IT services & solutions for retail

We build tailored IT solutions for the retail industry: AI retail agents, personalized shopping experiences, loyalty systems, and mobile apps.

100+

WordPress projects delivered

40+

WordPress developers

80%

Senior & mid-level specialists

We build tailored IT solutions for the retail industry: AI retail agents, personalized shopping experiences, loyalty systems, and mobile apps.

500+

retail projects delivered

400+

IT specialists in retail

80%

especialistas de nível sénior e médio

Retail IT consulting

Retail IT consulting prevents costly tech detours to keep your business focused, fast, and future-ready. Our experts assess your current setup, uncover growth opportunities, and guide your digital retail strategy.

Turn your vision into fully functional retail solutions. We help optimize inventory management, elevate customer interactions, and connect every part of your business to make growth and efficiency your reality.

No more legacy systems slowing you down. We’ll modernize your legacy software by reengineering core components, migrating to cloud-native architectures, and upgrading outdated interfaces to meet modern UX standards.

Retail software integration

Get fewer manual tasks, faster decision-making, and a consistent experience across all your retail channels. Our experts integrate POS, ERP, CRM, inventory, and e-commerce platforms into a unified ecosystem that shares data in real-time.

Manutenção e apoio

Our team detects issues before they become problems, minimizes downtime, and handles everything from bug fixes to feature updates. We provide continuous monitoring, swift issue resolution, and regular updates backed by SLAs.

Gestão da segurança

Let us deploy robust security measures, like encryption and real-time threat detection, to protect what matters most. Operate with confidence knowing our team monitors and supports your systems 24/7.

AI implementation

We leverage AI for accurate demand forecasting, tailoring product recommendations, and having everything automated — from restocking to customer interactions. AI drives operational efficiency and elevates customer satisfaction.

Análise de retalho

Anticipate shifts in demand and adjust your strategy before the competition, thanks to advanced data analytics that we enable for your store. Know what’s selling, why, and what to do next.

Make ESG part of how your business runs. We integrate environmental, social, and governance insights directly into your operations, turning responsible practices into measurable results and real-world trust.

Volha Ralko
Delivery Manager in E-commerce

It might look like we’re just adding some tech to your retail business, but it’s much more than that. Indeed, we bring in the right tools for inventory management, analytics, AI agents, and more. However, our goal isn’t just to implement tech but to create solutions that enhance customer experience and drive your sustainable growth.

Volha Ralko
Delivery Manager in E-commerce

Specialized IT solutions for retail

  • Marketing automation solutions
  • Vendor & supplier management
  • POS & online payment
  • Software de gestão financeira
  • Retail analytics solutions
  • Demand forecast software
  • AI pricing & AI recommendations
  • Omnichannel retail solutions
  • eCommerce websites & marketplaces
  • Marketplace integrations
  • AI-powered agents
  • Retail management
  • Face recognition systems
  • Checkout-free payment
  • Virtual try-ons & smart mirrors
  • Comércio social

Marketing automation solutions

Make your marketing shine without burning out your team. Automate your email campaigns, schedule social media posts, trigger personalized discounts based on customer behavior, and track performance in real-time.

Marketing automation solutions

Vendor & supplier management

Working with multiple suppliers means any disruption can impact your sales, making you control every step. Use smart vendor management tools to see faster operations, reduced delays, and more reliable product availability.

Vendor & supplier management

POS & online payment

These systems elevate customer experience by speeding up the in-store and online payment process, offering seamless transactions through multiple payment methods. Simplify your checkout process and boost conversions.

POS & online payment

Software de gestão financeira

Stay on top of your finances by automating tasks like managing cash flow, generating financial reports, and more. Track every dollar, cut down on errors, and boost efficiency to drive your retail business forward.

Software de gestão financeira

Retail analytics solutions

Our analytics tools dig into your sales, inventory, and customer data to surface patterns you can act on. We offer customer behavior analytics, retail data visualization with interactive dashboards, and predictive analytics.

Retail analytics solutions

Demand forecast software

Plan your inventory, avoid stockouts, and respond fast to consumer behavior shifts with our demand forecast software. Powered by AI, it analyzes sales history and market trends while integrating with your ERP or POS to deliver real-time insights.

Demand forecast software

AI pricing & AI recommendations

Our AI-powered solutions track customer behavior, market shifts, and stock levels to automatically fine-tune prices and push the right products to the right people. The result? Bigger baskets, faster decisions, and fewer lost sales.

AI pricing & AI recommendations

Omnichannel retail solutions

We create omnichannel retail solutions that elevate the shopping experience. Integrating BOPIS (buy online, pick up in store) systems along with custom loyalty programs increases store visits and promotes repeat sales.

Omnichannel retail solutions

eCommerce websites & marketplaces

Tired of complicated online setups? We simplify e-commerce with easy-to-manage websites and marketplace solutions, offering secure payments, seamless inventory tracking, AI-driven personalization, and scalable infrastructure.

eCommerce websites & marketplaces

Marketplace integrations

Spend less time juggling platforms and more time growing your business. We’ll link your e-commerce store to Amazon, eBay, and other top platforms. With everything synced up, you’ll streamline your workflow and watch your sales soar.

Marketplace integrations

AI-powered agents

Looking to deliver fast, accurate service without raising costs? Our AI-powered agents automate customer interactions, offering 24/7 support. Improve response times, boost satisfaction, and reduce the need for extra staff.

AI-powered agents

Retail management

Tackle retail challenges head-on with our ERP, CRM, IMS, PIM, and WMS solutions. Track inventory in real-time, automate stock replenishment, and optimize all facets of operations and engagement — from customer interaction to warehouse logistics.

Retail management

Face recognition systems

We build face recognition systems that enable retailers to identify loyal customers when they walk in. No need for apps or cards — just instant, personalized service based on in-store behavior and preferences.

Face recognition systems

Checkout-free payment

Using sensors, computer vision, and mobile payment tech, the technology automatically detects the products shoppers pick and processes the payment seamlessly through their mobile devices — no scanning, no cashier.

Checkout-free payment

Virtual try-ons & smart mirrors

Bring shopping to life with virtual try-ons and smart mirrors. Let your customers instantly see outfits, accessories, or home goods — whatever your business offers. With AR and VR, it’s all real-time, all interactive.

Virtual try-ons & smart mirrors

Comércio social

Without social commerce integration, you're missing a major sales opportunity. We connect your e-commerce store to platforms like Instagram, Facebook, and TikTok, helping you reach a wider audience and drive direct sales.

Comércio social
Marketing automation solutions

Make your marketing shine without burning out your team. Automate your email campaigns, schedule social media posts, trigger personalized discounts based on customer behavior, and track performance in real-time.

Business insights and data analysis
Vendor & supplier management

Working with multiple suppliers means any disruption can impact your sales, making you control every step. Use smart vendor management tools to see faster operations, reduced delays, and more reliable product availability.

DWH and ETL architecture
POS & online payment

These systems elevate customer experience by speeding up the in-store and online payment process, offering seamless transactions through multiple payment methods. Simplify your checkout process and boost conversions.

Custom BI solutions and components
Software de gestão financeira

Stay on top of your finances by automating tasks like managing cash flow, generating financial reports, and more. Track every dollar, cut down on errors, and boost efficiency to drive your retail business forward.

Inteligência empresarial
Retail analytics solutions

Our analytics tools dig into your sales, inventory, and customer data to surface patterns you can act on. We offer customer behavior analytics, retail data visualization with interactive dashboards, and predictive analytics.

Implementação de aplicações de BI
Demand forecast software

Plan your inventory, avoid stockouts, and respond fast to consumer behavior shifts with our demand forecast software. Powered by AI, it analyzes sales history and market trends while integrating with your ERP or POS to deliver real-time insights.

Consultoria de BI
AI pricing & AI recommendations

Our AI-powered solutions track customer behavior, market shifts, and stock levels to automatically fine-tune prices and push the right products to the right people. The result? Bigger baskets, faster decisions, and fewer lost sales.

Suporte e manutenção de BI
Omnichannel retail solutions

We create omnichannel retail solutions that elevate the shopping experience. Integrating BOPIS (buy online, pick up in store) systems along with custom loyalty programs increases store visits and promotes repeat sales.

BI self-service
eCommerce websites & marketplaces

Tired of complicated online setups? We simplify e-commerce with easy-to-manage websites and marketplace solutions, offering secure payments, seamless inventory tracking, AI-driven personalization, and scalable infrastructure.

Visualização de dados
Marketplace integrations

Spend less time juggling platforms and more time growing your business. We’ll link your e-commerce store to Amazon, eBay, and other top platforms. With everything synced up, you’ll streamline your workflow and watch your sales soar.

Visualização de dados
AI-powered agents

Looking to deliver fast, accurate service without raising costs? Our AI-powered agents automate customer interactions, offering 24/7 support. Improve response times, boost satisfaction, and reduce the need for extra staff.

Visualização de dados
Retail management

Tackle retail challenges head-on with our ERP, CRM, IMS, PIM, and WMS solutions. Track inventory in real-time, automate stock replenishment, and optimize all facets of operations and engagement — from customer interaction to warehouse logistics.

Visualização de dados
Face recognition systems

We build face recognition systems that enable retailers to identify loyal customers when they walk in. No need for apps or cards — just instant, personalized service based on in-store behavior and preferences.

Visualização de dados
Checkout-free payment

Using sensors, computer vision, and mobile payment tech, the technology automatically detects the products shoppers pick and processes the payment seamlessly through their mobile devices — no scanning, no cashier.

Visualização de dados
Virtual try-ons & smart mirrors

Bring shopping to life with virtual try-ons and smart mirrors. Let your customers instantly see outfits, accessories, or home goods — whatever your business offers. With AR and VR, it’s all real-time, all interactive.

Visualização de dados
Comércio social

Without social commerce integration, you're missing a major sales opportunity. We connect your e-commerce store to platforms like Instagram, Facebook, and TikTok, helping you reach a wider audience and drive direct sales.

Visualização de dados

Looking for a reliable provider of retail IT services and solutions?

Team up with Innowise to bring smarter, faster solutions to your operations.

Our approach to retail industry IT services

We understand the importance of retail — it influences your margins, brand reputation, and customer loyalty. That’s why our approach to IT services and solutions for the retail industry guarantees control, velocity, and visibility at every level of the process.
Medição objetiva do sucesso

Before writing a line of code, we work hard to define what success means for your business. Clear KPIs and real business goals, not empty metrics, steer our decisions, helping you track impact from day one.

Gestão ágil de pedidos de alteração

Retail is ever-changing, and so are we. Our agile approach allows your team to respond to shifting market conditions, campaign updates, or operational changes without delaying the project or compromising quality.

Controlo de desempenho pós-lançamento

We’re not here for one-off wins — we’re here to build systems that last. Once your IT solution for retail business is live, we run performance audits, gather feedback, and fine-tune features based on how real users interact with your system in the field.

Definição do âmbito do projeto à prova de riscos

We look beyond features and timelines. Our discovery process uncovers operational bottlenecks, tech constraints, and regulatory requirements early — no black boxes, no surprises throughout the project.

Estimativa realista dos custos

When you choose Innowise as your partner, you choose a transparent, line-by-line project estimate based on actual development time. You’ll know what you’re paying for, how long it takes, and where trade-offs can be made without compromising quality.

Colaboração a todos os níveis

We function as part of your team and interact openly with product owners, technical leads, and stakeholders. What does it mean for you? Faster feedback loops, improved cross-functional clarity, and progress you can track.

Retail segments we serve

  • Luxo
  • Eletrónica
  • Início
  • Desporto
  • Moda
  • Farmácia
  • Fabricação
  • Agricultura
  • Alimentação

Luxury and high-end retail

High expectations and fraud risks make it hard to deliver seamless, secure premium experiences. IT systems power personalized customer service, secure transactions, and smooth omnichannel engagement.

  • Higher customer lifetime value
  • Fewer fraud-related losses and chargebacks
  • More repeat purchases
Imagem bancária

Consumer electronics and appliances

Complex products and long sales cycles make customer education and service critical to conversions. Enable guided selling, omnichannel support, and post-sale service integration with our IT services for the retail sector.

  • More informed purchases and higher cart values
  • Smoother returns and repairs handling
  • Stronger brand trust through expert support
Imagem financeira

Home and furniture

Large-ticket items and long decision cycles often stall purchases. However, through our IT services for retail businesses, you can simplify the entire purchase process. Think here about digital showrooms, AR visualization, and end-to-end logistics.

  • Taxas de conversão mais elevadas
  • Melhoria da satisfação do cliente
  • Transparent, trackable logistics
Imagem do seguro

Sports and outdoor goods

Demand varies by season, trends shift fast, and customers expect expert-level recommendations. This is what IT retail tools can specifically address for the sports and outdoor goods business.

  • Better sell-through on seasonal inventory
  • Increased average order value
  • Clientes mais fiéis
Imagem do imóvel

Fashion and beauty

Fast-moving trends and high returns require agility, personalization, and loyalty at scale. Retail IT solutions support personalization, inventory syncing, and social-driven experiences across every channel.

  • Fewer returns and more loyal customers
  • Increased purchase frequency
  • Faster trend response across all channels
Imagem do comércio eletrónico

Strict regulations, sensitive data, and high stakes in fulfillment make accuracy and security non-negotiable for the pharma industry. High-tech solutions automate compliance, enable secure transactions, and ensure real-time prescription tracking.

  • Reduced compliance risks and audit issues
  • Faster service with fewer fulfillment errors
  • Higher trust and retention among patients
Imagem da moeda criptográfica

For retail manufacturers, high tech bridges the gap between production and end-customer sales. IT tools connect systems, digitize operations, and support predictive maintenance and sales forecasting.

  • Shorter production-to-shelf cycles
  • Reduced downtime through predictive alerts
  • Smarter planning with real-time analytics
Imagem da moeda criptográfica

Perishable stock and inconsistent supply chains make planning and quality control difficult. High tech helps digitize supply chains, manage perishable goods, and ensure compliance with safety and environmental regulations.

  • Reduced spoilage and delivery delays
  • More consistent product quality
  • Better supplier and customer satisfaction
Imagem da moeda criptográfica

Alimentos e bebidas

Freshness, speed, and convenience matter most for the food and beverage industry. Our IT services for retail stores help enable real-time inventory, dynamic pricing, and smart delivery coordination.

  • Shorter wait times and faster delivery
  • Lower stockouts and surplus waste
  • Maior retenção de clientes
Imagem da moeda criptográfica
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O logótipo da Walt Disney.
Logótipo da Google.
Logótipo Hays.
Logótipo PayPal.
Logótipo da Siemens.
Logótipo da Nike.
Logótipo da Volkswagen.
Logótipo LVMH.
Logótipo da Nestlé.
Logótipo da Novartis.
Logótipo do Spotify.
Logótipo da Aramco.
Logótipo da Mercedes.
Logótipo da Costco Wholesale.
Logótipo da casca.
Logótipo da Accenture.
Logótipo NVIDIA.
Logótipo Mastercard.
Logótipo da CVS Health.
O logótipo da Walt Disney.

Innowise, a top partner for retail IT services

IT services in retail are not just about code but trust, longevity, and deep expertise. For over 18 years, we’ve built global teams that stick around (a 93% retention rate says a lot), bring top-tier technical know-how, and stay sharp through constant learning.

Choose cooperation model

Aumento do pessoal

Quickly extend your in-house team with experienced IT professionals who understand retail. If you need extra hands for seasonal demand or niche expertise, we can easily incorporate them into your workflows without long-term commitments.

Pedido

Equipa dedicada

Get a hand-picked IT team focused solely on your retail business. We provide engineers, project managers, and QA specialists who work as an extension of your team, aligning with your goals, time zone, and processes. Ideal for long-term collaboration and full control.

Pedido

End-to-end retail IT project delivery

Need more than just development support? We’ll own the entire retail IT project: scoping, building, testing, and launching solutions. No matter what’s needed — store tech, analytics, or customer apps — we’ll build it, manage it, and get it live, stress-free.

Pedido

O que pensam os nossos clientes

Davide Criscione Fundador e Director Executivo DC Services GmbH
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"A Innowise encontrou recursos de alta qualidade que se enquadram bem nas equipas internas designadas. Tinham os recursos prontos para começar num curto espaço de tempo. A equipa oferece uma gestão de projectos ágil e personalizada. Além disso, são proactivos e não prometem demasiado."

  • Indústria Serviços informáticos
  • Dimensão da equipa 12 especialistas
  • Duração Mais de 15 meses
  • Serviços Aumento do pessoal
Tim Benedito CTO Vitreus
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"A Innowise entregou com sucesso o MVP do cliente, marcando o sucesso do projeto. A equipa ofereceu uma excelente gestão de projectos, uma vez que são altamente eficientes e cumprem sempre os prazos. De um modo geral, a sua paixão e profundidade de conhecimentos são notáveis."

  • Indústria Serviços às empresas
  • Dimensão da equipa30 especialistas
  • Duração 15 meses
  • Serviços Conceção arquitetónica, cadeia de blocos, desenvolvimento personalizado
George Fironov CEO Talmatic
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"A equipa é comunicativa, atempada e respeita os horários. Além disso, a sua fiabilidade e vasta experiência são impressionantes."

  • Indústria Recursos humanos
  • Dimensão da equipa 22 especialistas
  • Duração Mais de 48 meses
  • Serviços Desenvolvimento de software personalizado, aumento de pessoal

FAQ

What cloud-based IT services do you offer for retail businesses?

As an IT services provider for the retail industry, Innowise offers a full suite of cloud-based IT services in the retail industry, including secure cloud infrastructure for inventory and point-of-sale systems, scalable storage, and real-time data syncing across locations. Our solutions also support eCommerce platforms, CRM tools, and business intelligence systems.

What security measures are included in your IT services?

We enable end-to-end encryption, secure data backups, advanced threat detection, role-based access control, and regular compliance checks (including GDPR and PCI DSS where applicable).

Do you offer managed IT services for retail companies?

Yes, we do. Our managed IT services include 24/7 system monitoring, software updates, user support, incident response, and proactive maintenance to prevent downtime before it happens. We also offer Serviços de desenvolvimento Web para comércio electrónico that help retailers launch high-performing online stores fully integrated with payment systems, inventory tools, and CRM platforms.

How do your IT services support multi-location retail businesses?

We provide centralized control with location-specific flexibility. That means seamless communication between stores, unified inventory management, and real-time analytics across all touchpoints.

How do you support ongoing IT needs for retail clients?

As part of our retail industry IT services, we provide long-term support through dedicated account managers, ongoing performance reviews, and timely updates that keep your systems running at peak performance.

How can AI help in retail?

Personalized recommendations, effective inventory management, flexible pricing strategies, and fraud detection are just some of the services that AI provides to the retail industry. It also allows for more informed decisions that positively impact revenue and customer retention.

How can operational IT costs be optimized in retail?

Using AI in task automation will reduce costs attributed to labor, errors, infrastructure, and cloud-powered environments. Moreover, analytics in inventory management, the outsourcing of IT functions, as well as the modernization of legacy systems, significantly boost efficiency and cut costs.

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