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The customer is a Qatar bank committed to promoting sustainable development in the region through providing a wide range of business, investment, government, and international services.
Detailed information about the client cannot be disclosed under the provisions of the NDA.
Our client has provided banking services to startups, large corporations, and the public sector across Qatar and worldwide for over 20 years. However, they recently observed a significant decline in the number of requests for opening banking accounts from companies. In addition, they wanted a more secure tool to verify the identity of the individuals or businesses opening the account to prevent fraud and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. Since the client had previously collaborated with Innowise on a project, they approached us to address this challenge of attracting more corporate customers and ensuring decent cyber security.
Application form
Once the preconditions are met, the system generates a one-time password to verify the user’s identity and prevent hacking. After approval, the user can fill in the necessary forms, specifying their business details (company name, tax number, nature of business, initial deposit, etc.), financial details (cash sales size, number of cheque transactions, etc.), products, shareholders, contact persons, related parties, and FATCA and CRS terms. They can also attach files if necessary.
Data processing
After submitting and processing the information, the bank may contact potential corporate clients to rectify any controversial moments or request additional information. The bank will then schedule an appointment with the potential client in one of the branches to discuss the remaining terms.
During the project, the main challenge was verifying and validating different forms according to corporate banking procedures. In addition, Innowise’s specialists employed modern encryption algorithms to protect customer’s sensitive data and eliminate the risk of breaches.
Because Innowise has successfully worked with this client in the past, our project team did not need to go through a new onboarding process. Because the customer needed a market-ready solution very soon, we were tasked with delivering the web application under tight deadlines.
The project aimed to ensure logical interconnections between entered data based on customer restrictions and banking regulations. With up-to-date software development approaches and deep subject matter expertise, our banking app developers delved deeply into the project, utilizing Flutter to build interfaces with automatic data validation.
During the project, the team stayed tuned with the customer project vision, accommodating changes without scope creep. The team held daily meetups to discuss intermediate progress, clarify responsibilities via Google Meet, assign tasks, and track project completion in Jira. Overall, the project was managed by Scrum methodology with bi-weekly sprints.
Upon receiving feedback from the client, our project team made adjustments and corrected minor errors. Innowise successfully completed the project within a tight deadline and delivered a full-fledged solution. Currently, the web form gathers information about prospective corporate customers and approves/rejects account opening requests based on the data provided.
Innowise has created a digital banking web form that streamlines the process of account opening. Our team has developed a solution that eliminates the need to visit a bank branch or deal with cumbersome paperwork. With this web form, users can easily become corporate clients of one of Qatar’s largest banks from the comfort of their own homes. This approach offers users a convenient, speedy, and secure account opening experience.
Additionally, our digital opening form is less expensive for the customer than traditional paper-based processes, removing the need for printed and mailed paper forms. With automated field validation, account opening forms ensure that missing or incorrect information is checked before submission, reducing human error.
Through encryption, secure servers, and other security measures, we guarantee all-around data protection, eliminating the slightest risk of data leakage.
Overall, the web solution developed by Innowise resulted in a streamlined account opening process and a well-established legally-compliant relationship between the bank and the account holders.
x2.5
25%
Having received and processed your request, we will get back to you shortly to detail your project needs and sign an NDA to ensure the confidentiality of information.
After examining requirements, our analysts and developers devise a project proposal with the scope of works, team size, time, and cost estimates.
We arrange a meeting with you to discuss the offer and come to an agreement.
We sign a contract and start working on your project as quickly as possible.
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