Odoo ERP implementation for a packaging manufacturer

Innowise delivered a full-scope Odoo ERP solution for a mid-sized manufacturer of specialized industrial and consumer packaging.*

23%

faster order-to-delivery time

15%

reduction in operating costs

Streamlined digital workflows and process automation across interconnected systems.

Industry Manufacturing

Region USA

Employees 500–1,000

Services Odoo ERP implementation, data migration, custom development, training and user adoption, DevOps

Client since 2023

Client overview

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The client is a mid-sized U.S.-based manufacturer specializing in custom industrial and consumer packaging. For more than 20 years, the company has been supplying durable, sustainable products for the food and beverage, electronics, and medical sectors.

Detailed information about the client cannot be disclosed under the provisions of the NDA.

Challenge

As the company scaled, juggling orders, inventory, schedules, and reporting became more complex. Manual processes ate up time, profit margins thinned, and teams were pulled away from high-value work. With sales, production, and finance each working in separate systems, leadership lacked the real-time visibility they needed to make fast, informed decisions. Bottlenecks slowed down everything from order processing to shipping, putting pressure on delivery timelines and capping growth.

The client’s digital infrastructure was scattered. Sales ran on a standalone CRM, finance on a separate accounting platform, and production relied on hand-updated spreadsheets. None of it was connected, so data was duplicated, reports conflicted, and errors like mismatched inventory counts, incorrect invoicing, and outdated sales data crept in. Reporting meant manually pulling numbers from multiple sources, and the lack of automation resulted in inconsistent revenue figures across systems.

To scale without losing control, the company needed a unified system to connect sales, finance, and production. After weighing their options, they partnered with Innowise to implement Odoo as their central ERP.

Eliminate production delays with a unified ERP system.

Solution we delivered

Discovery & planning

Before any code was written, our team ran a structured discovery and planning sprint with stakeholders from finance, production, quality, and sales. Together, we mapped the company’s core workflows, from order intake to shipment and from procurement to payment, identifying friction points, redundant steps, and opportunities for automation.

This analysis helped us prioritize Phase 1 delivery around Odoo’s core modules: sales, MRP, stock, purchase, and accounting. Innowise outlined clear success criteria for each flow, including real-time inventory updates, automatic invoicing, and seamless bank reconciliation.

We also built out a data migration plan. Specialists reviewed legacy spreadsheets and siloed systems, defined transformation rules aligned with Odoo’s data model, and set up validation steps to provide integrity. The delivery plan followed a two-week sprint cadence with demos on a staging environment, iterative backlog grooming, and a cutover strategy that included hypercare support after launch.

Solution design

Our team built the ERP solution around Odoo 18 Enterprise, with a focus on unifying previously siloed processes into a single reliable system. We kept the architecture modular and future-ready, so the client could expand functionality without heavy rework.

Our design approach followed three principles:

Scalability. The system had to support a growing order volume and concurrent users without performance bottlenecks. We optimized PostgreSQL with indexed tables and materialized views to guarantee fast queries for both real-time dashboards and month-end reporting.
Traceability and compliance. We embedded quality checks directly into production flows. Every batch carries a digital audit trail, supporting readiness for ISO 9001 and FDA compliance with less paperwork and fewer manual steps.
Operational efficiency. We automated bank statement reconciliation and streamlined order-to-delivery processes by connecting Sales, MRP, Stock, Purchase, and Accounting modules. This step eliminated manual handoffs and provided real-time data synchronization across departments.

To keep the system easy to maintain, our experts used Odoo’s ORM for custom logic, OWL for interactive dashboards, and REST APIs for integrations with third-party systems. All modules were deployed within the client’s private cloud environment.

Key functionality delivered

Data migration engine

After completing business process mapping, our team executed a structured data migration plan. Innowise’s experts extracted, cleaned, and transformed decades of historical records from spreadsheets and siloed systems into the new, structured Odoo database. Transformation rules resolved duplicate IDs, aligned inconsistent fields, and enforced referential integrity across modules.

Centralized operations flow

We connected Odoo’s MRP, Stock, Purchase, Sale Management, and Account modules to build a smooth flow of information across departments. Using Odoo’s ORM, our experts ensured that updates in one area, like a confirmed sale, instantly triggered the right actions elsewhere, such as inventory allocation or invoice generation. This real-time data sync eliminated manual handoffs and kept all departments aligned.

Improved analytics and reporting

Using the OWL framework and XML views, our developers built custom dashboards to deliver real-time KPIs and operational insights across teams. For advanced reporting, we wrote optimized SQL queries to pull data directly from PostgreSQL, so managers can instantly generate detailed financial forecasts, scrap-rate analysis, and more. To maintain speed under heavy loads, we pre-indexed key tables and implemented materialized views for high-volume queries.

Quality control and traceability

We embedded quality checks into every step of production, from the moment raw materials arrive to the minute finished pallets leave the floor. Every batch now carries a digital audit trail that records who handled it and when. If something is off, the batch is automatically put on hold and QA gets an instant alert. Otherwise, it moves straight into inventory. This system gives the client complete traceability for ISO 9001 and FDA compliance without extra paperwork.

User training and system adoption

A crucial part of the project was making sure every employee felt confident with the new system from the very beginning. Innowise ran hands-on, role-based training sessions for everyone, from the factory floor to finance, so each team member could hit the ground running with Odoo. This approach guaranteed a smooth transition and immediate system adoption across the company.

Delivery approach

Our team started with a focused discovery and analysis sprint to pinpoint pain points, prioritize workflows, and set clear implementation goals. From there, we ran two-week Scrum sprints, giving the client full visibility into progress and deliverables at every step.

Because the requirements were evolving, our experts used a Time & Materials model instead of a Fixed Price. This model gave us the flexibility to refine the scope after each sprint demo, tackle technical spikes early, and adjust priorities as new insights surfaced without slowing delivery.

At the end of every sprint, stakeholders joined a staging environment demo to review progress and suggest refinements. For the final rollout, we added a hypercare phase to address post-launch tweaks and guarantee a smooth system adoption.

We set out to give every department a single, reliable source of truth without piling on complexity. The system now automates critical workflows, keeps data clean, and surfaces real-time insights. Now the client can focus on growth instead of wrestling with disconnected systems.

Kiryl Drabysheuski Lead of ERP Consultants

Technologies used

Odoo

Python

JavaScript

XML

SASS

PostgreSQL

Jenkins

Odoo Studio

Git

GitHub

Team

Project Manager

Business Analyst

Lead Odoo Architect

Odoo Developers

Python Developer

QA Engineer

Result

Project duration

March – July 2024

Odoo now powers every department with real-time data, eliminating delays, data clashes, and manual coordination. In the first three months post-launch, average order-to-delivery time dropped by 23%, from 7.9 days to 6.1, thanks to automated workflows from purchase request to shipment.
Operating costs fell by 15% over the same period, driven by improved inventory accuracy, reduced scrap, and fewer bottlenecks. These savings freed up capital for growth initiatives already underway.
Managers and executives can see a live snapshot of the business on one screen, so decisions that once took days are made way more quickly. Routine tasks like purchase order creation and invoicing are automated, which gives teams back hundreds of hours per month to focus on continuous improvement and customer relationships.
Most importantly, the new Odoo platform is built to scale. As new business lines or partners are added, the client can easily roll out new modules or integrations without a full system overhaul.

Client overview
Challenge
Solution
Technologies & tools
Team
Results

Eliminate production delays with a unified ERP system.

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