Mainframe Support & Maintenance

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We keep your mainframes running reliably in the long run

Mainframe maintenance services we offer

The Innowise team provides full-scale mainframe maintenance to boost your workflow efficiency. Constantly honing our technological skills, we possess a deep understanding of intricate mainframe systems that help us keep them performing optimally.

Mainframe maintenance

Our engineers offer all-round maintenance and support for mainframes, including IBM and Fujitsu systems. We study all the intricacies of your mainframe organization to ensure that they are running efficiently and are updated with the latest patches and software versions.

Mainframe application development & support

Our mainframe developers build applications that adjust the mainframe capabilities to the customers’ specific needs, allow for streamlined system integration, and facilitate accessibility. Our team also optimizes and updates apps to have them perform correctly.

Mainframe production support

Our tech experts provide ongoing support for mainframe environments in production. It includes monitoring system health, troubleshooting issues, and ensuring that the system runs smoothly, facilitating the uninterrupted operation of business-critical applications.

Performance optimization

Innowise engineers enhance the efficiency and speed of mainframe operations. With properly optimized mainframe systems, organizations can handle larger volumes of data more effectively, leading to improved productivity, decision-making, and customer satisfaction.

Security management

Mainframe specialists implement robust security measures to protect the hardware and sensitive data against threats and vulnerabilities. On top of that, updates are made in compliance with relevant regulations to maintain customer trust and business integrity.

Data migration services

The maintenance team performs safe and efficient data transfer between different mainframe systems. Our polished workflows and extensive expertise ensure data integrity and minimal disruption to operations during the digital transformation or system upgrade.

Backup and recovery

Mainframe maintenance experts offer strategies and solutions for backing up and recovering data in mainframe environments. The measures help protect data from loss due to system failures, disasters, or other unforeseen events and facilitate business continuity.

24/7 support

Developers offer mainframe support services available at all times. For businesses that operate continuously and cannot tolerate downtime, immediate support is a must: it helps address any issues that arise as quickly as possible and get things back in working order.

Mainframe maintenance

Mainframe application development & support

Mainframe production support

Performance optimization

Security management

Data migration services

Backup and recovery

24/7 support

Mainframe maintenance

Mainframe application development & support

Mainframe production support

Performance optimization

Security management

Data migration services

Backup and recovery

24/7 support

The importance of mainframe support

Effective mainframe support is an essential aspect of running seamless operations in any field of business. This is about more than just mainframes functioning correctly; it is also about allowing organizations to extract maximum value from the digital infrastructure.

Business continuity

With proper maintenance, mainframes avoid unexpected downtime and system failures. This way, the organization’s internal systems continue their work without interruptions, crucial for continuous workflow maintenance. It guarantees that businesses can operate without the fear of disruptive technical issues.

Cost efficiency

Mainframes may have issues that can escalate into costly problems should they go unresolved. Regular upkeep and timely interventions prevent major breakdowns, which can cause significant business disruptions and be expensive to fix. It allows the business to save both time and money on troubleshooting.

Security

Mainframes often handle sensitive data that may hurt the business if leaked. When maintaining the infrastructure, the engineers implement and update security measures to protect against breaches and vulnerabilities. This approach safeguards critical data, maintaining the integrity and confidentiality of information.

Optimized performance

Another aspect of mainframe maintenance services is keeping performing as efficiently as possible. Regular support and updates mean faster processing times and more efficient data handling. With mainframes handling large volumes of transactions, businesses can boost their productivity and improve service delivery.

Regulatory compliance

Each industry has specific data management and security regulations, and failing to comply with such may result in data leaks and legal penalties. Quality mainframe maintenance and support guarantees compliance with ever-changing requirements, which helps protect the system’s integrity and the company’s reputation.

Scalability

Mainframes are known for their ability to handle large volumes of transactions and data. Effective support ensures these systems can be scaled to meet increasing industry demands without compromising performance or reliability, essential for businesses experiencing growth or dealing with variable workloads.

How much does mainframe maintenance and enhancement cost?

At Innowise, we are committed to delivering the most cost-efficient mainframe maintenance service without compromising quality. We extensively research the client’s requirements to identify the most efficient plan of action that addresses their issues and allows them to plan for the investment. During the initial communication, we work together to determine the several project aspects that influence the final cost evaluation.

Cooperation model

Project complexity

Project duration

Team size

Team composition

Level of specialists

Extract deep value out of your mainframe systems with our experts.

Keep your operations running smooth with the best in mainframe maintenance.

Mainframe maintenance service models

Preventive maintenance

We implement regularly scheduled checks and updates to identify and address potential issues proactively. With this approach, we prevent downtime or system failures so that your mainframe systems can continue operating reliably.

Corrective maintenance

Our team quickly responds to unexpected problems or operational failures should they occur. The engineers quickly diagnose the root cause of the issue and resolve it. Proper problem identification minimizes negative impact on business operations.

Predictive maintenance

Tech experts utilize advanced data analytics and monitoring tools to estimate maintenance schedules. Predictive mainframe maintenance prevents issues before they arise, facilitating optimal resource allocation and improving system longevity.

Proactive maintenance

Innowise engineers constantly monitor the mainframe performance and make adjustments to keep them performing most optimally. Just as predictive maintenance, it prevents potential issues and maintains high operational efficiency.

Scheduled maintenance

Mainframe experts schedule maintenance routines without disrupting operations. They use the performance data to assess the systems’ state and identify priorities. On top of that, they plan maintenance tasks during off-peak hours to minimize interference with the client’s workflows.

Remote maintenance

Remote maintenance allows our team to update and troubleshoot the mainframe without on-site technical visits, reducing infrastructure downtime. Regardless of geographical location, the customer can be sure that the issue will be addressed as soon as possible.

Hire our experts

Innowise features teams of mainframe engineers dedicated to delivering quality maintenance and support services. With an Agile development workflow and solid technical expertise, our experts make sure to study the client’s mainframe ecosystem and commit themselves to prolonged mainframe maintenance. They keep up with the latest technological advancements to match the client’s requirements and respond to ever-emerging challenges.

A robust mainframe system is the backbone of an efficient data-driven organization. Keeping them running smoothly at all times is not just a technical task but a paramount strategic element. Here at Innowise, we recognize that importance and strive to deliver maintenance services that enable operational continuity and data integrity under workloads in the long run.

Dmitry Nazarevich

CTO at Innowise

Bespoke technologies we use

Batch & transactions

CICS
JCL
JES

Data storage & presentation

DASD
GDG
SMS

Tapes
VSAM

Databases

Amazon DynamoDB
DB2
Hibernate
IMS
JDBC
JPA

Microsoft SQL Server
MySQL
Oracle
PL/SQL
PostgreSQL

Environments

Eclipse IDE
IBM Personal Communication
Intellij IDEA

MT9750
openFT
Visual Studio Code

Java libraries and frameworks

Java FX
Java RMI

Java Swing
Maven

Languages

Assembler
COBOL
PL/I
REXX
SPL4

C#
Java
JavaScript
Python
TypeScript

Mainframe tools/technologies

DMS
IPCS
ISPF
MQ
RACF
SDSF

SCLM
SMF
SMPE
TSO
XDC

Network

FTP
Linux Networking
TCP/IP

VMware network editor
Wireshark
Windows Networking

.NET libraries & frameworks

.NET Core
.NET Framework

ASP.NET
Entity Framework

Operating systems & DevOps

AWS
BS2000
Docker
Linux

SSH
VMWare Virtualization
Windows Family
z/OS

Web

Angular
Bootstrap
CSS
Hibernate
HTML
J2EE

JSP
JSTL
React
Servlets
Spring Boot
Vue

Web servers

IBM Liberty server
IBM WebSphere
Jetty

Nginx
Tomcat

Show all Show less

The future of mainframe support

As the technology moves forward, new ways of performing efficient mainframe support are emerging. Tools like artificial intelligence, predictive analytics, and automation allow the experts to deliver better maintenance for mainframe systems. This way, the engineers can analyze the mainframes’ performance, anticipate issues, allocate resources for maintenance routines, and promptly conduct troubleshooting.

Keep your systems secure and up-to-date.

Our mainframe maintenance service ensures continuous innovation and longevity within your infrastructure.

Why choose Innowise for mainframe support?

Innowise offers top-tier mainframe maintenance expertise and a commitment to ongoing collaboration, ensuring the client’s systems always operate optimally. Our seasoned experts thoroughly study the client’s mainframe ecosystem and their specific needs and requirements to guarantee reliable mainframe performance. They utilize legacy and the latest tools and rely on a polished workflow to offer proactive maintenance and timely support, facilitating business continuity and secure data flow through the technological infrastructure.

Experienced professionals

Innowise features teams of experienced professionals well-versed in maintaining complex mainframe infrastructures. Having worked with organizations from various fields, our experts can effectively support a wide range of industry-specific mainframe needs.

Cutting-edge technology

We keep tabs on emerging tools in the world of mainframe maintenance to enable our customers to effectively reach their business goals. In addition, compliance with current technology standards ensures future-proofing and alignment with industry standards.

Customer-oriented approach

Our team goes out of its way to deliver a cookie-cutter service and tailor it to the customer’s specific needs. They study the business goals and operational demands to provide the service that aligns with the client’s workflows in the most efficient manner.

Proactive support

Our mainframe specialists prioritize preventing issues to minimize downtime and opportunity loss. We employ many data analytics technologies to anticipate and address potential issues before they escalate. The proactive approach is key to ensuring longevity.

Case studies

What our customers think

We are pleased to recommend Innowise as a reliable IT outsourcing partner and highly appreciate their attention to detail and professionalism.

Andreas Huber Company Owner INDI Solutions & Consulting

Innowise has completed the first MVP within three months. Since the collaboration has been effective and the team has been highly focused on our goals, the number of the vendor’s team has increased.

Marco Scarpa Technical Product Manager Beantech S.r.l

Innowise provides staff augmentation services for a nearshore IT services company's end customer. The team has recruited resources based on various projects and technology capability requirements.

Davide Criscione Founder & CEO DC Services GmbH

FAQ

How often should IBM mainframes undergo maintenance?

The frequency of IBM mainframe maintenance depends on the specific system, usage intensity, and the business’s operational needs. It’s best to conduct routine checks and minor updates quarterly and perform more comprehensive maintenance once a year. Keep in mind that systems under heavy usage require more attention.

What are the typical challenges in mainframe application support?

The main challenges of mainframe application support are compatibility with newer software or operating systems, integration with modern apps, and a shortage of skilled professionals familiar with legacy systems. Compliance with security standards and regulations also adds to the challenges.

Is mainframe production support available 24/7?

Yes, mainframe production support is usually available 24/7, especially for businesses that rely on continuous operation. This round-the-clock availability is crucial for promptly addressing and resolving any issues that may arise, thereby minimizing downtime and ensuring the smooth functioning of critical business operations.

Can mainframe support help with data migration to newer platforms?

Mainframe support services often include assistance with data migration to newer platforms. This involves planning and executing the transfer of data and applications from mainframe systems to more modern infrastructures. It’s a complex process that requires careful handling to guarantee data integrity, compatibility, and minimal operational disruption.

How does mainframe support contribute to disaster recovery planning?

Mainframe support involves developing strategies like data backup, system redundancies, and recovery procedures to quickly restore the mainframe operations in case it is compromised. In addition, it includes performance monitoring procedures that allow for scheduling predictive maintenance routines.

What are the advantages of outsourcing mainframe support?

Outsourcing mainframe support allows access to specialized expertise and cutting-edge technological tools that a company might have trouble keeping up with in-house. This way, an organization can strategically allocate resources, focusing on core objectives while the infrastructure is maintained by an experienced third party.

Contact us

Book a call or fill out the form below and we’ll get back to you once we’ve processed your request.

What happens next?

Once we’ve received and processed your request, we’ll get back to you to detail your project needs and sign an NDA to ensure confidentiality.

After examining your wants, needs, and expectations, our team will devise a project proposal with the scope of work, team size, time, and cost estimates.

We’ll arrange a meeting with you to discuss the offer and nail down the details.

Finally, we’ll sign a contract and start working on your project right away.