Microsoft Office 365 managed services

Our Microsoft 365 managed services keep your environment secure, reliable, and lean without management burden. We handle administration, automation, and governance to cut downtime, slash license waste, and keep you audit-ready.

7+

years of experience

25+

projects successfully delivered

22+

M365 & O365 specialists

Our Microsoft 365 managed services keep your environment secure, reliable, and lean without management burden. We handle administration, automation, and governance to cut downtime, slash license waste, and keep you audit-ready.

7+

years of experience

25+

projects successfully delivered

22+

M365 & O365 specialists

Maximize your M365 investment with a Microsoft Solutions & ShareGate partner

Combining Microsoft know-how with ShareGate automation, Innowise keeps your Microsoft 365 environment clean, governed, and cost-efficient. Our specialists manage Teams and site sprawl, bulk-fix permissions, standardize metadata, and right-size licenses. You get audit-ready reports, quicker resolutions, and a tenant ready for secure Copilot and AI adoption.

Our Microsoft 365 managed service capabilities

End-to-end Microsoft 365 administration

We oversee every aspect of your M365 ecosystem, from tenant setup and policy enforcement to permissions, updates, and performance tracking. Regular health checks and KPI monitoring keep your environment stable, secure, and audit-ready at all times.

License management & optimization

Our experts rightsize plans, align SKUs with user roles, and reclaim inactive licenses to reduce the total cost of ownership. You’ll get full transparency through detailed reports on savings, usage trends, and license demand, ensuring every investment delivers value.

Microsoft-certified help desk support

Gain direct access to Microsoft-certified L1–L3 engineers who deliver rapid resolution, root-cause fixes, and proactive issue prevention. With SLAs, analytics, and continuous improvement tracking, your teams stay productive and your IT leaders stay informed.

Seamless migration to Microsoft 365

We plan and execute secure, low-impact migrations with validated data and user training built in. From mailboxes to file systems, every step is designed to minimize downtime and accelerate confident adoption across your organization.

Our Microsoft 365 managed services breakdown

User support

Get L1, L2, and L3 assistance for Microsoft 365 with rapid incident resolution, root-cause analysis, and workflow fixes. Our experts back this up with service reports and a growing knowledge base of articles, FAQs, and guides to boost self-service and keep teams productive.

M365 maintenance

Keep M365 in top shape with account and subscription management, regular health checks, and performance tuning across SharePoint, Teams, and Exchange. Our team hardens security and compliance with MFA, DLP, and Conditional Access to keep your tenant audit-ready.

Development & evolution

Scale Microsoft 365 with Power Apps and Power Automate. Our specialists build intranets, DMS, LMS, knowledge hubs, and ticketing tools. We also run smooth migrations, set up smart content governance, and train users and admins remotely.

Fix compliance gaps fast with Microsoft 365 controls and reporting.

Microsoft 365 ecosystem we work with

Microsoft OneDrive

Microsoft Teams

Microsoft Delve

Microsoft Power BI

Microsoft Power Apps

Microsoft Power Automate

Microsoft Copilot Studio

Microsoft 365 Copilot

Fabric

Microsoft Viva

Microsoft Forms

Microsoft Planner

Microsoft Outlook Tasks

Microsoft To Do

Microsoft Dataverse

Maksim Striletskii

Head of Microsoft Solutions

With our Microsoft 365 managed services, your platform stays reliable, secure, and cost predictable. We align tools with your business model, automate routine work, and back it with 24/7 monitoring, incident response, and KPI reporting. So, adoption rises, interruptions drop, and SLA accountability stays clear.

Maksim Striletskii

Head of Microsoft Solutions

Microsoft 365 solutions we build

From collaboration hubs to automation frameworks, we design and manage Microsoft 365 solutions that streamline work, strengthen governance, and scale with your business.

Intranet & portals
DMS
HRM
LMS
Knowledge base
PM software
Ticketing & help desk
Workflow management
Business applications
Asset management
Branding center
Personal productivity apps

Intranet & portals

Create a connected workplace with a central hub for news, policies, and team spaces. We structure navigation, permissions, and search, helping to link Teams and SharePoint so employees can find information fast and stay aligned.

Centralized identity management network connects employees to essential systems and data resources.

DMS

Manage documents centrally with version control, retention, and approval flows. Our Microsoft Office 365 managed services set up metadata, sensitivity labels, and secure sharing to keep content organized, compliant, and easy to retrieve.

Automated workflow connects users to documents and analytics, speeding up approval and reporting

HRM

Automate onboarding, offboarding, and daily HR workflows with self-service portals, e-signing, and role-based access. We help HR teams save time, reduce manual errors, and strengthen data security.

Content manager orchestrating video assets and analytics in a unified media management platform

LMS

We deliver Microsoft 365-based LMS platforms with built-in courses, quizzes, and reporting dashboards. With SCORM imports and recertification rules, you’ll keep employee skills sharp and compliance on track.

IT dashboard showing a glowing clipboard checklist against streaming code, illustrating developer issue resolution and recommendations

Knowledge base

Centralize institutional knowledge in SharePoint with clear taxonomy, ownership, and review cycles. Our experts enhance findability with search tuning, Viva integration, and usage analytics.

IT professional working on laptop surrounded by holographic document schemas and a scheduling icon for task management

PM software

Gain full visibility into progress and resources with hubs built in Project, Planner, or Power Apps. Unified templates, dashboards, and approvals keep teams coordinated and projects on schedule.

Managing complex IT tasks with a visual project timeline for seamless infrastructure upgrades

Ticketing & help desk

Employ M365 managed services to speed up issue resolution with guided intake, smart SLAs, and real-time status updates in Teams and email. You’ll cut response times and boost user satisfaction.

Automated workflow integration routes user data securely across cloud platforms for seamless access and collaboration

Workflow management

We automate business processes with Power Automate, adaptive forms, and SLA tracking. CRM and ERP integrations ensure data consistency and traceable approvals across departments.

Designing and tracking automated workflows to optimize analytics pipelines.

Business applications

Build custom Power Apps integrated with SharePoint or Dataverse for your line-of-business needs. Our CI, monitoring, and governance processes ensure scalability without accumulating tech debt.

Configuring analytics systems to transform and connect data across departments

Asset management

Track and audit assets with Power Apps or SharePoint registers linked to QR codes, warranties, and inspection logs. You’ll maintain real-time accuracy and accountability.

Research analyst interprets key performance indicators presented in colorful dashboard charts.

Branding center

Maintain brand consistency with centralized access to approved logos, templates, and tone guides. Analytics and version control ensure on-brand content across all teams.

Product team aligning on branding and interface guidelines using a structured digital design system

Personal productivity apps

Reduce everyday friction with lightweight tools for approvals, expenses, and meeting notes. As a trusted Office 365 managed service provider, we deliver secure, trackable, and easy-to-update solutions.

Mobile device home screen showing business productivity and collaboration apps for IT team management

Intranet & portals

Create a connected workplace with a central hub for news, policies, and team spaces. We structure navigation, permissions, and search, helping to link Teams and SharePoint so employees can find information fast and stay aligned. See more

Centralized identity management network connects employees to essential systems and data resources.

DMS

Manage documents centrally with version control, retention, and approval flows. Our Microsoft Office 365 managed services set up metadata, sensitivity labels, and secure sharing to keep content organized, compliant, and easy to retrieve. See more

Automated workflow connects users to documents and analytics, speeding up approval and reporting

HRM

Automate onboarding, offboarding, and daily HR workflows with self-service portals, e-signing, and role-based access. We help HR teams save time, reduce manual errors, and strengthen data security. See more

Content manager orchestrating video assets and analytics in a unified media management platform

LMS

We deliver Microsoft 365-based LMS platforms with built-in courses, quizzes, and reporting dashboards. With SCORM imports and recertification rules, you’ll keep employee skills sharp and compliance on track. See more

IT dashboard showing a glowing clipboard checklist against streaming code, illustrating developer issue resolution and recommendations

Knowledge base

Centralize institutional knowledge in SharePoint with clear taxonomy, ownership, and review cycles. Our experts enhance findability with search tuning, Viva integration, and usage analytics.

IT professional working on laptop surrounded by holographic document schemas and a scheduling icon for task management

PM software

Gain full visibility into progress and resources with hubs built in Project, Planner, or Power Apps. Unified templates, dashboards, and approvals keep teams coordinated and projects on schedule.

Managing complex IT tasks with a visual project timeline for seamless infrastructure upgrades

Ticketing & help desk

Employ M365 managed services to speed up issue resolution with guided intake, smart SLAs, and real-time status updates in Teams and email. You’ll cut response times and boost user satisfaction.

Automated workflow integration routes user data securely across cloud platforms for seamless access and collaboration

Workflow management

We automate business processes with Power Automate, adaptive forms, and SLA tracking. CRM and ERP integrations ensure data consistency and traceable approvals across departments.

Designing and tracking automated workflows to optimize analytics pipelines.

Business applications

Build custom Power Apps integrated with SharePoint or Dataverse for your line-of-business needs. Our CI, monitoring, and governance processes ensure scalability without accumulating tech debt.

Configuring analytics systems to transform and connect data across departments

Asset management

Track and audit assets with Power Apps or SharePoint registers linked to QR codes, warranties, and inspection logs. You’ll maintain real-time accuracy and accountability.

Research analyst interprets key performance indicators presented in colorful dashboard charts.

Branding center

Maintain brand consistency with centralized access to approved logos, templates, and tone guides. Analytics and version control ensure on-brand content across all teams.

Product team aligning on branding and interface guidelines using a structured digital design system

Personal productivity apps

Reduce everyday friction with lightweight tools for approvals, expenses, and meeting notes. As a trusted Office 365 managed service provider, we deliver secure, trackable, and easy-to-update solutions.

Productivity apps illustration

Featured success stories

What our customers think

Andreas Huber Company Owner INDI Solutions & Consulting

“We are pleased to recommend Innowise as a reliable IT outsourcing partner and highly appreciate their attention to detail and professionalism.”

Industry IT services
Team size 1 specialist
Duration 1 month
Services Staff augmentation

Joanna Wolynska HR & Project Manager Netdevops Luxembourg S.a.r.l

“Innowise’s help allowed us to complete the project on time. Their flexible and adaptable approach resulted in a smooth partnership. Ultimately, they were communicative, responsive, and easy to work with, on top of being technically proficient.”

Industry IT services
Team size 1 specialist
Duration 6+ months
Services Custom software development

Gian Luca De Bonis CEO & CTO Enable Development OÜ

“We are impressed with their flexibility and willingness to find solutions for challenging situations. They actively assisted in every kind of situation. The team's willingness to deliver optimal results ensures the partnership's success.”

Industry IT consulting
Team size 8 specialists
Duration 36 months
Services Staff augmentation

Choose Innowise as your MS365 managed services provider

Work with a Microsoft 365 managed service provider that delivers measurable results. We set realistic scopes, run zero-fuss migrations, and automate administration to cut overhead. Our 24/7 monitoring with built-in security and compliance keeps your environment resilient.

Downtime in Microsoft 365 stalls your entire workflow?

We keep apps monitored and running without interruption.

Our holistic approach to outsourced services

We treat Microsoft 365 managed services as a results-driven partnership. Delivery, monitoring, and security are built into every stage. Our experts adapt to your pace, keep you in the loop, and maintain an environment where teams work faster and risks stay under control.

End-to-end delivery

Our team handles everything from migration and setup to optimization and support, guaranteeing your Microsoft 365 performs reliably day after day.

Easy access & adoption

We make Microsoft 365 intuitive for your teams through smooth onboarding, hands-on training, and fast support. Clear guidance builds long-term adoption across your organization.

Security-first management

Our specialists apply enterprise-grade protections, compliance controls, and continuous monitoring to keep your Microsoft 365 environment safe and resilient.

Dedicated experts

Whether you need a full team or a single specialist, our gurus integrate seamlessly into your workflows and deliver hands-on support.

Tailored M365 consulting

We shape Microsoft 365 around your business goals, advising on configurations, automations, and integrations that translate directly into measurable value.

Proactive monitoring

Our team catches issues early, rolls out updates fast, and keeps your Microsoft 365 environment stable, secure, and running at peak performance.

Our partnerships and awards

See all See less

FAQ

Are your Microsoft 365 managed services suitable for small and medium enterprises (SMEs)?

Sure. As an SME Microsoft 365 managed services company, we tailor our services to fit the needs of SMEs, delivering enterprise-level reliability with flexible support and predictable pricing. So, you get expert guidance without the overhead.

What level of support and monitoring is provided with your O365 managed services?

You get round-the-clock monitoring backed by proactive resolution of issues before they impact users. Our team handles security patches, performance tuning, and compliance checks, so your Microsoft 365 environment stays protected, stable, and always up to date.

What steps are involved in transitioning to your cloud-managed services for Microsoft 365?

The transition to cloud managed services for Microsoft 365 starts with a deep assessment of your current environment. From there, our experts map the migration, optimize configurations, and run pilots to guarantee stability. Once live, we train your team and provide ongoing support. Every phase aims to keep downtime minimal and adoption smooth.

What are the risks of managing Microsoft 365 without a specialized provider?

Managing Microsoft 365 alone raises the risk of data loss, compliance issues, and unexpected downtime. A seasoned O365 managed services provider applies proven practices in security, governance, and performance management to keep your environment safe, compliant, and reliable.

Can you assist with compliance for industries like healthcare or finance using Microsoft 365?

Yes. Within our Office 365 managed services, we configure Microsoft 365 to meet regulations such as HIPAA, GDPR, and ISO 27001. Our team sets up secure data handling, access controls, and workflows that stand up to strict healthcare and finance requirements.

Feel free to book a call and get all the answers you need.

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Once we’ve received and processed your request, we’ll get back to you to detail your project needs and sign an NDA to ensure confidentiality.

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After examining your wants, needs, and expectations, our team will devise a project proposal with the scope of work, team size, time, and cost estimates.

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We’ll arrange a meeting with you to discuss the offer and nail down the details.

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Finally, we’ll sign a contract and start working on your project right away.

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