Mobile app maintenance and support services


Innowise excels in delivering comprehensive mobile app support and maintenance services. With our expertise, we guarantee uninterrupted functionality, flawless performance, and continuous evolution of mobile applications for businesses in 40+ domains.

We know how to keep your mobile app at peak performance

App maintenance services we offer

With a wealth of proven expertise, Innowise is your go-to partner for supporting mobile solutions across various industries. From healthcare to finance, e-commerce to entertainment, our adept team knows the ins and outs of delivering seamless app performance.

Mobile app enhancement

Innowise provides comprehensive mobile app enhancement services. We leverage advanced technologies like AR, IoT, biometrics, and AI to develop cutting-edge features and modules. Our skilled team ensures seamless compatibility with new devices and operating systems through regular updates. Additionally, we excel in integrating a solution with external services and conducting effective re-architecting and code refactoring.

Security management

We specialize in comprehensive security management services, prioritizing the safety and integrity of business and user data. Our offerings encompass a wide range of measures, including all-around mobile app security monitoring, diagnostics, vulnerability assessment, and documentation. Additionally, we provide security code audit and review, penetration testing, and efficient mitigation of uncovered vulnerabilities through hotfixes or urgent updates.

Performance management

Innowise ensures optimal operation for your mobile app. Our expertise lies in continuous testing and optimization, enabling us to swiftly detect and address any issues. We optimize code, servers, and databases to enhance overall performance of the solution. Our services also encompass thorough mobile testing, including functional, performance, and compatibility testing, as well as usability and accessibility testing.

Debugging and QA

At Innowise, our skilled team possesses the expertise to effectively identify and resolve bugs, resulting in a seamless and error-free user experience. We conduct thorough testing to validate the solution’s functionality, performance, and compatibility across multiple devices and platforms. With our meticulous approach to debugging and QA, we are committed to delivering a high-quality and reliable mobile application.

Mobile app support 

Innowise delivers comprehensive support services for mobile solutions, prioritizing a seamless user experience. Our primary objective is to deliver reliable and effective mobile application support, proactively addressing technical obstacles and enhancing user satisfaction.

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Offering user support & handling basic issues

We promptly handle basic usage inquiries submitted through various channels, such as in-app support forms. Our dedicated team is readily available for consulting, adeptly guiding users through common concerns like registration, subscriptions, payments, and more.

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Fixing challenges with app/server configuration

We excel in resolving app and server configuration issues. This involves making necessary adjustments on both the client side and back-end of the project, ensuring smooth app-server synchronization. We meticulously log and investigate issues that may necessitate code changes.

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Addressing issues through code modifications

When a product faces complex challenges, we offer extensive code modifications to fix bugs, address critical device/OS compatibility issues, and swiftly tackle urgent security and compliance concerns. Our expertise extends to fine-tuning existing app integrations to optimize overall performance.

Think mobile app support isn't crucial?

Think again since it directly impacts your bottom line.

How much does mobile app maintenance and enhancement cost?

Calculating the exact cost for mobile app maintenance and enhancement upfront can be challenging since there are many factors to consider. Our specialists at Innowise can provide an accurate estimate. They assess your unique requirements and tailor a cost estimate to match your comprehensive needs.

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Project size and complexity
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Codebase and frequency of updates
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Third-party integrations
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Platform and devices
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Developers’ expertise
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Project duration

Mobile app maintenance services model

We understand that every project is unique, and we believe in providing flexible solutions tailored to meet the specific needs of our clients. With our comprehensive range of pricing models, we ensure that you’ll find the perfect fit for your project’s requirements and your budget.

●Time & Material

In the Time and Material model, you cover the hours dedicated to your project and handle any additional expenses that arise. The payment structure is tailored to each project and typically aligns with its major stages. This pricing model is well-suited for Agile software development projects, where changes in scope of work and team size are common.

This approach involves hiring a team of IT professionals on a monthly basis, starting from 0.5 full-time equivalent (FTE). The DT model helps avoid the challenges and extra costs of managing employees. It works best for longer projects where you need specialized IT experts to join your team at a reasonable cost.

●Fixed price

In the Fixed Price model, the cost for materials is agreed upon before the project begins and remains unchanged throughout. Strict deadlines for completing the work and making payments are also enforced, making it an ideal fit for projects that adhere to the Waterfall software development method, where the project plan is well-defined and less likely to change.

Why not take a chance?

Experience firsthand how your project can truly flourish with our app modernization services.

Why choose Innowise?

Let us take your mobile app to new heights, driving user engagement and helping you achieve your business objectives with unmatched expertise and unwavering commitment.

●Unmatched expertise & proven success

With over 16 years of experience in mobile development, we pride ourselves on being the best in the industry. Our team of experts has successfully completed more than 150+ mobile application support projects, where project maintenance and support were essential for achieving ambitious business goals.

●Cost-effective solutions that drive ROI

We offer flexible engagement models that empower businesses to select the pricing structure that aligns with their needs, ensuring cost-effectiveness without compromising quality. With Innowise, you gain access to top-tier app maintenance services that offer a significant return on investment.

●Future-proof upgrades and enhancements

Innowise consistently stays updated with the latest advancements to deliver forward-thinking maintenance and support services. Leveraging our expertise, we enhance projects with cutting-edge features, performance optimizations, and security updates.

●Peace of mind and reliability

Our team of professionals is committed to providing reliable and timely support, ensuring that an app remains operational 24/7. With their proactive approach and efficient issue resolution, they minimize downtime and quickly address any challenges that arise.

Technological stack expertise

Drawing from our vast software development experience, we’ve honed our tech stack expertise, enabling us to create robust mobile applications. Our team’s flexibility and knowledge across different programming languages, frameworks, and tools empower us to cater to diverse project needs. Moreover, we keep abreast of industry trends, ensuring our apps incorporate best practices and cutting-edge technologies. With our experience and diverse tech stack proficiency, we deliver tailor-made, high-quality mobile applications.

Languages
  • Kotlin/ Java (Android)
  • Swift/Objective-C (iOS)
  • Dart (Flutter)
  • JS (React Native, Ionic, Cordova)
  • C# (Xamarin)
Android technologies
  • Clean Architecture
  • ViewModel
  • LiveData
  • Moxy
  • Coroutines
  • RxJava2
  • Dagger2 / Hilt
  • Room
  • Cicerone
  • Navigation Component
  • OkHttp + Retrofit
  • JUnit
  • Mockito
  • Espresso
  • detekt
iOS technologies
  • VIPER
  • Clean Swift
  • SnapKit
  • XIB
  • SwiftUI
  • GCD
  • Swinject
  • RxSwift
  • Combine
  • CoreData
  • Alamofire
  • CocoaPods
  • XCTest
  • SwiftLint
React Native technologies
  • React Navigation
  • React Native modules
  • TypeScript
  • Redux / Context data management
Flutter technologiess
  • Clean Architecture
  • BLoC
  • Flutter Async
  • RxDart
  • GetIt
  • Navigator 2.0
  • Dio
  • sqflite
  • Flutter Web
  • Flutter Test
  • Mocktail
  • Bloc Test
  • linter
Xamarin technologies
  • C#
  • Xamarin.Forms (cross-platform)
  • Xamarin.Native (iOS/Android/UWP/Mac)
  • ViewModel
  • XAML (Forms)
  • MvvmCross (Native)
Mobile technologies
  • KMP
  • Watch OS
  • TV
  • AR
  • Unity
  • BLE
  • NFC
  • TensorFlow
  • Google Maps
  • Yandex Maps
  • In-app
  • Google Pay
  • Apple Pay
API technologies
  • REST
  • GraphQL
  • Web-Sockets
  • gRPC
CI / CD technologies
  • Firebase App Distribution
  • Bitbucket pipelines
  • Jenkins
  • Fastlane
  • CircleCI
Development tools
  • Git (GitHub, Bitbucket. GitLab)
  • Firebase
  • AppCenter
  • Postman
  • Figma
  • Zepplin
  • Lottie

Application maintenance: our recent case studies

E-commerce SEO and legacy platform improvements for Officine 08
Innowise addressed critical technical SEO and performance issues across Officine 08’s e-commerce platform.
<500 ms server response time
5 months to complete the project
View case study
Client review
E-commerce SEO and legacy platform improvements for Officine 08.
View case study
Client review
Sacred geometry drawing app
We helped deliver a niche iOS drawing app for sacred geometry and tattoo sketching created for US tattoo artist Dillon Forte.
175% engagement time increase
1,700% more active users
Catena Media case: scaling support for the iGaming leader
We helped Catena Media launch a new product, refine a core one, streamline CTA banner creation, strengthen analytics and security.
+23% traffic growth on the core website
50% less time spent on banner creation
Lendo fintech platform modernization
Innowise provided DevOps/SRE support for Lendo’s loan platform, centralizing infrastructure ownership and improving stability.
15% lower cloud costs in the early phases
Los Angeles Police Revolver and Athletic Club event platform audit & refactoring
Innowise audited and refactored the event platform to restore the actual codebase, close security gaps, and simplify future support.
60x faster PDF reports generation
View case study
Client review
Los Angeles Police Revolver and Athletic Club event platform audit & refactoring.
View case study
Client review
Upgrade of a radiation exposure monitoring app
Innowise upgraded a radiation exposure monitoring app, improving the response time and laying the groundwork for the software functionality scale-up.
Automated environmental data collection
We’ve built an automated environmental data management solution that reduces certification costs, CO₂ emissions, and improves compliance.
100% product compliance with LCA & EPD standards
Thermal analysis software upgrade
Innowise enhanced a client’s thermal analysis web app by improving code quality, upgrading 3D model visualization, and adding new features.
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What our customers think

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Our team was happy with Innowise's work. They met specifications at a competitive hourly rate. The team improved with deadlines through requirement adjustments partway through the project. They communicated effectively through Skype, and their efficient onboarding process was a highlight.

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Marco Wülser Project Manager IMT
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Thanks to the contributions of the Innowise team, the company was able to not only upgrade the plugin to function with their new API but add several new features to it as well. Our company was most impressed with the team's transparency throughout the project.

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Markus Haataja CTO Eventilla Oy
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Innowise has a strong understanding of the task at hand, enabling them to offer the most suitable development approach. The team exceeded our expectations and is responsive when we request changes.

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Ilya Radniany CEO Duck.design

Mobile app maintenance and support FAQ

Regular app maintenance ensures enhanced performance, security, compatibility, cost efficiency, and a competitive edge. It keeps an app running smoothly, protects user data, adapts to new technologies, and saves costs. For instance, world leaders like Twitter, Dropbox, and Instagram have embraced maintenance to achieve sustained digital success.

The cost of mobile app maintenance services varies based on the required support level and the criticality of the application. Typically, it ranges from 15% to 20% of the development cost. When estimating the maintenance expenses, it is also essential to consider factors such as further enhancements or potential solution migrations for future scalability, as they will influence the price.

We lead you through a worry-free mobile app maintenance process. From the initial assessment, we communicate transparently, serving your app’s unique needs. Our proactive monitoring, top-notch security expertise, and performance optimization best practices ensure a seamless user experience. Timely updates and continuous support are guaranteed.

The cost to maintain an app depends on several factors including the complexity of the app, the platform(s) it’s on, the frequency of updates, the type of server infrastructure, and the user base size. Maintenance often involves updates to ensure compatibility with new operating system versions, addressing bugs, and incorporating user feedback. There are also costs associated with server hosting, third-party services, and potential licensing fees.

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    You can also send us your request
    to contact@innowise.com
    What happens next?
    1

    Once we’ve received and processed your request, we’ll get back to you to detail your project needs and sign an NDA to ensure confidentiality.

    2

    After examining your wants, needs, and expectations, our team will devise a project proposal with the scope of work, team size, time, and cost estimates.

    3

    We’ll arrange a meeting with you to discuss the offer and nail down the details.

    4

    Finally, we’ll sign a contract and start working on your project right away.

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