenance services help businesses avoid potential disruptions, guaranteeing a steady customer management experience.

Leverage custom CRM solutions for your company

Innowise excels in developing custom CRM adjusted for any industry and domain, from HoReCa to FinTech. Our experts understand businesses’ unique challenges so we can come up with digital solutions that fix their pain points and help them grow.

In real estate, custom CRM software is well-suited for property management, client interactions, and deal closures. We build software that enables agents to track listings, monitor client preferences, and automate communication for timely follow-ups, enhancing customer satisfaction and sales.

Besides forging enterprise-grade solutions for large companies, we develop solutions for small businesses without hefty price tags. Burgeoning businesses can manage customer data, sales pipelines, and marketing campaigns, maximizing their resources for sustainable growth and market expansion.

Innowise’s expert developers help businesses personalize banking experiences by managing customer portfolios, tracking interactions, and offering tailored financial products. In a super-competitive industry like banking, this improves customer retention and cross-selling opportunities drastically.

CRM software for law firms revolves around managing case information, client communications, and document storage. Our company builds feature-rich CRM solutions that assist in tracking all client interactions, from initial consultations to ongoing casework, ensuring every detail is recorded carefully.

Through retail CRM software, we revolutionize how retailers engage with their customers by offering tools for personalized marketing, sales optimization, and customer loyalty management. These advanced solutions harness customer data from various touchpoints to create comprehensive profiles for targeted promotions.

Innowise creates robust CRM software that improves guest experiences by managing reservations, preferences, and feedback. We implement features such as guest profile management, personalized marketing campaigns, and loyalty program administration to deliver exceptional service and promote repeat bookings.

As a trusted IT provider, we understand software intricacies and know how to streamline project management, customer support, and service delivery for IT firms. We create CRM software that facilitates efficient project tracking, automates workflows, and ensures teams stay on the same page throughout the project.

CRM software for the pharmaceutical industry streamlines drug sales, marketing efforts, and regulatory compliance. We equip pharma corporations, drug manufacturing plants, labs, etc., with CRM solutions that link healthcare professionals with distributors, facilitating targeted drug promotion and efficient distribution channels.

Healthcare CRM software focuses on improving patient engagement, care coordination, and operational efficiency for healthcare providers. Innowise crafts solutions that manage patient appointments, medical histories, and personalized communication, ensuring proactive patient care and improved health outcomes.

Innowise draws up CRM manufacturing software that optimizes customer relationships and streamlines production and supply chain processes. It eases customer order management, product customization requests, and after-sale service, enhancing efficiency and responsiveness to market demands.

Our company produces software to manage projects, bids, and client relationships more efficiently. It enables construction firms to track project progress, manage subcontractor interactions, and maintain comprehensive client communication logs, ensuring projects are executed timely and within budget.

  • CRM software for real estate
  • CRM software for small businesses
  • Banking CRM software
  • CRM software for law firms
  • Retail CRM software
  • Hotel CRM software
  • CRM IT solutions
  • CRM software for the pharma industry
  • Healthcare CRM software
  • CRM manufacturing software
  • CRM software for the construction industry
CRM software for real estate

CRM software for real estate

In real estate, custom CRM software is well-suited for property management, client interactions, and deal closures. We build software that enables agents to track listings, monitor client preferences, and automate communication for timely follow-ups, enhancing customer satisfaction and sales.
CRM software for small businesses

CRM software for small businesses

Besides forging enterprise-grade solutions for large companies, we develop solutions for small businesses without hefty price tags. Burgeoning businesses can manage customer data, sales pipelines, and marketing campaigns, maximizing their resources for sustainable growth and market expansion.
Banking CRM softwaret

Banking CRM software

Innowise’s expert developers help businesses personalize banking experiences by managing customer portfolios, tracking interactions, and offering tailored financial products. In a super-competitive industry like banking, this improves customer retention and cross-selling opportunities drastically.
CRM software for law firms

CRM software for law firms

CRM software for law firms revolves around managing case information, client communications, and document storage. Our company builds feature-rich CRM solutions that assist in tracking all client interactions, from initial consultations to ongoing casework, ensuring every detail is recorded carefully.
Retail CRM software

Retail CRM software

Through retail CRM software, we revolutionize how retailers engage with their customers by offering tools for personalized marketing, sales optimization, and customer loyalty management. These advanced solutions harness customer data from various touchpoints to create comprehensive profiles for targeted promotions.
Hotel CRM software

Hotel CRM software

Innowise creates robust CRM software that improves guest experiences by managing reservations, preferences, and feedback. We implement features such as guest profile management, personalized marketing campaigns, and loyalty program administration to deliver exceptional service and promote repeat bookings.
CRM IT solutions

CRM IT solutions

As a trusted IT provider, we understand software intricacies and know how to streamline project management, customer support, and service delivery for IT firms. We create CRM software that facilitates efficient project tracking, automates workflows, and ensures teams stay on the same page throughout the project.
CRM software for the pharma industry

CRM software for the pharma industry

CRM software for the pharmaceutical industry streamlines drug sales, marketing efforts, and regulatory compliance. We equip pharma corporations, drug manufacturing plants, labs, etc., with CRM solutions that link healthcare professionals with distributors, facilitating targeted drug promotion and efficient distribution channels.
CRM software for the pharma industry

Healthcare CRM software

Healthcare CRM software focuses on improving patient engagement, care coordination, and operational efficiency for healthcare providers. Innowise crafts solutions that manage patient appointments, medical histories, and personalized communication, ensuring proactive patient care and improved health outcomes.
CRM manufacturing software

CRM manufacturing software

Innowise draws up CRM manufacturing software that optimizes customer relationships and streamlines production and supply chain processes. It eases customer order management, product customization requests, and after-sale service, enhancing efficiency and responsiveness to market demands.
CRM software for the construction industry

CRM software for the construction industry

Our company produces software to manage projects, bids, and client relationships more efficiently. It enables construction firms to track project progress, manage subcontractor interactions, and maintain comprehensive client communication logs, ensuring projects are executed timely and within budget.

Say hello to hassle-free deals.

Streamline your sales processes with automation that takes the grind out of your daily tasks.

CRM implementation services

Besides rendering custom CRM development services, Innowise implements CRM systems, adeptly navigating the intricacies of off-the-shelf solutions to transform client engagement and operational efficiency. Our team expertly configures and customizes leading CRM platforms like HubSpot, Dynamics, Salesforce, and others so they align with customers’ business processes and goals.

We advocate that every aspect of the CRM is intuitive, scalable, and fully integrated with your existing systems and workflows, from initial concept to roll-out and beyond. Our software development approach is rooted in a deep understanding of the unique challenges and objectives of each business we partner with.

AI for CRM: transforming customer engagement with intelligent technology

With artificial intelligence becoming more prevalent in various industries, Innowise helps businesses optimize sales, consolidate marketing efforts, manage corporate data, and improve customer relationships. Our AI specialists delve deep into business workflows to find untapped areas for innovation.

  • Predictive analytics

Through AI and machine learning algorithms, Innowise assists businesses in analyzing historical data and identifying patterns that predict future customer behaviors, preferences, and potential outcomes. Predictive analytics examines past interactions, purchases, and engagement metrics to forecast customers’ lifetime value, prospects to convert, and churn rates.

  • Chatbots and virtual assistants

Chatbots and virtual assistants in CRM systems use AI to simulate human-like conversations with customers, giving them instant responses to inquiries, support requests, and conducting transactions. They handle a wide range of tasks, from answering FAQs to guiding users through complex processes, freeing up human resources to focus on more non-trivial needs.

  • Sales forecasting

Our top-of-the-line developers integrate sales forecasting features into CRM that analyze vast amounts of marketing data and predict future sales volumes. It examines historical performance, market trends, customer data, and economic indicators to accurately forecast sales outcomes, allowing businesses to handle potential sales peaks and troughs proactively.

  • Lead scoring and prioritization

Innowise takes full advantage of AI to evaluate and rank leads based on their likelihood of converting into customers. By analyzing demographic information, online behavior, and engagement levels, AI assigns scores to each lead, indicating their potential. This helps marketing teams focus on the most promising leads, improve conversion rates, and refine the sales funnel.

  • Fraud detection and security

We equip customers with tools that continuously monitor customer data, transaction histories, and behavioral patterns, identifying suspicious activities that deviate from the norm. This early detection enables businesses to take preventative measures and reduce the risk of fraudulent activities, unauthorized access, and security breaches within their systems.

  • CRM with social media analytics

Our company fine-tunes CRM integrated with social media analytics that monitor and analyze brand interactions across social platforms, delving into companies’ and customers’ social media profiles. Named Einstein, this Salesforce module can suggest similar offerings to those of other companies with parallel interests or needs if one organization acquires a particular product or service.

Innowise is an official Salesforce partner

As an official Salesforce partner, Innowise delivers cutting-edge CRM solutions, leveraging the world-renowned capabilities of Salesforce to empower businesses across various verticals. Our collaborative approach ensures we understand the vision and objectives of customers and implement Salesforce solutions that bring measurable results.

This partnership is a testament to our expertise, dedication, and proven track record in implementing, customizing, and optimizing Salesforce solutions to meet unique business needs. Entrust your project to us and experience the difference that professional excellence and dedicated partnership can make.

Getting to know and value your customers is not just important, it's essential in today's fiercely competitive market. Every business will inevitably fail if they rely solely on sporadic deals without having a broad view of their target audience. Ultimately, a CRM system is a must for companies to communicate with their customers and retain loyal audiences that account for a large share of total revenues.

Dmitry Nazarevich

CTO at Innowise

Key features of CRM implementation services

In our approach to CRM implementation, we forge comprehensive solutions tailored to address every pain point multiple businesses face. Our goal is to transform challenges into opportunities, enhancing operational efficiency and fostering stronger customer relationships.

Customization

Because one-size-fits-all CRM solutions lack flexibility, Innowise tailors CRM to fit customers' unique business models and processes. We customize interfaces, workflows, and functionalities to ensure software solutions align perfectly with your operational needs.

Automation

Innowise takes full advantage of CRM automation, streamlining task assignments, lead distribution, and follow-up reminders. This results in reduced risk of human error, heightened operational efficiency, and a polished process from lead generation to customer retention.

Integration

We consistently integrate CRM with other systems and services (ERP, marketing, sales tools, etc.), securing data flows smoothly across your business. This connectivity eliminates silos, enhances data accuracy, and provides a unified view of customer interactions.

Analytics and reporting

Our seasoned developers aid businesses in turning disparate data into actionable insights. We configure CRM systems to deliver meaningful analytics and custom reports, providing peace of mind on sales trends, customer behavior, and performance metrics.

How much do CRM software development services cost?

Custom CRM development cost can vary widely, largely depending on each client’s specific needs and preferences. We at Innowise strive to provide a pricing model that fits their goals while ensuring transparency to avoid hidden costs and budget ballooning. With a steady focus on cost-effectiveness, our vetted specialists unwaveringly deliver value for the clients without breaking the bank.

Complexity of customization

Integration requirements

Data migration needs

User training and support

Tired of juggling multiple platforms for customer data?

Ensure every lead is followed up promptly and efficiently with a turnkey CRM.

Why choose Innowise for custom CRM software development?

With over 1600 highly skilled software enthusiasts working together, Innowise is a company that offers high-quality digital solutions, blending expertise with a human touch. We embrace projects others find daunting and showcase our resilience and expertise in tackling complex challenges. Our commitment to pushing boundaries makes us the ideal choice for businesses looking to adopt cutting-edge CRM solutions and prosper over time.

Rapid team scaling

We carry a bench to ramp up dedicated teams within 1-2 weeks, ensuring your project maintains momentum without sacrificing quality.

Collaborative onboarding

We involve our clients in every phase of resource onboarding, fostering alignment from the outset to link expectations with business goals.

Top quality

Our profound developers always prioritize quality over speed, focusing on delivering well-designed, reliable, and user-friendly digital products.

Beyond execution

Innowise’s developers are thinkers and innovators, not just executors. They bring creativity, strategic insight, and a proactive approach to the table.

Our CRM software development process

Our custom CRM software development process is scrupulously designed to follow the SDLC, ensuring a structured and transparent approach to building custom CRM solutions. Before moving forward, we make sure all the objectives and deliverables are met at the previous juncture to maintain a hassle-free and uninterrupted project pipeline.

01

Business analysis

In this initial phase, we gather and analyze business requirements to thoroughly understand customers’ needs. The outcome is a detailed project plan and specification document that outlines the scope, objectives, and strategies for custom CRM.

02

Design

During this stage, our talented UI/UX designers create your CRM system’s architecture and user interface. This process results in wireframes and design prototypes that provide a visual and functional blueprint for the future market-ready CRM solution.

03

Development

Our developers then bring the design to life, coding the CRM software according to the specifications. We set up the core functionalities, custom features, and integrations as outlined in the project plan.

04

Quality assurance

Next, we conduct quality assurance tests to ensure the CRM system operates flawlessly across all scenarios. This stage involves stringent testing for bugs, performance issues, and usability to guarantee a consistent user experience.

05

Data migration

We carefully migrate your existing data into the new CRM system, ensuring data integrity and accuracy. This step is crucial for a slick transition, allowing businesses to use their bespoke CRM with all vital data in place.

06

Training and user adoption

Innowise emphasizes training and user adoption so that clients’ teams are fully equipped to reap CRM’s benefits effectively. Customized training sessions, user manuals, and support materials are provided to facilitate a smooth adoption process.

07

Hyper care

Before the deployment, we enter a hyper-care phase, providing intensive support to address any immediate issues or concerns. This guarantees teething problems are swiftly resolved, and the system performs optimally from the start.

08

Deployment

Once the custom CRM is fine-tuned, it is deployed into the live environment and ready for immediate use. Proficient DevOps engineers at Innowise deliver CRM modules and timely patches to end users with minimal disruption to business operations.

09

Ongoing support

Our relationship doesn’t end at deployment. We offer ongoing support and maintenance to ensure CRM systems meet business needs over time and incorporate updates, new features, and continuous performance optimization.

Struggle to maintain apprised information about leads?

Never let another sales opportunity slip through the cracks with custom CRM.

CRM software development: our recent case studies

What our customers think

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Thanks to the contributions of the Innowise team, the company was able to not only upgrade the plugin to function with their new API but add several new features to it as well. Our company was most impressed with the team's transparency throughout the project.

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Markus Haataja CTO Eventilla Oy
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Working with Innowise, I appreciated their customer-centric approach and care for even the smallest detail. Our company received exactly what we’d been looking for and managed to save a considerable part of our budget for other activities.

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Laurynas Savickas CEO Intervilza JSC
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We are more than satisfied with our fruitful cooperation with Innowise, as they perform tasks in accordance with our high requirements and corporate standards and bring the desired results.

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Stefania Basciu Senior Manager Topcon Agriculture

FAQ

Yes, Innowise specializes in customizing CRM software to align perfectly with your business processes. Our approach involves a detailed analysis of your requirements to guarantee the CRM solution is tailored to your operational needs.

Absolutely. We offer comprehensive ongoing support and post-development maintenance soon after custom CRM development services to ensure your custom CRM system continues to operate smoothly and efficiently. This includes updates, bug fixes, and any necessary enhancements to support your evolving business needs.

The development time for a custom CRM solution can vary depending on its complexity, the specific features required, and the level of customization needed. Typically, projects can range from a few months to over a year.

We adhere to best data protection and compliance practices, emphasizing customer information is securely managed and protected against unauthorized access or breaches.

We integrate your CRM system with other tools and software your organization uses to improve data accuracy and operational efficiency across your business processes and maintain a seamless flow of information between systems.

Need other services?

eCommerce software development
Innowise develops eCommerce platforms for online stores, payment gateways, and inventory management systems.
Web development
Our team of highly experienced web developers will design a custom solution suitable for your business.
Cloud development
We develop cloud-based apps, transfer client-server software to the cloud, and support cloud applications.
Digital transformation
Innowise guides businesses and enterprises along their digital transformation path.
Audit and consulting
Our experienced consultants will ensure the relevance and proper use of technologies in your project.
Dedicated developers
Innowise has a great number of skilled technical and IT management experts to enhance your project team.

Contact us!

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