IT services and solutions for retail

We build tailored IT solutions for the retail industry: AI retail agents, personalized shopping experiences, loyalty systems, and mobile apps.

100+

WordPress projects delivered

40+

WordPress developers

80%

Senior & mid-level specialists

We build tailored IT solutions for the retail industry: AI retail agents, personalized shopping experiences, loyalty systems, and mobile apps.

500+

retail projects delivered

400+

IT specialists in retail

80%

senior & mid-level specialists

Our retail IT services

Retail IT consulting

Retail IT consulting prevents costly tech detours to keep your business focused, fast, and future-ready. Our experts assess your current setup, uncover growth opportunities, and guide your digital retail strategy.

Retail software development

Turn your vision into fully functional retail solutions. We help optimize inventory management, elevate customer interactions, and connect every part of your business to make growth and efficiency your reality.

Retail software modernization

No more legacy systems slowing you down. We’ll modernize your legacy software by reengineering core components, migrating to cloud-native architectures, and upgrading outdated interfaces to meet modern UX standards.

Retail software integration

Get fewer manual tasks, faster decision-making, and a consistent experience across all your retail channels. Our experts integrate POS, ERP, CRM, inventory, and e-commerce platforms into a unified ecosystem that shares data in real-time.

Maintenance and support

Our team detects issues before they become problems, minimizes downtime, and handles everything from bug fixes to feature updates. We provide continuous monitoring, swift issue resolution, and regular updates backed by SLAs.

Security management

Let us deploy robust security measures, like encryption and real-time threat detection, to protect what matters most. Operate with confidence knowing our team monitors and supports your systems 24/7.

AI implementation

We leverage AI for accurate demand forecasting, tailoring product recommendations, and having everything automated — from restocking to customer interactions. AI drives operational efficiency and elevates customer satisfaction.

Retail analytics

Anticipate shifts in demand and adjust your strategy before the competition, thanks to advanced data analytics that we enable for your store. Know what’s selling, why, and what to do next.

ESG implementation

Make ESG part of how your business runs. We integrate environmental, social, and governance insights directly into your operations, turning responsible practices into measurable results and real-world trust.

Volha Ralko

Delivery Manager in E-commerce

It might look like we’re just adding some tech to your retail business, but it’s much more than that. Indeed, we bring in the right tools for inventory management, analytics, AI agents, and more. However, our goal isn’t just to implement tech but to create solutions that enhance customer experience and drive your sustainable growth.

Volha Ralko

Delivery Manager in E-commerce

Specialized IT solutions for retail

Marketing automation solutions

Vendor & supplier management

POS & online payment

Financial management software

Retail analytics solutions

Demand forecast software

AI pricing & AI recommendations

Omnichannel retail solutions

eCommerce websites & marketplaces

Marketplace integrations

AI-powered agents

Retail management

Face recognition systems

Checkout-free payment

Virtual try-ons & smart mirrors

Social commerce

Marketing automation solutions

Make your marketing shine without burning out your team. Automate your email campaigns, schedule social media posts, trigger personalized discounts based on customer behavior, and track performance in real-time.

Vendor & supplier management

Working with multiple suppliers means any disruption can impact your sales, making you control every step. Use smart vendor management tools to see faster operations, reduced delays, and more reliable product availability.

POS & online payment

These systems elevate customer experience by speeding up the in-store and online payment process, offering seamless transactions through multiple payment methods. Simplify your checkout process and boost conversions.

Financial management software

Stay on top of your finances by automating tasks like managing cash flow, generating financial reports, and more. Track every dollar, cut down on errors, and boost efficiency to drive your retail business forward.

Retail analytics solutions

Our analytics tools dig into your sales, inventory, and customer data to surface patterns you can act on. We offer customer behavior analytics, retail data visualization with interactive dashboards, and predictive analytics.

Demand forecast software

Plan your inventory, avoid stockouts, and respond fast to consumer behavior shifts with our demand forecast software. Powered by AI, it analyzes sales history and market trends while integrating with your ERP or POS to deliver real-time insights.

AI pricing & AI recommendations

Our AI-powered solutions track customer behavior, market shifts, and stock levels to automatically fine-tune prices and push the right products to the right people. The result? Bigger baskets, faster decisions, and fewer lost sales.

Omnichannel retail solutions

We create omnichannel retail solutions that elevate the shopping experience. Integrating BOPIS (buy online, pick up in store) systems along with custom loyalty programs increases store visits and promotes repeat sales.

eCommerce websites & marketplaces

Tired of complicated online setups? We simplify e-commerce with easy-to-manage websites and marketplace solutions, offering secure payments, seamless inventory tracking, AI-driven personalization, and scalable infrastructure.

Marketplace integrations

Spend less time juggling platforms and more time growing your business. We’ll link your e-commerce store to Amazon, eBay, and other top platforms. With everything synced up, you’ll streamline your workflow and watch your sales soar.

AI-powered agents

Looking to deliver fast, accurate service without raising costs? Our AI-powered agents automate customer interactions, offering 24/7 support. Improve response times, boost satisfaction, and reduce the need for extra staff.

Retail management

Tackle retail challenges head-on with our ERP, CRM, IMS, PIM, and WMS solutions. Track inventory in real-time, automate stock replenishment, and optimize all facets of operations and engagement — from customer interaction to warehouse logistics.

Face recognition systems

We build face recognition systems that enable retailers to identify loyal customers when they walk in. No need for apps or cards — just instant, personalized service based on in-store behavior and preferences.

Checkout-free payment

Using sensors, computer vision, and mobile payment tech, the technology automatically detects the products shoppers pick and processes the payment seamlessly through their mobile devices — no scanning, no cashier.

Virtual try-ons & smart mirrors

Bring shopping to life with virtual try-ons and smart mirrors. Let your customers instantly see outfits, accessories, or home goods — whatever your business offers. With AR and VR, it’s all real-time, all interactive.

Social commerce

Without social commerce integration, you're missing a major sales opportunity. We connect your e-commerce store to platforms like Instagram, Facebook, and TikTok, helping you reach a wider audience and drive direct sales.

Marketing automation solutions

Vendor & supplier management

POS & online payment

Financial management software

Retail analytics solutions

Demand forecast software

AI pricing & AI recommendations

Omnichannel retail solutions

eCommerce websites & marketplaces

Marketplace integrations

AI-powered agents

Retail management

Face recognition systems

Checkout-free payment

Virtual try-ons & smart mirrors

Social commerce

Case studies

Looking for a reliable provider of retail IT services and solutions?

Team up with Innowise to bring smarter, faster solutions to your operations.

Our approach to retail industry IT services

We understand the importance of retail — it influences your margins, brand reputation, and customer loyalty. That’s why our approach to IT services and solutions for the retail industry guarantees control, velocity, and visibility at every level of the process.

Objective success measurement

Before writing a line of code, we work hard to define what success means for your business. Clear KPIs and real business goals, not empty metrics, steer our decisions, helping you track impact from day one.

Agile change request management

Retail is ever-changing, and so are we. Our agile approach allows your team to respond to shifting market conditions, campaign updates, or operational changes without delaying the project or compromising quality.

Post-launch performance check

We’re not here for one-off wins — we’re here to build systems that last. Once your IT solution for retail business is live, we run performance audits, gather feedback, and fine-tune features based on how real users interact with your system in the field.

Risk-proof project scoping

We look beyond features and timelines. Our discovery process uncovers operational bottlenecks, tech constraints, and regulatory requirements early — no black boxes, no surprises throughout the project.

Realistic cost estimation

When you choose Innowise as your partner, you choose a transparent, line-by-line project estimate based on actual development time. You’ll know what you’re paying for, how long it takes, and where trade-offs can be made without compromising quality.

Collaboration at all levels

We function as part of your team and interact openly with product owners, technical leads, and stakeholders. What does it mean for you? Faster feedback loops, improved cross-functional clarity, and progress you can track.

Retail segments we serve

Luxury
Electronics
Home
Sports
Fashion
Pharmacy
Manufacturing
Agriculture
Food

Luxury and high-end retail

High expectations and fraud risks make it hard to deliver seamless, secure premium experiences. IT systems power personalized customer service, secure transactions, and smooth omnichannel engagement.

Higher customer lifetime value
Fewer fraud-related losses and chargebacks
More repeat purchases

Consumer electronics and appliances

Complex products and long sales cycles make customer education and service critical to conversions. Enable guided selling, omnichannel support, and post-sale service integration with our IT services for the retail sector.

More informed purchases and higher cart values
Smoother returns and repairs handling
Stronger brand trust through expert support

Home and furniture

Large-ticket items and long decision cycles often stall purchases. However, through our IT services for retail businesses, you can simplify the entire purchase process. Think here about digital showrooms, AR visualization, and end-to-end logistics.

Higher conversion rates
Improved customer satisfaction
Transparent, trackable logistics

Sports and outdoor goods

Demand varies by season, trends shift fast, and customers expect expert-level recommendations. This is what IT retail tools can specifically address for the sports and outdoor goods business.

Better sell-through on seasonal inventory
Increased average order value
More loyal customers

Fashion and beauty

Fast-moving trends and high returns require agility, personalization, and loyalty at scale. Retail IT solutions support personalization, inventory syncing, and social-driven experiences across every channel.

Fewer returns and more loyal customers
Increased purchase frequency
Faster trend response across all channels

Pharmacy

Strict regulations, sensitive data, and high stakes in fulfillment make accuracy and security non-negotiable for the pharma industry. High-tech solutions automate compliance, enable secure transactions, and ensure real-time prescription tracking.

Reduced compliance risks and audit issues
Faster service with fewer fulfillment errors
Higher trust and retention among patients

Manufacturing

For retail manufacturers, high tech bridges the gap between production and end-customer sales. IT tools connect systems, digitize operations, and support predictive maintenance and sales forecasting.

Shorter production-to-shelf cycles
Reduced downtime through predictive alerts
Smarter planning with real-time analytics

Agriculture

Perishable stock and inconsistent supply chains make planning and quality control difficult. High tech helps digitize supply chains, manage perishable goods, and ensure compliance with safety and environmental regulations.

Reduced spoilage and delivery delays
More consistent product quality
Better supplier and customer satisfaction

Food and beverages

Freshness, speed, and convenience matter most for the food and beverage industry. Our IT services for retail stores help enable real-time inventory, dynamic pricing, and smart delivery coordination.

Shorter wait times and faster delivery
Lower stockouts and surplus waste
Higher customer retention

Innowise, a top partner for retail IT services

IT services in retail are not just about code but trust, longevity, and deep expertise. For over 18 years, we’ve built global teams that stick around (a 93% retention rate says a lot), bring top-tier technical know-how, and stay sharp through constant learning.

Choose your service option

Staff augmentation

Quickly extend your in-house team with experienced IT professionals who understand retail. If you need extra hands for seasonal demand or niche expertise, we can easily incorporate them into your workflows without long-term commitments.

Request

Dedicated team

Get a hand-picked IT team focused solely on your retail business. We provide engineers, project managers, and QA specialists who work as an extension of your team, aligning with your goals, time zone, and processes. Ideal for long-term collaboration and full control.

Request

End-to-end retail IT project delivery

Need more than just development support? We’ll own the entire retail IT project: scoping, building, testing, and launching solutions. No matter what’s needed — store tech, analytics, or customer apps — we’ll build it, manage it, and get it live, stress-free.

Request

What our customers think

Davide Criscione Founder & CEO DC Services GmbH

“Innowise has found high-quality resources that fit well within their assigned internal teams. They had the resources ready to start in a short period. The team offers responsive and personable project management. Moreover, they're proactive and don't overpromise.”

Industry IT services
Team size 12 specialists
Duration 15+ months
Services Staff augmentation

Tim Benedict CTO Vitreus

“Innowise has successfully delivered the client's MVP, marking the project's success. The team has offered excellent project management, as they're highly efficient and always deliver on time. Overall, their passion and depth of expertise are outstanding.”

Industry Business services
Team size30 specialists
Duration 15 months
Services Architectural design, blockchain, custom development

George Fironov CEO Talmatic

“The team is communicative, timely, and respectful of schedules. Additionally, their reliability and vast expertise are impressive.”

Industry Human resources
Team size 22 specialists
Duration 48+ months
Services Custom software development, staff augmentation

FAQ

As an IT services provider for the retail industry, Innowise offers a full suite of cloud-based IT services in the retail industry, including secure cloud infrastructure for inventory and point-of-sale systems, scalable storage, and real-time data syncing across locations. Our solutions also support eCommerce platforms, CRM tools, and business intelligence systems.

We enable end-to-end encryption, secure data backups, advanced threat detection, role-based access control, and regular compliance checks (including GDPR and PCI DSS where applicable).

Yes, we do. Our managed IT services include 24/7 system monitoring, software updates, user support, incident response, and proactive maintenance to prevent downtime before it happens. We also offer eCommerce web development services that help retailers launch high-performing online stores fully integrated with payment systems, inventory tools, and CRM platforms.

We provide centralized control with location-specific flexibility. That means seamless communication between stores, unified inventory management, and real-time analytics across all touchpoints.

As part of our retail industry IT services, we provide long-term support through dedicated account managers, ongoing performance reviews, and timely updates that keep your systems running at peak performance.

Personalized recommendations, effective inventory management, flexible pricing strategies, and fraud detection are just some of the services that AI provides to the retail industry. It also allows for more informed decisions that positively impact revenue and customer retention.

Using AI in task automation will reduce costs attributed to labor, errors, infrastructure, and cloud-powered environments. Moreover, analytics in inventory management, the outsourcing of IT functions, as well as the modernization of legacy systems, significantly boost efficiency and cut costs.

Feel free to book a call and get all the answers you need.

Book a call