Ecommerce consulting services

Slow site, clunky UX, low conversions? As an eсommerce consulting company, we uncover platform gaps, streamline CX, and guide scaling decisions, so you can replatform smarter, fix what’s stalling growth, and increase revenue.

200+

ecommerce projects successfully delivered

150+

experts in ecommerce tech

80%

Senior & Mid-Level-Spezialisten

200+

ecommerce projects successfully delivered

150+

experts in ecommerce tech

80%

Senior & Mid-Level-Spezialisten

Ecommerce consulting services we offer

Ecommerce marketing consulting
UX design & CX consulting
Mobile & app strategy consulting
Data migration & transition consulting
Ecommerce analytics & reporting consulting
B2B & D2C ecommerce consulting
Business process optimization consulting
Quality strategy & testing consulting
Ongoing support strategy consulting

Ecommerce marketing consulting

Cut through the oversaturated spaces with conversion-winning strategies. From SEO and paid ads to CRO and email flows, we focus on what works rather than trendy buzzwords. Real data, real insights, real results.

UX design & CX consulting

Every click, scroll, and tap tells a story. We analyze your users’ behavior to find friction, improve flows, and shape seamless experiences that drive conversions, reduce churn, and turn casual browsers into loyal buyers.

Mobile & app strategy consulting

The wrong tech stack or clunky UX kills app adoption. We help you define the right features, architecture, and launch strategy to build mobile experiences your users actually want and your business can scale.

Data migration & transition consulting

Keep your business running while you move. We design migration strategies that prevent downtime, preserve SEO, and make sure every product, order, and customer record lands exactly where it should.

Ecommerce analytics & reporting consulting

We audit your data stack, fix tracking gaps, and build custom reports tied to revenue, not vanity metrics. From funnel drop-offs to customer LTV, we show you where money leaks are and how to plug them.

B2B & D2C ecommerce consulting

Selling to businesses isn’t the same as selling directly to consumers. We design pricing models, buyer journeys, and backend workflows that fit your audience, whether it’s bulk buyers with complex terms or impatient D2C shoppers.

Business process optimization consulting

Manual order handling, disconnected systems, and inefficient workflows drain time and money. We map your workflows, find the friction, and redesign ops to cut costs, speed up fulfillment, and free your team to focus on growth.

Quality strategy & testing consulting

Checkout failures and broken features cost more than just time. Our team builds testing strategies that catch issues early, improve release stability, and protect your revenue when traffic surges hit.

Ongoing support strategy consulting

Most support teams stay reactive and get overwhelmed. A smart support strategy defines what to handle, when to escalate, and how to scale without burning out your team or frustrating your customers.

Ecommerce marketing consulting

UX design & CX consulting

Mobile & app strategy consulting

Data migration & transition consulting

Keep your business running while you move. We design migration strategies that prevent downtime, preserve SEO, and make sure every product, order, and customer record lands exactly where it should.

Ecommerce analytics & reporting consulting

B2B & D2C ecommerce consulting

Business process optimization consulting

Quality strategy & testing consulting

Ongoing support strategy consulting

Most support teams stay reactive and get overwhelmed. A smart support strategy defines what to handle, when to escalate, and how to scale without burning out your team or frustrating your customers.

Ecommerce projects we've delivered

Unsere Partnerschaften und Auszeichnungen

Let’s fix what’s slowing your store down

Get a clear path to higher conversions and faster growth.

Omnichannel consulting across all major ecommerce solutions

From fast Shopify launches to fully custom headless builds, we offer ecommerce consulting across every major solution. Our goal is to help you make platform decisions that hold up under pressure and make sense for how you actually do business.

Platform-based solutions

We help you choose and customize pre-built ecommerce platforms to match your workflows, avoid vendor lock-in, and launch faster with fewer dev resources.

Scalable ecommerce platforms

Expand into new markets with confidence. We guide you in scaling ecommerce across regions, channels, and user bases without breaking your backend.

Custom ecommerce solutions

Consulting support to define the right features, workflows, and tech stack for fully custom ecommerce builds that match your business model exactly.

Headless ecommerce CMS

Get strategic advice on decoupled architecture to improve site speed, CX, and flexibility across devices without platform constraints holding you back.

PWA ecommerce solutions

Thinking about going PWA? We help you evaluate the fit, plan the rollout, and build a mobile-first strategy that improves speed, UX, and conversions.

WooCommerce

Tap into our ecommerce expertise to scale WooCommerce. From plugin audits and performance tuning to a growth roadmap that keeps WordPress stable and efficient.

Shopify

Scaling on Shopify takes more than plug-and-play tools. Consulting covers theme strategy, app selection, UX improvements, and avoiding platform roadblocks.

Magento

We consult on structuring product catalogs, configuring modules, improving load speed, and planning upgrades for scalable, high-performing Magento stores.

BigCommerce

Want to grow or streamline your BigCommerce store? We help with storefront setup, API integrations, and sales channel sync to support smooth operations across platforms.

Prestashop

We help you with structuring Prestashop for clean UX, optimized module use, and smooth performance to help your store stay fast, stable, and easy to maintain.

OpenCart

Our consultants guide you through OpenCart upgrades, patch management, and secure module use to reduce risk and avoid hidden vulnerabilities.

CS-Cart

We advise on marketplace setup, vendor workflows, and system performance to help you build and scale CS-Cart solutions that best fit your business model.

Ivan Grabovski

Delivery Manager in ecommerce

Most ecommerce platforms weren’t built for how nuanced some businesses actually are. We often see teams struggling with fragmented data, broken integrations, or feature bloat they don’t need. Good consulting means cutting through that bloat and identifying what moves the needle, and what’s just overhead.

Ivan Grabovski

Delivery Manager in ecommerce

What makes us the ecommerce consultants of choice

With so many consultants in the market, it’s hard to know who truly delivers. Innowise keeps things simple: deep expertise, honest advice, no fluff. These are the six reasons teams trust us with high-stakes ecommerce decisions.

Deep ecommerce domain expertise

Ground-level understanding of ecommerce operations, tech stacks, and growth challenges across D2C, B2B, and hybrid models.

Proven impact across ecommerce KPIs

We don’t just ship recommendations. We help increase conversion rates, improve UX, cut replatforming risk, and deliver measurable results.

Flexible Engagement-Modelle

Whether you need ongoing strategy, support for your in-house team, or a full-service partner, we adapt to fit your structure and goals.

Transparent pricing, no hidden fees

Consulting that’s scoped clearly, priced fairly, and built around what actually drives value. No bloated hours or boilerplate deliverables.

Partnership with major platforms

We’re official partners with Shopify, Magento, Stripe, Bagisto, and HyGraph, which means faster implementation, priority support, and proven expertise.

Business-first approach

We don’t push tech for its own sake. Every recommendation aligns with your business model, capacity, and roadmap, not just what’s trendy.

Where ecommerce consulting makes the biggest impact

Einzelhandel
Mode & Bekleidung
Schmuck
Kosmetik
Apotheke
Fertigung
Lebensmittel und Getränke
Electronics & consumer tech
Home & furniture
Automotive parts & accessories

Einzelhandel

Retailers deal with fragmented systems, disjointed sales channels, and siloed customer data. Ecommerce consulting helps them unify platforms, reduce manual overhead, and make smarter decisions across inventory, pricing, and fulfillment.

Faster rollout of localized storefronts
Smarter promotion logic and discount frameworks
Data-backed customer segmentation models

Mode & Bekleidung

Fast drops, trend cycles, and high return rates push fashion brands to move quickly and adapt constantly. Ecommerce consulting helps align tech, UX, and operations with the pace of fashion, without losing control of margins or inventory.

Smarter sizing logic and fit prediction tools
Flexible product launch workflows
Shoppable content that speeds up buying decisions

Schmuck

Selling jewelry online means balancing trust, personalization, and a premium experience. From custom orders to fraud prevention, brands need ecommerce consulting to create secure, high-touch journeys that match the value of what they’re selling.

Conversion-focused UX for high-ticket purchases
Custom order flows
Fraud-resistant checkout design

Kosmetik

Beauty brands deal with high SKU counts, short product cycles, and the need for education-led selling. Ecommerce consultants help shape personalized routines, drive cross-sells, and build storefronts that convert through content, reviews, and visual storytelling.

Routine builder tools and personalized quiz flows
Optimized PDP layouts
Content-commerce integration

Apotheke

Strict regulations, sensitive data, and complex delivery models make pharmacy ecommerce uniquely demanding. With expert guidance, brands can navigate compliance, streamline prescription workflows, and build trust through every step of the customer journey.

Compliance-ready checkout
HIPAA/GDPR-aligned data handling strategies
UX flows for refills, reminders, & repeat prescriptions

Fertigung

Long sales cycles, complex pricing, and outdated systems make the ecommerce transformation in manufacturing anything but simple. Consulting helps digitize sales workflows, connect legacy systems, and support both D2C and B2B models with the right solutions.

B2B portals with pricing tiers and approval flows
ERP, PIM, and WMS integration
Self-serve reorders and quote request UX

Lebensmittel und Getränke

Selling food online means dealing with strict logistics, short delivery windows, and low-margin pressure. That’s where ecommerce consulting comes in, helping brands design smarter fulfillment, manage recurring orders, and avoid costly supply chain mistakes.

Fulfillment planning for perishables and speed
Subscription logic and reorder flows
Inventory buffers and shelf-life UX strategy

Electronics & consumer tech

Complex catalogs, accessories, warranties, and high return rates demand more than a plug-and-play setup. We help brands architect ecommerce ecosystems that support product logic, drive upsells, and streamline support workflows.

Product logic for bundles, add-ons, and specs
UX for comparisons, warranties, and filters
Return and RMA flow optimization for scale

Home & furniture

Ecommerce in this space is about helping people visualize big, expensive purchases before they click “buy.” We consult on complex configurations, AR/VR adoption, shipping logistics, and merchandising strategies tailored to high-consideration buying.

Reduced return rates through better visual tools
Higher AOV via room-based merchandising
Faster delivery coordination

Automotive parts & accessories

Fitment data, inventory sprawl, and compatibility issues make automotive ecommerce a high-stakes puzzle. Brands in this space need consulting to handle VIN-specific filters, compatibility mapping, and complex fulfillment across warehouses without confusing the buyer.

Fewer fitment errors and returns with VIN filters
Better UX for spec comparisons & part matching
Faster fulfillment with multi-warehouse syncing

Streamline your ecommerce customer experience

01/04

Targeting with a smarter strategy

We help define who you're targeting, where to reach them, and how to track performance. From channel strategy to analytics setup, consulting covers everything from acquisition cost audits to paid/organic channel alignment.

02/04

Mapping real behavior with UX research

Behavioral audits, speed diagnostics, and user testing uncover where shoppers get stuck. We translate that data into action, whether it’s improving mobile performance, removing UX blockers, or prioritizing fixes that actually move KPIs.

03/04

Optimizing conversion across your funnel

Conversion isn’t just about better product copy. We help increase performance with faster page loads, simplified checkout flows, and smart A/B testing from PDP to payment.

04/04

Turning buyers into repeat shoppers

Retention starts right after purchase. We help design post-purchase flows, support touchpoints, and personalized triggers that keep customers engaged. Think timely reminders, smart up-sells, and support that doesn't slow things down.

Targeting with a smarter strategy

Mapping real behavior with UX research

Optimizing conversion across your funnel

Turning buyers into repeat shoppers

Hire Innowise for ecommerce consultancy

We don’t just advise. We help you make the right calls, avoid costly missteps, and deliver ecommerce powered by the right tech, CX, and strategy. With 200+ projects behind us, we know where teams get stuck and how to move them forward. If you’re scaling, replatforming, or just trying to fix what’s broken, we’re ready.

Unser eWallet-App-Entwicklungstechnologie-Stack

E-Commerce-Plattformen

Shopify

Magento

WooCommerce

BigCommerce

PrestaShop

OpenCart

CS-Cart

Salesforce Commerce Cloud

Shopware

Frontend & headless technologies

React

Vue.js

Angular

Next.js

Gatsby

Märchenbuch

Contentful

HyGraph

Shopify Hydrogen

Backend & architecture

Node.js

Python

Java

.NET

PHP

GraphQL

REST

Microservices

Headless-Commerce

Composable architecture

Ecommerce-specific tools & APIs

Stripe

Adyen

PayPal

Algolia

Klaviyo

Mailchimp

Google Analytics

GA4

GTM

Akeneo (PIM)

Pimcore

ERP & WMS integrations

E-Commerce-Plattformen

Shopify

Magento

WooCommerce

BigCommerce

PrestaShop

OpenCart

CS-Cart

Salesforce Commerce Cloud

Shopware

Frontend & headless technologies

React

Vue.js

Angular

Next.js

Gatsby

Märchenbuch

Contentful

HyGraph

Shopify Hydrogen

Backend & architecture

Node.js

Python

Java

.NET

PHP

GraphQL

REST

Microservices

Headless-Commerce

Composable architecture

Ecommerce-specific tools & APIs

Stripe

Adyen

PayPal

Algolia

Klaviyo

Mailchimp

Google Analytics

GA4

GTM

Akeneo (PIM)

Pimcore

ERP & WMS integrations

Smart ecommerce starts with a sharp strategy

Let’s talk about what’s working, what’s not, and what’s next.

Was Kunden an Innowise schätzen

Alex Friedman CEO Switchbackr Worldwide, Inc.

"They were flexible with my project management requirements, bringing on developers when we needed to double-down. The developers worked super hard, sometimes around the clock with me, to get our project done."

Branche E-Commerce
Teamgröße 1 Spezialist
Dauer 7 Monate
Leistungen Webentwicklung

Joakim Rosen Hauptentwickler YouWish AS

"Innowise hat viele Projekte abgeschlossen und führt seine Aufgaben stets gewissenhaft aus. Ihr erfolgsorientierter Ansatz ermöglicht ein schnelles Umwandeln der Bemühungen in gewünschte Ergebnisse."

Branche Verbraucherprodukte
Teamgröße 4 Spezialisten
Dauer 28+ Monate
Leistungen Personalverstärkung

Stefania Basciu Delivery-Director Topcon Agriculture

“Wir sind mit der fruchtbaren Zusammenarbeit mit Innowise mehr als zufrieden, da sie die Aufgaben gemäß unseren hohen Anforderungen und Unternehmensstandards ausführen und die gewünschten Ergebnisse bringen.”

Branche Beratung
Teamgröße 2 Spezialisten
Dauer 28 Monate
Leistungen Webentwicklung

FAQs about our ecommerce consulting services

Yes, Innowise is a certified partner of leading ecommerce technology vendors, including Salesforce, Shopline, Shopify, Bagisto, and Stripe. These partnerships give us early access, technical insights, and direct support to deliver better results for our clients.

Absolutely! We start with a deep dive into your site’s UX to spot where users hesitate, drop off, or get frustrated. From navigation and layout to product pages and checkout, we assess every step. Then we deliver actionable recommendations to reduce friction, improve usability, and boost conversions and customer satisfaction.

We start by identifying what’s blocking conversions, then fix it. That includes auditing UX flows, simplifying checkout, running A/B tests, optimizing for mobile, and aligning content with buyer intent. Every recommendation ties back to real data and business goals.

Not only do we offer ongoing support, we consider it essential. We stay involved after the initial consultation to help with implementation, monitor performance, and continuously help you optimize your ecommerce strategy for long-term results.

We’re open to most industries, but we don’t take on projects involving illegal content, gambling, or adult services. If you're unsure, reach out and we’ll let you know right away if it’s a fit.

Rufen Sie uns einfach an und erhalten Sie alle Antworten, die Sie brauchen.

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Sobald wir Ihre Anfrage erhalten und geprüft haben, melden wir uns bei Ihnen, klären erste Fragen und unterzeichnen bei Bedarf ein NDA, um die Vertraulichkeit zu gewährleisten.

Nach der Analyse Ihrer Ziele, Anforderungen und Erwartungen erstellt unser Team einen Projektvorschlag mit Leistungsumfang, Teamgröße sowie Zeit- und Kostenschätzung.

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Abschließend unterzeichnen wir den Vertrag und starten umgehend mit der Umsetzung Ihres Projekts.

Ecommerce consulting services

Ecommerce consulting services we offer

Ecommerce marketing consulting

UX design & CX consulting

Mobile & app strategy consulting

Data migration & transition consulting

Ecommerce analytics & reporting consulting

B2B & D2C ecommerce consulting

Business process optimization consulting

Quality strategy & testing consulting

Ongoing support strategy consulting

Ecommerce projects we've delivered

Unsere Partnerschaften und Auszeichnungen

Let’s fix what’s slowing your store down

Omnichannel consulting across all major ecommerce solutions

Platform-based solutions

Scalable ecommerce platforms

Custom ecommerce solutions

Headless ecommerce CMS

PWA ecommerce solutions

WooCommerce

Shopify

Magento

BigCommerce

Prestashop

OpenCart

CS-Cart

What makes us the ecommerce consultants of choice

Where ecommerce consulting makes the biggest impact

Einzelhandel

Mode & Bekleidung

Schmuck

Kosmetik

Apotheke

Fertigung

Lebensmittel und Getränke

Electronics & consumer tech

Home & furniture

Automotive parts & accessories

Streamline your ecommerce customer experience

Hire Innowise for ecommerce consultancy

Unser eWallet-App-Entwicklungstechnologie-Stack

Smart ecommerce starts with a sharp strategy

Was Kunden an Innowise schätzen

FAQs about our ecommerce consulting services

Kontakt aufnehmen

Wie geht es weiter?

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