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Innowise is an international full-cycle software development company founded in 2007. We are a team of 1600+ IT professionals developing software for other professionals worldwide.
About us
Innowise is an international full-cycle software development company founded in 2007. We are a team of 1400+ IT professionals developing software for other professionals worldwide.

Custom medicine delivery app development

As a leading medicine delivery app development company, Innowise offers innovative on-demand solutions tailored specifically for pharmacies seeking to streamline their delivery operations. The project we embarked on involved developing an on-demand medicine delivery app for a well-established pharmaceutical company. The solution aimed to streamline the customer’s medicine buying process, facilitate the pharmacy’s operations, and overall enhance the healthcare industry’s digital experience.

Customer

Industry
Healthcare, Logistics
Region
Worldwide
Client since
2023

Our customer is a leading European pharmaceutical company working with more than hundreds of drugs and medical devices. The company boasts an extensive catalogue of over 500 pharmaceutical drugs and medical devices across their pharmacy chain, covering a wide range of therapeutic areas.

Detailed information about the client cannot be disclosed under the provisions of the NDA.

Challenge

On-demand medicine delivery app development for a pharmaceutical company

Innowise was tasked with medicine delivery app development by a leading pharmaceutical client who was facing several issues with their current system. Their system’s inflexibility disrupted daily operations and slow drug list updates didn’t meet dynamic market needs. A glaring absence of inventory management features and complicated delivery management added to their problems.

Ensuring HIPAA compliance for securing customers’ sensitive health information was a key requirement for our client’s online medicine delivery app. Furthermore, they foresaw the need for an adaptable app to accommodate future expansions.

With our proven expertise in medicine delivery app development, the client expected a secure, user-friendly platform. Their vision encompassed an app with multiple admin panels for different operational aspects, not only addressing current challenges but also capable of evolving with their growth.

Solution

Custom online pharmacy app for medication delivery, order tracking, inventory management, and multiple payments

Innowise created a custom online pharmacy app, streamlining operations in a pharmacy chain across multiple locations within a centralized platform. The pharmacy app, available in both mobile and desktop versions, provides substantial advantages for our client’s business operations and allows users to conveniently order prescribed medicine from the comfort of their homes. The online pharmacy app development solution enhances customer reach and satisfaction with a user-friendly interface, seamless ordering process, and personalized features.

Challenge

On-demand medicine delivery app development for a pharmaceutical company

Innowise was tasked with medicine delivery app development by a leading pharmaceutical client who was facing several issues with their current system. Their system’s inflexibility disrupted daily operations and slow drug list updates didn’t meet dynamic market needs. A glaring absence of inventory management features and complicated delivery management added to their problems.

Ensuring HIPAA compliance for securing customers’ sensitive health information was a key requirement for our client’s online medicine delivery app. Furthermore, they foresaw the need for an adaptable app to accommodate future expansions.

With our proven expertise in medicine delivery app development, the client expected a secure, user-friendly platform. Their vision encompassed an app with multiple admin panels for different operational aspects, not only addressing current challenges but also capable of evolving with their growth.

Solution

Custom online pharmacy app for medication delivery, order tracking, inventory management, and multiple payments

Innowise created a custom online pharmacy app, streamlining operations in a pharmacy chain across multiple locations within a centralized platform. The pharmacy app, available in both mobile and desktop versions, provides substantial advantages for our client’s business operations and allows users to conveniently order prescribed medicine from the comfort of their homes. The online pharmacy app development solution enhances customer reach and satisfaction with a user-friendly interface, seamless ordering process, and personalized features.

Medicine delivery app development: advanced features we implemented

Innowise has successfully delivered an online pharmacy app development solution, encompassing four interconnected systems. The adjustable platform includes an advanced admin dashboard panel, a dedicated pharmacist panel, and a user-friendly interface for customers. Furthermore, we incorporated additional features such as advanced drug filter and sorting options, multiple payment options for enhanced flexibility, order tracking, and a flexible notification system.

The customer panel aims to enhance convenience for pharmacy clients. It streamlines the onboarding process, offers customized reminders, and provides easy access to a diverse pharmacy catalog, medical information, and order tracking features for hassle-free user experience.

Profile management

Users can manage their personal profiles, update contact information, manage delivery addresses, and set individual preferences.

Uploading prescription

Customers can upload prescriptions in the form of images or documents without the need to physically bring a prescription to the pharmacy.

Drug information

The pharmacy app displays detailed information about all categorized medications, including order quantity, dosage, contraindications, usage guidelines, etc.

Adding to cart

Customers can swiftly select medications and add them to the cart, adjust quantities if needed, and save items in the cart for future reordering.

Checkout

Users can review their items, confirm the order details, and proceed with payment options. Following payment completion, clients receive an email or SMS confirmation.

Order tracking

Customers can monitor the real-time status and estimated delivery time of their medications, including processing, packaging, and dispatch.

Order canceling

Customers can cancel their medication orders within a specified timeframe through the customer panel of the online pharmacy app or the AI bot.

Order history

Users can review their past medication orders, track their purchase history, reference previous prescriptions, and reorder medications whenever needed.

Re-order

The feature simplifies the restocking process by allowing users to quickly select items from their previous orders, including the saved products and address information.

Medicine reminders

The online pharmacy app features personalized reminders to refill pill supplies, schedule medication intake times, and pre-order before the current supply runs out.

Location-based nearby stores

Based on the user's location, the app provides information about the closest physical locations where medications can be picked up.

Help (AI bot)

The virtual assistant can answer frequently asked questions, provide medication and order information, guide users through the app, and offer personalized assistance.

The pharmacist panel is a dedicated system designed to streamline and optimize operations for pharmacy workers, providing them with an intuitive and efficient platform to manage daily operations. 80% of workers' routine tasks can be automated and expedited by using efficient tools.

Dedicated interface

The panel provides a customized interface with access to inventory, medicine delivery and MRP management, prescription processing, order details, and reports to monitor daily operations.

Order notifications

Pharmacists receive real-time order notifications, enabling them to respond to medication requests, review prescription details, and prepare orders for delivery or pickup.

Digital prescriptions

Pharmacists handle prescriptions by reviewing and dispensing medications directly from the pharmacy panel. It also allows them to quickly compare prescribed drug quantities with the ordered dosages.

Shipping management

Users can track the status of shipments, coordinate with delivery partners, and ensure timely distribution by generating shipping labels, assigning partners, and tracking progress.

Order routing

The order routing directs medication orders to suitable pharmacy locations. Pharmacists can refer requests to manage workload and ensure accessible deliveries.

The admin panel is an easy-to-use interface designed to empower administrators with control and oversight over all aspects of the pharmacy platform, including inventory, pharmacists, orders, customers, content, and analytics. It provides an interactive dashboard with metrics and tools to optimize management tasks and ensure smooth operations.

Dashboard panel

Provides an overview of the platform sections, key metrics, pharmacy and order statuses and performance indicators, highlighting the platform's operations.

Inventory management

The inventory management tool allows administrators to track medication stocks, ensuring an adequate supply of medications for timely order fulfilment.

Pharmacists management

Pharmacists management enables administrators to control pharmacist accounts, permissions, and roles, streamlining the allocation of tasks and responsibilities.

Order management

Facilitates comprehensive order monitoring and processing, empowering administrators to oversee the entire order lifecycle from placement to medicine delivery.

Customer management

Administrators can manage client accounts, information, order histories, and preferences to address customer inquiries, resolve issues, and provide support.

Content management

The content management feature enables administrators to control and update app content, such as medication information, promotional materials, and FAQs.

Reporting and analytics

Administrators can access reports on sales performance and order volumes. The analytics section offers data on popular medications, peak ordering times, and customer demographics.

The newly integrated features offer a comprehensive and feature-rich platform, empowering users with greater control over their medication needs. Additionally, pharmacies can leverage these enhancements to provide enhanced customer services, increase sales and user traffic, and maintain a competitive edge in the market.

Push notification

The pharmacy delivery app offers customizable push notifications to provide timely updates on order status, delivery alerts, and promotional offers for users and pharmacists.

Managing online outlets

The platform allows pharmacies to manage and display their online stores, providing customers with multiple locations for medication pickup or delivery.

Search

The search feature allows users to find specifically categorized medications by applying filters such as drug type, dosage, brand, and therapeutic category.

Drug filter and sorting

The pharmacy app allows users to refine their search based on drug type (prescription or over-the-counter), drug composition, available quantity, brand, price, etc.

Multi-payment

The system accepts credit/debit cards, digital wallets (Apple Pay, Google Pay), and online platforms (PayPal), providing users with flexible payment options.

Mobile POS

The POS system enables pharmacies to accept payments, manage transactions, and update inventory on the go for faster in-store purchases and checkout processes.

Discounts and offers

The app displays discounts offered on select medications and medical devices. Pharmacies can customize their promotions, tailoring their product offerings.

The customer panel aims to enhance convenience for pharmacy clients. It streamlines the onboarding process, offers customized reminders, and provides easy access to a diverse pharmacy catalog, medical information, and order tracking features for hassle-free user experience.

Profile management

Users can manage their personal profiles, update contact information, manage delivery addresses, and set individual preferences.

Uploading prescription

Customers can upload prescriptions in the form of images or documents without the need to physically bring a prescription to the pharmacy.

Drug information

The pharmacy app displays detailed information about all categorized medications, including order quantity, dosage, contraindications, usage guidelines, etc.

Adding to cart

Customers can swiftly select medications and add them to the cart, adjust quantities if needed, and save items in the cart for future reordering.

Checkout

Users can review their items, confirm the order details, and proceed with payment options. Following payment completion, clients receive an email or SMS confirmation.

Order tracking

Customers can monitor the real-time status and estimated delivery time of their medications, including processing, packaging, and dispatch.

Order canceling

Customers can cancel their medication orders within a specified timeframe through the customer panel of the online pharmacy app or the AI bot.

Order history

Users can review their past medication orders, track their purchase history, reference previous prescriptions, and reorder medications whenever needed.

Re-order

The feature simplifies the restocking process by allowing users to quickly select items from their previous orders, including the saved products and address information.

Medicine reminders

The online pharmacy app features personalized reminders to refill pill supplies, schedule medication intake times, and pre-order before the current supply runs out.

Location-based nearby stores

Based on the user's location, the app provides information about the closest physical locations where medications can be picked up.

Help (AI bot)

The virtual assistant can answer frequently asked questions, provide medication and order information, guide users through the app, and offer personalized assistance.

Show All

Show Less

The pharmacist panel is a dedicated system designed to streamline and optimize operations for pharmacy workers, providing them with an intuitive and efficient platform to manage daily operations. 80% of workers' routine tasks can be automated and expedited by using efficient tools.

Dedicated interface

The panel provides a customized interface with access to inventory, medicine delivery and MRP management, prescription processing, order details, and reports to monitor daily operations.

Order notifications

Pharmacists receive real-time order notifications, enabling them to respond to medication requests, review prescription details, and prepare orders for delivery or pickup.

Digital prescriptions

Pharmacists handle prescriptions by reviewing and dispensing medications directly from the pharmacy panel. It also allows them to quickly compare prescribed drug quantities with the ordered dosages.

Shipping management

Users can track the status of shipments, coordinate with delivery partners, and ensure timely distribution by generating shipping labels, assigning partners, and tracking progress.

Order routing

The order routing directs medication orders to suitable pharmacy locations. Pharmacists can refer requests to manage workload and ensure accessible deliveries.

The admin panel is an easy-to-use interface designed to empower administrators with control and oversight over all aspects of the pharmacy platform, including inventory, pharmacists, orders, customers, content, and analytics. It provides an interactive dashboard with metrics and tools to optimize management tasks and ensure smooth operations.

Dashboard panel

Provides an overview of the platform sections, key metrics, pharmacy and order statuses and performance indicators, highlighting the platform's operations.

Inventory management

The inventory management tool allows administrators to track medication stocks, ensuring an adequate supply of medications for timely order fulfilment.

Pharmacists management

Pharmacists management enables administrators to control pharmacist accounts, permissions, and roles, streamlining the allocation of tasks and responsibilities.

Order management

Facilitates comprehensive order monitoring and processing, empowering administrators to oversee the entire order lifecycle from placement to medicine delivery.

Customer management

Administrators can manage client accounts, information, order histories, and preferences to address customer inquiries, resolve issues, and provide support.

Content management

The content management feature enables administrators to control and update app content, such as medication information, promotional materials, and FAQs.

Reporting and analytics

Administrators can access reports on sales performance and order volumes. The analytics section offers data on popular medications, peak ordering times, and customer demographics.

The newly integrated features offer a comprehensive and feature-rich platform, empowering users with greater control over their medication needs. Additionally, pharmacies can leverage these enhancements to provide enhanced customer services, increase sales and user traffic, and maintain a competitive edge in the market.

Push notification

The pharmacy delivery app offers customizable push notifications to provide timely updates on order status, delivery alerts, and promotional offers for users and pharmacists.

Managing online outlets

The platform allows pharmacies to manage and display their online stores, providing customers with multiple locations for medication pickup or delivery.

Search

The search feature allows users to find specifically categorized medications by applying filters such as drug type, dosage, brand, and therapeutic category.

Drug filter and sorting

The pharmacy app allows users to refine their search based on drug type (prescription or over-the-counter), drug composition, available quantity, brand, price, etc.

Multi-payment

The system accepts credit/debit cards, digital wallets (Apple Pay, Google Pay), and online platforms (PayPal), providing users with flexible payment options.

Mobile POS

The POS system enables pharmacies to accept payments, manage transactions, and update inventory on the go for faster in-store purchases and checkout processes.

Discounts and offers

The app displays discounts offered on select medications and medical devices. Pharmacies can customize their promotions, tailoring their product offerings.

The customer panel aims to enhance convenience for pharmacy clients. It streamlines the onboarding process, offers customized reminders, and provides easy access to a diverse pharmacy catalog, medical information, and order tracking features for hassle-free user experience.

Profile management

Users can manage their personal profiles, update contact information, manage delivery addresses, and set individual preferences.

Uploading prescription

Customers can upload prescriptions in the form of images or documents without the need to physically bring a prescription to the pharmacy.

Drug information

The pharmacy app displays detailed information about all categorized medications, including order quantity, dosage, contraindications, usage guidelines, etc.

Adding to cart

Customers can swiftly select medications and add them to the cart, adjust quantities if needed, and save items in the cart for future reordering.

Checkout

Users can review their items, confirm the order details, and proceed with payment options. Following payment completion, clients receive an email or SMS confirmation.

Order tracking

Customers can monitor the real-time status and estimated delivery time of their medications, including processing, packaging, and dispatch.

Order canceling

Customers can cancel their medication orders within a specified timeframe through the customer panel of the online pharmacy app or the AI bot.

Order history

Users can review their past medication orders, track their purchase history, reference previous prescriptions, and reorder medications whenever needed.

Re-order

The feature simplifies the restocking process by allowing users to quickly select items from their previous orders, including the saved products and address information.

Medicine reminders

The online pharmacy app features personalized reminders to refill pill supplies, schedule medication intake times, and pre-order before the current supply runs out.

Location-based nearby stores

Based on the user’s location, the app provides information about the closest physical locations where medications can be picked up.

Help (AI bot)

The virtual assistant can answer frequently asked questions, provide medication and order information, guide users through the app, and offer personalized assistance.

Show All

Show Less

 

The pharmacist panel is a dedicated system designed to streamline and optimize operations for pharmacy workers, providing them with an intuitive and efficient platform to manage daily operations. 80% of workers’ routine tasks can be automated and expedited by using efficient tools.

Dedicated interface

The panel provides a customized interface with access to inventory, medicine delivery and MRP management, prescription processing, order details, and reports to monitor daily operations.

Order notifications

Pharmacists receive real-time order notifications, enabling them to respond to medication requests, review prescription details, and prepare orders for delivery or pickup.

Digital prescriptions

Pharmacists handle prescriptions by reviewing and dispensing medications directly from the pharmacy panel. It also allows them to quickly compare prescribed drug quantities with the ordered dosages.

Shipping management

Users can track the status of shipments, coordinate with delivery partners, and ensure timely distribution by generating shipping labels, assigning partners, and tracking progress.

Order routing

The order routing directs medication orders to suitable pharmacy locations. Pharmacists can refer requests to manage workload and ensure accessible deliveries.

The admin panel is an easy-to-use interface designed to empower administrators with control and oversight over all aspects of the pharmacy platform, including inventory, pharmacists, orders, customers, content, and analytics. It provides an interactive dashboard with metrics and tools to optimize management tasks and ensure smooth operations.

Dashboard panel

Provides an overview of the platform sections, key metrics, pharmacy and order statuses and performance indicators, highlighting the platform’s operations.

Inventory management

The inventory management tool allows administrators to track medication stocks, ensuring an adequate supply of medications for timely order fulfilment.

Pharmacists management

Pharmacists management enables administrators to control pharmacist accounts, permissions, and roles, streamlining the allocation of tasks and responsibilities.

Order management

Facilitates comprehensive order monitoring and processing, empowering administrators to oversee the entire order lifecycle from placement to medicine delivery.

Customer management

Administrators can manage client accounts, information, order histories, and preferences to address customer inquiries, resolve issues, and provide support.

Content management

The content management feature enables administrators to control and update app content, such as medication information, promotional materials, and FAQs.

Reporting and analytics

Administrators can access reports on sales performance and order volumes. The analytics section offers data on popular medications, peak ordering times, and customer demographics.

The newly integrated features offer a comprehensive and feature-rich platform, empowering users with greater control over their medication needs. Additionally, pharmacies can leverage these enhancements to provide enhanced customer services, increase sales and user traffic, and maintain a competitive edge in the market.

Push notification

The pharmacy delivery app offers customizable push notifications to provide timely updates on order status, delivery alerts, and promotional offers for users and pharmacists.

Managing online outlets

The platform allows pharmacies to manage and display their online stores, providing customers with multiple locations for medication pickup or delivery.

Search

The search feature allows users to find specifically categorized medications by applying filters such as drug type, dosage, brand, and therapeutic category.

Drug filter and sorting

The pharmacy app allows users to refine their search based on drug type (prescription or over-the-counter), drug composition, available quantity, brand, price, etc.

Multi-payment

The system accepts credit/debit cards, digital wallets (Apple Pay, Google Pay), and online platforms (PayPal), providing users with flexible payment options.

Mobile POS

The POS system enables pharmacies to accept payments, manage transactions, and update inventory on the go for faster in-store purchases and checkout processes.

Discounts and offers

The app displays discounts offered on select medications and medical devices. Pharmacies can customize their promotions, tailoring their product offerings.

With the global pharmaceutical drug delivery market growing at a CAGR of 3.7%, now is the perfect time to take advantage of the escalating demand for medicine delivery. After the pandemic, people's preferences have shifted towards more accessible healthcare services. The medicine delivery app development solution we’ve developed caters to this evolving landscape, providing pharmacies tools to thrive in the post-pandemic era. The app’s features ensure that our client can meet the rising demand while offering seamless experiences to their customers and reducing the workload of pharmacists.

Eugene Shapovalov

Head of Mobile Development at Innowise

Medicine delivery app characteristics

We have developed a medicine delivery app that seamlessly integrates essential features while strictly adhering to industry standards and regulations. One of the key elements of our approach is our commitment to HIPAA compliance. We have diligently ensured that the app meets the stringent requirements of the Health Insurance Portability and Accountability Act (HIPAA), establishing a solid foundation for the protection of patient data.

HIPAA compliance & strong security
In addition to HIPAA compliance, we have implemented strong security measures to protect sensitive user data. These measures act as a robust shield against potential cyber threats, providing impeccable security for our users.
Enhanced functionality via cloud
To enhance the app's functionality, we have adopted a cloud-based solution. By leveraging cloud technology, we enable seamless data access and storage, resulting in a streamlined and efficient user experience.
GDPR-compliant data protection
The online medicine delivery app places a high emphasis on GDPR compliance, employing state-of-the-art encryption methods to protect user data. This guarantees the implementation of strong security measures for enhanced user confidence.
Inclusivity with multilingual support
Moreover, we value inclusivity and have incorporated support for multiple languages in the app. This feature allows us to cater to a diverse audience, ensuring that our services are universally accessible and available to all users.

Looking to simplify order processing and improve pharmacy workflows?

Embrace our custom pharmacy app development solutions for seamless drug delivery.

Technologies we used

Our choice of technologies and tools in developing the medicine delivery app was grounded in our commitment to delivering robust, efficient, and secure solutions to our customers. Here’s a detailed explanation of our chosen tools:

Back-end

We chose Python as the back-end language for its simplicity, readability, and integration support. FastAPI and Pydantic were selected for their performance, type checking, and built-in documentation benefits. SQLAlchemy efficiently manages the database and supports collaboration, while Alembic handles migration management. AWS SES and S3 ensure secure data storage and transmission, and AWS SNS facilitates the push notification system.

Front-end

We chose React for its component-based architecture which boosts application performance. MobX aids in state management, Tailwind for utility-first CSS, and StoryBook for UI component development. React Hook Form was used for efficient form handling, while Socket.io enabled real-time, bidirectional communication. We ensured quality with Jest and Cypress testing libraries.

Databases

We used AWS RDS (PostgreSQL) and DynamoDB due to their scalability, reliability, and powerful performance.

Platforms

The app was designed for Web, iOS, and Android platforms to maximize accessibility and user reach.

iOS

Swift was used for its speed and safety features, CleanSwift and MVVM for structuring the app's architecture, GCD and Combine for managing asynchronous tasks. SwiftUI and Alamofire offer modern UI and networking solutions. Firebase was chosen for its wide suite of features like analytics, messaging, and crash reporting. SwiftLint keeps the code clean and consistent.

Android

We opted for Kotlin due to its expressiveness and safety. Clean Architecture, MVVM, ViewModel, and LiveData organized the data. Coroutines enabled asynchronous programming. HiltRetrofit handled dependency injection and networking. SingleActivity, Navigation Component, Compose, and ViewBinding improved UI/UX. MultiModules managed the codebase. Firebase provided diverse features, while Mockito facilitated testing.

Cloud

We chose AWS for its broad set of global compute, storage, database, analytics, application, and deployment services.

Integrations

Stripe was integrated for its secure, efficient, user-friendly, and flexible online payment handling capabilities.

QA

We chose Python, PyTest, Selenium, and Appium for test automation; Requests for API; Postgresql and AWS for data storage; Allure and Postman for testing; and Developer tools for development.

PLM

We utilized Jira and Zephyr as management software to efficiently coordinate our development process, ensuring smooth collaboration between the team members and track development process.

Team

1
Project Manager
1
Business Analyst
1
UX/UI Designer
2
iOS Developers
2
Android Developers
4
Back-End Developers
2
Front-End Developers
4
QA engineer
2
AQA Engineers
1
DevOps Engineer
team-innowise

Benefits of online pharmacy delivery app we developed

Our online pharmacy app development solution enables simple medication ordering, timely distribution, and increased customer satisfaction, optimizing operations and reducing staff workload for our client’s pharmacy chain.

ico-benefits

High performance

Our online pharmacy delivery app is meticulously optimized for high performance. Through streamlined coding and efficient resource management, the app ensures swift navigation, responsive interactions, and minimized loading times.

ico-benefits

Well-tested product

Our medicine delivery app development process includes rigorous testing conducted by skilled QA specialists. Functionality testing ensures smooth operation of features, usability tests validate an intuitive interface, security testing guarantees data protection, and performance testing assures smooth operation under heavy load.

ico-benefits

On-time and reliable delivery

With our app's agile and efficient order processing system, we prioritize timely deliveries. Real-time tracking and optimization of logistics ensure that medications reach users promptly and reliably, enhancing customer satisfaction and loyalty.

ico-benefits

Hybrid functionality

Our hybrid app is engineered to offer broad accessibility. By blending native and web technologies, the app seamlessly adapts to multiple platforms, ensuring a consistent and enjoyable user experience across various devices, be it iOS or Android.

ico-benefits

Data security

User privacy and data protection are central to any app's design. We implement robust encryption methods, secure authentication protocols, utilize multi-factor verification, prioritize transparent practices, and ensure compliance with HIPAA standards to safeguard personal and medical information, instilling trust and confidence in our users.

ico-benefits

Intuitive designs

Through meticulous user interface (UI) and user experience (UX) design, our app offers an intuitive and user-friendly interface. Thoughtful placement of elements, logical navigation flows, and clear interactions create an effortless and enjoyable medication-ordering journey for users.

Looking for a custom system to fit your workflow with essential features?

Partner with Innowise for personalized e-pharmacy app development.

Medicine delivery app development process we followed:

01

Requirements gathering and analysis

At this stage, we discussed the client’s vision, goals, and specific requirements for the medicine delivery app development. We conducted market research, gathered user feedback, and analyzed existing systems. The result was a comprehensive Software Requirements Specification (SRS) document outlining all the functional and non-functional requirements.

02

Prototyping

We created interactive prototypes and wireframes of the app’s user interface (UI) and user experience (UX) based on the gathered requirements. These prototypes served as a visual representation of the app’s layout, navigation, and overall flow, allowing the client to make early adjustments.

03

Design

Our design team worked on the app’s visual design, incorporating the client’s brand identity elements and ensuring a smooth user experience. At the end of this stage, we delivered high-fidelity mockups and interactive prototypes to showcase the app’s final look and feel.

04

Development

Following the creation and approval of the concept, our development team began building the app, implementing all the required functionalities based on the SRS and design specifications. We adhered to the Agile methodology and provided regular updates to the client to showcase the medicine delivery app development progress.

05

Testing

Our pharmacy app developers conducted comprehensive and rigorous testing to ensure the app functions flawlessly. The QA specialists from Innowise performed extensive functionality, usability, security, and performance testing to deliver a bug-free, future-proof, and high-performing application.

06

Launch

After successfully passing all testing phases and receiving the client’s approval, the app was launched on the desired platforms. Our team supported the client throughout the app store submission process and ensured that the app is properly released to the target audience.

07

Support

After the app’s launch, we provided ongoing support and maintenance to address any issues and implement updates or enhancements. Our goal was  to ensure optimal functionality and user satisfaction by constantly monitoring app performance and user feedback.

At every stage of the pharmacy app development process, we maintained a Product Backlog, which is a prioritized list of features that guides our team. The Project Timeline outlines tasks and milestones to ensure timely project completion. User stories and User Acceptance Criteria define specific user requirements and expectations for the app’s functionality. The Roadmap outlines the overall strategy and plan for the project, aligning it with our client’s goals and timelines.

How does our medicine delivery app work ?

Medicine delivery app solutions cost estimation

The approximate cost of the pharma app development is heavily dependent on your requirements and data security layers. When considering the estimated cost of your custom medicine delivery app, we take into account the following factors and features:

Customization

Tailoring the app to your pharmacy’s specific workflows and requirements ensures that it aligns with your business processes and that the platform is easy to use for both your employees and customers.

Integrations

Streamlining operations requires integration with external systems, such as inventory management, payment platforms, or customer databases. We enhance the app’s features by connecting it to third-party tools.

Order and warehouse tracking

Robust tracking capabilities allow you to monitor orders and manage inventory. We establish connections with logistics providers and develop APIs to gather real-time data on order status and inventory levels.

UX design

We focus on creating enjoyable experiences for your customers, making it easy for them to order and track medications. Due to diverse user demographics, we prioritize interfaces with ease of use.

Data security

We guarantee data security through encryption and other advanced measures to safeguard your data and foster trust in your services. Innowise implements several layers of data protection according to your requirements.

Scalability

We design our apps to be scalable and adaptable for your growing business expands. This ensures that your app remains efficient and effective as your customer base and delivery demands increase.

Results we achieved

35%

operational efficiency boost

The introduction of advanced features such as pre-ordering and quick pick-up options reduced queues at pharmacy outlets by 35%. The automation of crucial processes facilitated proficiency in prescription processing, order fulfilment, and inventory management. The app delivered a higher return on investment for the pharmacy.

83%

rise in customer satisfaction

Thanks to the app's meticulous order management system, the average delivery time was significantly reduced, contributing to elevated customer satisfaction levels. The convenience and personalization offered by the app fostered loyalty among the pharmacy's customers, cementing the business's place in a competitive market.

21%

increase in customer base

The intuitive interface of the platform attracted many of the pharmacy's clientele online, leading to increased customer engagement. Online pharmacy is especially beneficial to those who find physical pharmacies challenging. The app registered a 21% increase in new users, affirming its popularity.

17%

revenue growth

As a result of growing user base, the pharmacy chain has seen its sales increase by 17%. Medicine delivery to the doorstep is highly appealing, and notifications of expired medications improve customer retention. Personalized promotions and discounts bolster sales and loyalty.

FAQ

Yes, online pharmacy app development solutions can indeed support multiple payment gateways. This is to ensure that customers can choose their preferred method of payment, providing them with greater convenience and flexibility. The app can integrate with various popular payment platforms, including credit and debit card processing, bank transfers, and digital wallets, among others. However, it’s important to ensure all payment transactions are secure and comply with financial and data privacy regulations.

The development timeline of a medicine delivery app can vary significantly based on several factors. These factors include the complexity of the app, the number of features and functionalities to be incorporated, the chosen platforms (iOS, Android, or both), the level of integration required with existing systems, and the resources available for development.

A basic app with core features might take around three to six months to develop, while a more complex, feature-rich app could take anywhere from six months to over a year. This time frame also includes stages like planning, design, development, testing, and deployment. It’s always best to discuss your specific requirements with the app development team for a more precise timeline.

Yes, our pharmacy app development solutions can be designed to integrate with existing pharmacy systems. Through custom APIs and other interfacing methods, the app can connect to various pharmacy management systems, electronic health records, and inventory systems. This allows for seamless data flow, ensuring accurate and up-to-date information is available on the app, thereby facilitating streamlined operations, better customer service, and effective inventory management.

There are several steps in medicine app development to take to keep personal and medical data secure. These include compliance with health data regulations like HIPAA, data encryption, strong user authentication, regular security audits, and privacy by design. A further measure to safeguard data and maintain user trust is to minimize data collection and ensure transparency about data use.

Innowise upholds user privacy with robust security measures, which align with industry best practices and HIPAA and GDPR regulations. We utilize encryption for secure data transmission and storage, coupled with user authentication and access control measures like secure login, password protection, and multi-factor authentication to restrict access to authorized personnel. Proactive security assessments and penetration tests further ensure that we are prepared to address potential vulnerabilities.

Generally, users can find and download a pharmacy app through several avenues. Most companies prominently advertise their mobile applications on their official websites, providing clear instructions for downloading and installation. This typically includes direct links to the app’s page on the Google Play Store for Android users, and the App Store for iOS users. Companies may also promote their app through various marketing channels such as social media, email newsletters, or in-store signage. However, in this particular case, due to a non-disclosure agreement (NDA) with our client, we cannot disclose specific details regarding the accessibility and download process of the developed medicine delivery app.

Absolutely. At Innowise, we offer the flexibility of developing native applications specifically for iOS or Android platforms individually. Alternatively, we provide cross-platform development services, ensuring that your pharmacy app functions runs seamlessly on both iOS and Android devices, which is the best option for greater user outreach.

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    Having received and processed your request, we will get back to you shortly to detail your project needs and sign an NDA to ensure the confidentiality of information.

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    After examining requirements, our analysts and developers devise a project proposal with the scope of works, team size, time, and cost estimates.

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