CRM implementation services

Discover the potential of your customer data with CRM implementation services.

CRM implementation services we offer

The effectiveness of a CRM system hinges on proper implementation. Without it, even the most advanced CRM platform can break your success instead of making it. At Innowise, we offer the full range of CRM implementation services that ensure you leverage the system to its fullest potential.

Custom CRM implementation

We are experts in developing and deploying solutions that align even with unique workflows, specific requirements and ambitious growth plans. If an out-of-the-box CRM solution is not an option, we will create a custom one.

Platform-based CRM implementation

For businesses seeking the robust functionality of established platforms such as Salesforce or Dynamics 365, we offer expert implementation services and tailor these powerful solutions to your specific needs and processes.

CRM architecture design

A well-thought-out CRM architecture is crucial for customer relationship management. By designing the foundation of your solution, we ensure that it considers the strategy, structure, and processes required to maintain lasting relationships with your customers.

CRM implementation consulting

Innowise offers personalized CRM consulting services that encompass analyzing current business processes, suggesting improvement strategies, selecting suitable CRM software, and providing adoption guidance to achieve seamless transition.

System customization

With our CRM customization services, you make the most of the off-the shelf solution: keeping all the essential features we add the required level of personalization so that ultimately your CRM system effectively covers and enhances all your client relationship processes.

Data migration services

We do our best to cushion your data migration process on the way to a high-performing and low-maintenance platform. Our migration experts anticipate risks to avoid potential disruptions and implement best practices to ensure data integrity and accuracy.

Workflow automation

With CRM workflow automation, we transform multi-layered processes like sales into a simplified smooth routine with no more repetitive tasks and human errors, and with greater productivity, more transparency and accountability.

Quality assurance

Our quality assurance engineers do their best to take good care of your CRM core competencies. With CRM quality assurance services, you avoid low user adoption rates, dissatisfied clients, lack of customer management visibility, and more.

Integration with other systems

Our CRM implementation specialists strive for business excellence and offer holistic CRM integrations with other critical business systems, including ERP software, inventory management tools, and accounting, to transform siloed solutions into a single ecosystem.

CRM adoption training

To ensure your team effectively adopts and uses your CRM system, maximizing its potential, our experts offer comprehensive training. Our CRM implementation process implies adjusting our training programs to specific demands and user roles so that each team member could leverage their relevant CRM features.

Custom CRM implementation

Platform-based CRM implementation

CRM architecture design

CRM implementation consulting

System customization

Data migration services

Workflow automation

Quality assurance

Integration with other systems

CRM adoption training

Custom CRM implementation

Platform-based CRM implementation

CRM architecture design

CRM implementation consulting

System customization

Data migration services

Workflow automation

Quality assurance

Integration with other systems

CRM adoption training

Custom CRM solutions we offer

CRM systems we craft handle the complex real estate relationships, manage property details and track listings connecting buyers with their dream properties. Equipped with tools for project and transaction management, marketing, and more, the real estate CRM solution covers end-to-end real estate processes.

CRM software for real estate

Banking CRM systems we build help deal with demands of the banking domain. With a focus on data security and compliance, our engineers adhere to stringent regulatory requirements. With seamless customer experience in mind, our CRM specialists develop banking CRM solutions for consistent interactions across all channels.

CRM software for banking

We help law companies optimize case management, improve client communications, and facilitate billing. Solutions our CRM implementation specialists develop solutions that make it easy to track deadlines, process client intake, and handle documents securely while capturing billable hours, handling invoicing, and online payments.

CRM software for law firms

Whether you sell online or offline, retail CRM solutions crafted by engineers at Innowise elevate the customer experience, personalize interactions, and drive sales growth by offering a 360 view of the customer journey. We also integrate tools to manage loyalty programs, track customer engagement, and ultimately boost sales.

CRM software for retail

Comprehensive CRM solutions for the hotel industry simplify reservation management by consolidating bookings, guest communications, and more within one solution. They also automate pre-stay and post-stay communication to improve services and thus guest experiences, streamline hotel operations, and increase revenue.

CRM software for hotels

Our team tailors CRM solutions to enhance HCP engagement by effectively tracking interactions, planning targeted outreach programs, and sharing relevant information. We prioritize compliance with features for sample management, audit trails, and integration with clinical trial systems.

CRM software for pharmaceutical industry

Healthcare CRM solutions our specialists implement improve patient care, streamline operations, and enhance communication. We integrate CRM solutions with EHRs for a comprehensive view of patient history and care needs, simplify appointment scheduling, and enhance customer engagement through online portals.

CRM software for healthcare

Manufacturing CRM solutions our developers build, optimize customer relationships, streamline supply chains, and drive business growth. They provide end-to-end supply chain visibility, facilitate collaboration with suppliers; strengthen dealer and distributor relationships, and enable management of the product life cycle.

CRM software for manufacturing

We equip construction companies with CRM solutions that improve project management and enhance communication, enabling monitoring of the project progress. CRM software for construction streamline the bidding process, offers secure document management with access control, ensuring prompt information availability.

CRM software for construction industry

Looking for a perfect match for your industry?

Don’t wait any longer to get a custom CRM.

Explore our expertise in CRM implementation

Innowise delivers top-notch CRM implementation services across all top CRM platforms to ensure you benefit from the full potential of your chosen solution:

Salesforce CRM

As a trusted Salesforce partner, we provide expert integration, configuration, and migration services for a seamless Salesforce experience. We empower your B2B and B2C sales, marketing, and customer support teams with customized Salesforce CRM solutions that leverage AI capabilities to maximize your business outcomes.

Microsoft Dynamics 365

Microsoft Dynamics 365 is a leading CRM platform for managing customer interactions, sales, marketing, and service. Our certified experts ensure a successful Dynamics 365 implementation tailored to your unique workflows. We improve your customer relationship management and increase organizational efficiency with customized solutions.

Zoho CRM

Zoho CRM provides an easy-to-use platform for managing customer interactions, sales pipelines, and marketing campaigns. Our Zoho experts provide comprehensive implementation and configuration services, including workflow setup, third-party integrations, and employee training. We ensure a smooth transition and empower your team to realize the full potential of Zoho CRM.

Hubspot CRM

HubSpot CRM implementation revolves around matching your marketing and sales efforts. Our CRM implementation specialists tailor HubSpot CRM to your unique needs, configure the platform, set up lead capture, integrate your website and social media, and automate marketing workflows to finally keep your sales and marketing teams on the same page.

SAP CRM

SAP CRM is designed for large enterprises with complex requirements that require careful planning and execution. From blueprint analysis and system configuration to data migration, customization, and successful rollout, SAP experts at Innowise provide comprehensive implementation services to ensure your SAP CRM is perfectly aligned with your business needs.

Odoo CRM

Odoo CRM offers exceptional flexibility and customization through its open-source nature and modular design. Our Odoo specialists leverage this adaptability to customize your CRM solution. We select the appropriate modules, customize functionalities, workflows and user interfaces to meet your specific business needs and maximize the potential of Odoo for your organization.

Proud Salesforce partner

As a certified Salesforce Partner, we’re dedicated to maximizing your Salesforce investment. Our team of experts provides end-to-end support, from pinpointing and addressing your business challenges to maximizing the platform’s potential. We offer seamless integrations, custom configurations, smooth migrations, and ongoing support, ensuring you achieve exceptional, measurable results. With a deep understanding of Salesforce, our experts tailor solutions that drive efficiency, productivity, and growth for your business.

We are striving to make our CRM implementation services a game-changer. Even though improvements in our clients’ lead conversion and sales team efficiency may not be apparent immediately, their sustainable growth and long-term success are the ultimate goals of our work, as proved by testimonials and feedback we receive. Our teams do their best and even more to ensure measurable results our CRMs bring to our clients.

Dmitry Nazarevich

CTO at Innowise

Benefits of CRM implementation services for your business

While it’s true that the benefits of CRM implementation are numerous, the impact goes beyond general statements. Discover how CRM can turn your investments into tangible results.

Centralized customer data

CRM brings all the customer information under one roof. It serves as a central hub that stores everything a company knows about its customers and all the tools to effectively manage this information.

Streamlined sales pipeline

CRM systems provide 360° visibility into the various stages of the sales cycle. With accurate information about where your prospects are on the sales pipeline, you can personalize communication to move them to the next stage and finally to deal closure.

Increased lead conversion rates

With numerous channels used to create lead-generation funnels, the attention is scattered and the activities can become chaotic. With CRM, all lead interactions are reliably captured to enable development of automated targeted marketing campaigns.

Increased customer retention rates

Personalization is key to maintaining consistent customer communications. With a comprehensive customer profile including wants, likes, preferences, and more, the level of trust and customer loyalty increases.

Data-driven decisions

CRM platforms provide all decision-makers with 360-degree sales-cycle data. This comprehensive understanding enables perfectly-balanced time and resource allocation for maximum efficiency and ROI.

Automated workflows

A proper CRM enables a shift from the time-consuming and error-prone tasks , such as marketing emails or leads qualification to the highest-value activities. This results in streamlined processes and increased employee productivity.

Cost of CRM implementation

Pinpointing the exact cost of a CRM implementation process is not a one-size-fits-all scenario. Each business has its unique market-dictated audience, domain, and other variables. However, there are several key factors that influence your final investment.

Selected platform

Required modules

Customization level

Integration needs

Complexity of data migration

Team composition

Choose Innowise as your CRM implementation company

Choosing the right CRM implementation partner is as crucial as choosing the right software. At Innowise, we go beyond pure software deployment; we become an extension of your team, working together to understand your unique challenges, goals, and vision.

Proven expertise

We have a successful track record of executing complex CRM implementations for small to enterprise-level organizations across diverse industries.

On-time delivery

Our CRM implementation company is committed to on-time project completion, providing you with clear visibility and control over your investment.

Commitment to quality

We build CRM solutions for a long haul. Our devotion to clean code and thorough testing practices means both the functionality and long-term success.

Flexible engagement models

Be it the augmentation of the existing team or the engagement of dedicated developers, Innowise offers you the flexibility to choose the model that best suits your needs.

Global talent pool

We connect you to a diverse pool of highly skilled CRM implementation specialists across borders. We break down barriers for efficient collaboration throughout the process.

Future-proof solutions

We deliver innovative CRM implementations using the latest technology and trends to keep your business competitive, keeping you competitive now and in the future.

Our CRM implementation process

At Innowise, we established a structured and clearly defined implementation process to provide you with tailored CRM solutions that are as unique as your business needs.

Right CRM consulting

Our CRM implementation consultants start with in-depth exploration of your business model to understand your market positioning and specific challenges. This enables us to create and share a concept of CRM implementation process that not only meets your needs, but anticipates them.

Planning the implementation

We lay out a project plan with the highest precision level possible. We establish clear, actionable steps and realistic timelines to ensure that each phase flows smoothly into the next, minimizing disruption to your business.

Customization

Our CRM implementation specialists customize the software to fit like a glove. From polishing up user interfaces to tailoring features, we fine-tune the custom CRM software to streamline your daily operations and support your specific business processes.

Integration with other systems

We bridge your new CRM software with your existing IT infrastructure with the focus on enhancing data flows and operational efficiency, ensuring that all systems communicate flawlessly.

Data migration

Careful migration of existing data into the new CRM system is critical. We prioritize data integrity and security, ensuring that all your valuable information is transferred accurately and securely.

Training

To maximize the value of your new CRM system, our CRM implementation company provides comprehensive training for your team. This ensures that they effectively use the system while leveraging its full capabilities.

Go live

Once everything has been set up, tested, and confirmed to be up and running, we launch the CRM system. During the go-live phase, we closely monitor the system to smooth out any obstacles.

HyperCare

After going live, we enter the post-launch HyperCare phase, where we are always available to provide you enhanced support, quickly resolve any operational challenges, and ensure your team is fully comfortable with the new system.

Ready to transform your CRM experience?

Ensure you get a solution tailored to your unique needs with Innowise.

CRM implementation services: our recent case studies

What our customers think

Innowise constantly found efficient solutions to the challenges. The resources were very helpful and communicative, and they demonstrated impressive determination and eagerness to solve problems.

Benjamin Reif Founder & CEO Sawayo

The team is communicative, timely, and respectful of schedules. Additionally, their reliability and vast expertise are impressive. The team is communicative, timely, and respectful of schedules. Additionally, their reliability and vast expertise are impressive.

George Fironov CEO Talmatic

Our team was happy with Innowise's work; they met specifications at a competitive hourly rate. The team improved with deadlines through requirement adjustments partway through the project. Their efficient onboarding process was a highlight.

Marco Wülser Project Manager IMT

FAQ

What is CRM implementation?

CRM implementation is the process of deploying a customer relationship management system within a company. It involves planning, configuring, customizing, and integrating the CRM software to align with specific business processes, data, and goals. The end point of the implementation is to centralize customer data, streamline company workflows, and provide data-driven insights to improve customer interactions and drive business growth.

How long does a CRM implementation take?

The duration of a CRM implementation depends on factors such as the complexity of the project, the size of the organization, the amount of data to be migrated, and the level of customization. On average, a CRM implementation can take from a few weeks to several months.

Can we migrate all your existing customer data to the new CRM?

Yes, data migration is an integral part of the CRM implementation process. This allows the organization to leverage historical customer information. The data migration process typically involves data cleansing, mapping, and validation to ensure its integrity and accuracy in the new system.

How to choose the right CRM?

Choosing the right CRM requires considering your business requirements, evaluating features and functionality, assessing scalability and integration capabilities, and comparing pricing models. Since this can be a challenging task, a reliable partner like Innowise assists you along the entire CRM selection and implementation journey.

Who should be involved in the CRM implementation process?

The implementation team itself plays a crucial role in planning, executing, and guiding the CRM implementation. Furthermore, the following roles are to be involved: a C-level manager for decision-making and resource allocation, a Project Manager to handle the process, a CRM administrator for system management, an IT team for technical support, Sales, Marketing, and Customer Service teams for adoption.

Contact us!

Book a call or fill out the form below and we’ll get back to you once we’ve processed your request.

What happens next?

Once we’ve received and processed your request, we’ll get back to you to detail your project needs and sign an NDA to ensure confidentiality.

After examining your wants, needs, and expectations, our team will devise a project proposal with the scope of work, team size, time, and cost estimates.

We’ll arrange a meeting with you to discuss the offer and nail down the details.

Finally, we’ll sign a contract and start working on your project right away.