IT services & solutions for retail

We build tailored IT solutions for the retail industry: AI retail agents, personalized shopping experiences, loyalty systems, and mobile apps.

100+

WordPress projects delivered

40+

WordPress developers

80%

Senior & mid-level specialists

We build tailored IT solutions for the retail industry: AI retail agents, personalized shopping experiences, loyalty systems, and mobile apps.

500+

retail projects delivered

400+

IT specialists in retail

80%

specialisti senior e di medio livello

Retail IT consulting

Retail IT consulting prevents costly tech detours to keep your business focused, fast, and future-ready. Our experts assess your current setup, uncover growth opportunities, and guide your digital retail strategy.

Turn your vision into fully functional retail solutions. We help optimize inventory management, elevate customer interactions, and connect every part of your business to make growth and efficiency your reality.

No more legacy systems slowing you down. We’ll modernize your legacy software by reengineering core components, migrating to cloud-native architectures, and upgrading outdated interfaces to meet modern UX standards.

Retail software integration

Get fewer manual tasks, faster decision-making, and a consistent experience across all your retail channels. Our experts integrate POS, ERP, CRM, inventory, and e-commerce platforms into a unified ecosystem that shares data in real-time.

Manutenzione e supporto

Our team detects issues before they become problems, minimizes downtime, and handles everything from bug fixes to feature updates. We provide continuous monitoring, swift issue resolution, and regular updates backed by SLAs.

Gestione della sicurezza

Let us deploy robust security measures, like encryption and real-time threat detection, to protect what matters most. Operate with confidence knowing our team monitors and supports your systems 24/7.

AI implementation

We leverage AI for accurate demand forecasting, tailoring product recommendations, and having everything automated — from restocking to customer interactions. AI drives operational efficiency and elevates customer satisfaction.

Analisi al dettaglio

Anticipate shifts in demand and adjust your strategy before the competition, thanks to advanced data analytics that we enable for your store. Know what’s selling, why, and what to do next.

Make ESG part of how your business runs. We integrate environmental, social, and governance insights directly into your operations, turning responsible practices into measurable results and real-world trust.

Volha Ralko
Delivery Manager in E-commerce

It might look like we’re just adding some tech to your retail business, but it’s much more than that. Indeed, we bring in the right tools for inventory management, analytics, AI agents, and more. However, our goal isn’t just to implement tech but to create solutions that enhance customer experience and drive your sustainable growth.

Volha Ralko
Delivery Manager in E-commerce

Specialized IT solutions for retail

  • Marketing automation solutions
  • Vendor & supplier management
  • POS & online payment
  • Software di gestione finanziaria
  • Retail analytics solutions
  • Demand forecast software
  • AI pricing & AI recommendations
  • Omnichannel retail solutions
  • eCommerce websites & marketplaces
  • Marketplace integrations
  • AI-powered agents
  • Retail management
  • Face recognition systems
  • Checkout-free payment
  • Virtual try-ons & smart mirrors
  • Commercio sociale

Marketing automation solutions

Make your marketing shine without burning out your team. Automate your email campaigns, schedule social media posts, trigger personalized discounts based on customer behavior, and track performance in real-time.

Marketing automation solutions

Vendor & supplier management

Working with multiple suppliers means any disruption can impact your sales, making you control every step. Use smart vendor management tools to see faster operations, reduced delays, and more reliable product availability.

Vendor & supplier management

POS & online payment

These systems elevate customer experience by speeding up the in-store and online payment process, offering seamless transactions through multiple payment methods. Simplify your checkout process and boost conversions.

POS & online payment

Software di gestione finanziaria

Stay on top of your finances by automating tasks like managing cash flow, generating financial reports, and more. Track every dollar, cut down on errors, and boost efficiency to drive your retail business forward.

Software di gestione finanziaria

Retail analytics solutions

Our analytics tools dig into your sales, inventory, and customer data to surface patterns you can act on. We offer customer behavior analytics, retail data visualization with interactive dashboards, and predictive analytics.

Retail analytics solutions

Demand forecast software

Plan your inventory, avoid stockouts, and respond fast to consumer behavior shifts with our demand forecast software. Powered by AI, it analyzes sales history and market trends while integrating with your ERP or POS to deliver real-time insights.

Demand forecast software

AI pricing & AI recommendations

Our AI-powered solutions track customer behavior, market shifts, and stock levels to automatically fine-tune prices and push the right products to the right people. The result? Bigger baskets, faster decisions, and fewer lost sales.

AI pricing & AI recommendations

Omnichannel retail solutions

We create omnichannel retail solutions that elevate the shopping experience. Integrating BOPIS (buy online, pick up in store) systems along with custom loyalty programs increases store visits and promotes repeat sales.

Omnichannel retail solutions

eCommerce websites & marketplaces

Tired of complicated online setups? We simplify e-commerce with easy-to-manage websites and marketplace solutions, offering secure payments, seamless inventory tracking, AI-driven personalization, and scalable infrastructure.

eCommerce websites & marketplaces

Marketplace integrations

Spend less time juggling platforms and more time growing your business. We’ll link your e-commerce store to Amazon, eBay, and other top platforms. With everything synced up, you’ll streamline your workflow and watch your sales soar.

Marketplace integrations

AI-powered agents

Looking to deliver fast, accurate service without raising costs? Our AI-powered agents automate customer interactions, offering 24/7 support. Improve response times, boost satisfaction, and reduce the need for extra staff.

AI-powered agents

Retail management

Tackle retail challenges head-on with our ERP, CRM, IMS, PIM, and WMS solutions. Track inventory in real-time, automate stock replenishment, and optimize all facets of operations and engagement — from customer interaction to warehouse logistics.

Retail management

Face recognition systems

We build face recognition systems that enable retailers to identify loyal customers when they walk in. No need for apps or cards — just instant, personalized service based on in-store behavior and preferences.

Face recognition systems

Checkout-free payment

Using sensors, computer vision, and mobile payment tech, the technology automatically detects the products shoppers pick and processes the payment seamlessly through their mobile devices — no scanning, no cashier.

Checkout-free payment

Virtual try-ons & smart mirrors

Bring shopping to life with virtual try-ons and smart mirrors. Let your customers instantly see outfits, accessories, or home goods — whatever your business offers. With AR and VR, it’s all real-time, all interactive.

Virtual try-ons & smart mirrors

Commercio sociale

Without social commerce integration, you're missing a major sales opportunity. We connect your e-commerce store to platforms like Instagram, Facebook, and TikTok, helping you reach a wider audience and drive direct sales.

Commercio sociale
Marketing automation solutions

Make your marketing shine without burning out your team. Automate your email campaigns, schedule social media posts, trigger personalized discounts based on customer behavior, and track performance in real-time.

Approfondimenti aziendali e analisi dei dati
Vendor & supplier management

Working with multiple suppliers means any disruption can impact your sales, making you control every step. Use smart vendor management tools to see faster operations, reduced delays, and more reliable product availability.

Architettura DWH ed ETL
POS & online payment

These systems elevate customer experience by speeding up the in-store and online payment process, offering seamless transactions through multiple payment methods. Simplify your checkout process and boost conversions.

Soluzioni e componenti di BI personalizzati
Software di gestione finanziaria

Stay on top of your finances by automating tasks like managing cash flow, generating financial reports, and more. Track every dollar, cut down on errors, and boost efficiency to drive your retail business forward.

Business intelligence aziendale
Retail analytics solutions

Our analytics tools dig into your sales, inventory, and customer data to surface patterns you can act on. We offer customer behavior analytics, retail data visualization with interactive dashboards, and predictive analytics.

Implementazione di applicazioni di BI
Demand forecast software

Plan your inventory, avoid stockouts, and respond fast to consumer behavior shifts with our demand forecast software. Powered by AI, it analyzes sales history and market trends while integrating with your ERP or POS to deliver real-time insights.

Consulenza BI
AI pricing & AI recommendations

Our AI-powered solutions track customer behavior, market shifts, and stock levels to automatically fine-tune prices and push the right products to the right people. The result? Bigger baskets, faster decisions, and fewer lost sales.

Supporto e manutenzione della BI
Omnichannel retail solutions

We create omnichannel retail solutions that elevate the shopping experience. Integrating BOPIS (buy online, pick up in store) systems along with custom loyalty programs increases store visits and promotes repeat sales.

BI self-service
eCommerce websites & marketplaces

Tired of complicated online setups? We simplify e-commerce with easy-to-manage websites and marketplace solutions, offering secure payments, seamless inventory tracking, AI-driven personalization, and scalable infrastructure.

Visualizzazione dei dati
Marketplace integrations

Spend less time juggling platforms and more time growing your business. We’ll link your e-commerce store to Amazon, eBay, and other top platforms. With everything synced up, you’ll streamline your workflow and watch your sales soar.

Visualizzazione dei dati
AI-powered agents

Looking to deliver fast, accurate service without raising costs? Our AI-powered agents automate customer interactions, offering 24/7 support. Improve response times, boost satisfaction, and reduce the need for extra staff.

Visualizzazione dei dati
Retail management

Tackle retail challenges head-on with our ERP, CRM, IMS, PIM, and WMS solutions. Track inventory in real-time, automate stock replenishment, and optimize all facets of operations and engagement — from customer interaction to warehouse logistics.

Visualizzazione dei dati
Face recognition systems

We build face recognition systems that enable retailers to identify loyal customers when they walk in. No need for apps or cards — just instant, personalized service based on in-store behavior and preferences.

Visualizzazione dei dati
Checkout-free payment

Using sensors, computer vision, and mobile payment tech, the technology automatically detects the products shoppers pick and processes the payment seamlessly through their mobile devices — no scanning, no cashier.

Visualizzazione dei dati
Virtual try-ons & smart mirrors

Bring shopping to life with virtual try-ons and smart mirrors. Let your customers instantly see outfits, accessories, or home goods — whatever your business offers. With AR and VR, it’s all real-time, all interactive.

Visualizzazione dei dati
Commercio sociale

Without social commerce integration, you're missing a major sales opportunity. We connect your e-commerce store to platforms like Instagram, Facebook, and TikTok, helping you reach a wider audience and drive direct sales.

Visualizzazione dei dati

Looking for a reliable provider of retail IT services and solutions?

Team up with Innowise to bring smarter, faster solutions to your operations.

Our approach to retail industry IT services

We understand the importance of retail — it influences your margins, brand reputation, and customer loyalty. That’s why our approach to IT services and solutions for the retail industry guarantees control, velocity, and visibility at every level of the process.
Misurazione oggettiva del successo

Before writing a line of code, we work hard to define what success means for your business. Clear KPIs and real business goals, not empty metrics, steer our decisions, helping you track impact from day one.

Gestione agile delle richieste di modifica

Retail is ever-changing, and so are we. Our agile approach allows your team to respond to shifting market conditions, campaign updates, or operational changes without delaying the project or compromising quality.

Controllo delle prestazioni post-lancio

We’re not here for one-off wins — we’re here to build systems that last. Once your IT solution for retail business is live, we run performance audits, gather feedback, and fine-tune features based on how real users interact with your system in the field.

Definizione del progetto a prova di rischio

We look beyond features and timelines. Our discovery process uncovers operational bottlenecks, tech constraints, and regulatory requirements early — no black boxes, no surprises throughout the project.

Stima realistica dei costi

When you choose Innowise as your partner, you choose a transparent, line-by-line project estimate based on actual development time. You’ll know what you’re paying for, how long it takes, and where trade-offs can be made without compromising quality.

Collaborazione a tutti i livelli

We function as part of your team and interact openly with product owners, technical leads, and stakeholders. What does it mean for you? Faster feedback loops, improved cross-functional clarity, and progress you can track.

Retail segments we serve

  • Lusso
  • Elettronica
  • Casa
  • Sport
  • Moda
  • Farmacia
  • Produzione
  • Agricoltura
  • Cibo

Luxury and high-end retail

High expectations and fraud risks make it hard to deliver seamless, secure premium experiences. IT systems power personalized customer service, secure transactions, and smooth omnichannel engagement.

  • Higher customer lifetime value
  • Fewer fraud-related losses and chargebacks
  • More repeat purchases
Immagine bancaria

Consumer electronics and appliances

Complex products and long sales cycles make customer education and service critical to conversions. Enable guided selling, omnichannel support, and post-sale service integration with our IT services for the retail sector.

  • More informed purchases and higher cart values
  • Smoother returns and repairs handling
  • Stronger brand trust through expert support
Immagine finanziaria

Home and furniture

Large-ticket items and long decision cycles often stall purchases. However, through our IT services for retail businesses, you can simplify the entire purchase process. Think here about digital showrooms, AR visualization, and end-to-end logistics.

  • Tassi di conversione più elevati
  • Miglioramento della soddisfazione dei clienti
  • Transparent, trackable logistics
Immagine assicurativa

Sports and outdoor goods

Demand varies by season, trends shift fast, and customers expect expert-level recommendations. This is what IT retail tools can specifically address for the sports and outdoor goods business.

  • Better sell-through on seasonal inventory
  • Increased average order value
  • Clienti più fedeli
Immagine immobiliare

Fashion and beauty

Fast-moving trends and high returns require agility, personalization, and loyalty at scale. Retail IT solutions support personalization, inventory syncing, and social-driven experiences across every channel.

  • Fewer returns and more loyal customers
  • Increased purchase frequency
  • Faster trend response across all channels
Immagine eCommerce

Strict regulations, sensitive data, and high stakes in fulfillment make accuracy and security non-negotiable for the pharma industry. High-tech solutions automate compliance, enable secure transactions, and ensure real-time prescription tracking.

  • Reduced compliance risks and audit issues
  • Faster service with fewer fulfillment errors
  • Higher trust and retention among patients
Immagine della criptovaluta

For retail manufacturers, high tech bridges the gap between production and end-customer sales. IT tools connect systems, digitize operations, and support predictive maintenance and sales forecasting.

  • Shorter production-to-shelf cycles
  • Reduced downtime through predictive alerts
  • Smarter planning with real-time analytics
Immagine della criptovaluta

Perishable stock and inconsistent supply chains make planning and quality control difficult. High tech helps digitize supply chains, manage perishable goods, and ensure compliance with safety and environmental regulations.

  • Reduced spoilage and delivery delays
  • More consistent product quality
  • Better supplier and customer satisfaction
Immagine della criptovaluta

Cibo e bevande

Freshness, speed, and convenience matter most for the food and beverage industry. Our IT services for retail stores help enable real-time inventory, dynamic pricing, and smart delivery coordination.

  • Shorter wait times and faster delivery
  • Lower stockouts and surplus waste
  • Maggiore fidelizzazione dei clienti
Immagine della criptovaluta
Logo di Google.
Logo Hays.
Logo PayPal.
Logo Siemens.
Logo Nike.
Logo Volkswagen.
Logo LVMH.
Logo Nestle.
Logo Novartis.
Logo di Spotify.
Logo Aramco
Logo Mercedes.
Logo Costco Wholesale.
Logo della conchiglia.
Logo Accenture.
Logo NVIDIA.
Logo Mastercard.
Logo CVS Health.
Il logo Walt Disney.
Logo di Google.
Logo Hays.
Logo PayPal.
Logo Siemens.
Logo Nike.
Logo Volkswagen.
Logo LVMH.
Logo Nestle.
Logo Novartis.
Logo di Spotify.
Logo Aramco.
Logo Mercedes.
Logo Costco Wholesale.
Logo della conchiglia.
Logo Accenture.
Logo NVIDIA.
Logo Mastercard.
Logo CVS Health.
Il logo Walt Disney.

Innowise, a top partner for retail IT services

IT services in retail are not just about code but trust, longevity, and deep expertise. For over 18 years, we’ve built global teams that stick around (a 93% retention rate says a lot), bring top-tier technical know-how, and stay sharp through constant learning.

Choose cooperation model

Augmentation del personale

Quickly extend your in-house team with experienced IT professionals who understand retail. If you need extra hands for seasonal demand or niche expertise, we can easily incorporate them into your workflows without long-term commitments.

Richiesta

Un team dedicato

Get a hand-picked IT team focused solely on your retail business. We provide engineers, project managers, and QA specialists who work as an extension of your team, aligning with your goals, time zone, and processes. Ideal for long-term collaboration and full control.

Richiesta

End-to-end retail IT project delivery

Need more than just development support? We’ll own the entire retail IT project: scoping, building, testing, and launching solutions. No matter what’s needed — store tech, analytics, or customer apps — we’ll build it, manage it, and get it live, stress-free.

Richiesta

Cosa pensano i nostri clienti

Davide Criscione Fondatore e CEO DC Services GmbH
logo dell'azienda

"Innowise ha trovato risorse di alta qualità che si adattavano bene ai team interni assegnati. Le risorse erano pronte a partire in breve tempo. Il team offre una gestione del progetto reattiva e personale. Inoltre, sono proattivi e non fanno troppe promesse".

  • Industria Servizi IT
  • Dimensione del team 12 specialisti
  • Durata 15+ mesi
  • Servizi Augmentation del personale
Tim Benedict CTO Vitreo
logo dell'azienda

"Innowise ha consegnato con successo MVP del cliente, segnando il successo del progetto. Il team ha offerto un'eccellente gestione del progetto, essendo altamente efficiente e consegnando sempre in tempo. Nel complesso, la loro passione e profondità di competenze sono eccezionali".

  • Industria Servizi alle imprese
  • Dimensione del team30 specialisti
  • Durata 15 mesi
  • Servizi Progettazione architettonica, blockchain, sviluppo personalizzato
George Fironov CEO Talmatic
logo dell'azienda

"Il team è comunicativo, puntuale e rispettoso degli orari. Inoltre, la loro affidabilità e la vasta esperienza sono impressionanti".

  • Industria Risorse umane
  • Dimensione del team 22 specialisti
  • Durata 48+ mesi
  • Servizi Sviluppo software personalizzato, aumento del personale

FAQ

What cloud-based IT services do you offer for retail businesses?

As an IT services provider for the retail industry, Innowise offers a full suite of cloud-based IT services in the retail industry, including secure cloud infrastructure for inventory and point-of-sale systems, scalable storage, and real-time data syncing across locations. Our solutions also support eCommerce platforms, CRM tools, and business intelligence systems.

What security measures are included in your IT services?

We enable end-to-end encryption, secure data backups, advanced threat detection, role-based access control, and regular compliance checks (including GDPR and PCI DSS where applicable).

Do you offer managed IT services for retail companies?

Yes, we do. Our managed IT services include 24/7 system monitoring, software updates, user support, incident response, and proactive maintenance to prevent downtime before it happens. We also offer Servizi di sviluppo web per l'eСommerce that help retailers launch high-performing online stores fully integrated with payment systems, inventory tools, and CRM platforms.

How do your IT services support multi-location retail businesses?

We provide centralized control with location-specific flexibility. That means seamless communication between stores, unified inventory management, and real-time analytics across all touchpoints.

How do you support ongoing IT needs for retail clients?

As part of our retail industry IT services, we provide long-term support through dedicated account managers, ongoing performance reviews, and timely updates that keep your systems running at peak performance.

How can AI help in retail?

Personalized recommendations, effective inventory management, flexible pricing strategies, and fraud detection are just some of the services that AI provides to the retail industry. It also allows for more informed decisions that positively impact revenue and customer retention.

How can operational IT costs be optimized in retail?

Using AI in task automation will reduce costs attributed to labor, errors, infrastructure, and cloud-powered environments. Moreover, analytics in inventory management, the outsourcing of IT functions, as well as the modernization of legacy systems, significantly boost efficiency and cut costs.

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    Perché Innowise?

    2000+

    professionisti IT

    93%

    clienti ricorrenti

    18+

    anni di esperienza

    1300+

    progetti di successo

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