At the moment when the cooperation started, the company’s software was 8 years old, and there was no longer any contact with the initial software development team. Therefore, the first phase of the project required the Innowise team to apply reverse engineering methods, including the use of German-speaking business analysts for processing the accumulated software documentation.
The result of the first month of work of Innowise specialists was stabilizing the system by means of improving the code and completing the following technical stages:
- migrating to the 64-bit version of the application;
- improving the logging system;
- integrating a log analysis tool, which allows for monitoring the system’s behavior, tracking errors, and collecting statistics for detection of bottlenecks;
- detecting and fixing issues related to the creation of temporary files in the implementation of the communication mechanism;
- increasing the level of security of the storage of “sensitive data” in the configuration files.
It is worth noting that this approach did not require the system to be stopped and was carried out seamlessly without causing any inconvenience and financial losses to the customer.
Further stages of work were focused on a significant modernization of the system. Our efforts resulted in ensuring the system’s reliability, including the safety of the data stored in it, such as patients’ personal information.
To address the aforementioned issues, we took the following measures:
- identified and corrected any incorrectly entered patient data;
- implemented a clinic hierarchy, allowing physicians to access patient data from different branches within the same clinic;
- added order identification to streamline order management;
- introduced a new method for creating orders;
- added new values to the directories;
- improved the filtering system;
- fixed defects across various forms;
- enhanced forms and document templates to align with the customer’s current requirements;
- updated field validation to meet the customer’s current needs.
Currently, the partnership between Innowise and the customer’s company is flourishing, and we are continuously receiving new assignments from the customer. These assignments include enhancing and expanding the features of desktop and web applications, revamping the application’s user experience and interface, developing a new mobile version from scratch, and upgrading the company’s existing website.
Thanks to Scrum’s flexibility, the client has the ability to monitor the work progress on a daily basis. We also provided frequent demonstrations of new functionality and enabled the client to make adjustments to the terms of reference, as well as having more flexible control over the budget.
We used JIRA as a tracker, which the customer was already familiar with from previous projects.
